Job description

Job Summary

The Chief Commercial Officer (CCO) is responsible for leading EVO Wallet's overall commercial strategy to drive sustainable revenue growth, expand the customer and merchant base, and strengthen the company's market position. The CCO oversees Sales, Business Development, Strategic Partnerships, Marketing, and Customer Success, ensuring alignment with the company's vision and business objectives. This role focuses on identifying new business opportunities, building strategic alliances, maximizing profitability, and delivering exceptional customer value while ensuring compliance with regulatory requirements in the fintech and digital payments industry.

Key Responsibilities

• Develop and execute the company's commercial strategy to achieve revenue and growth targets.

• Identify new business opportunities, markets, and revenue streams.

• Establish annual commercial objectives, budgets, and KPIs.

• Lead merchant acquisition and enterprise sales initiatives.

• Build and manage a strong commercial pipeline.

• Negotiate and close high-value commercial agreements.

• Expand corporate, SME, and strategic customer portfolios.

• Develop partnerships with banks, telecom operators, payment service providers, fintech companies, government entities, and corporate organizations.

• Negotiate commercial agreements that support business growth.

• Maintain long-term relationships with key strategic partners.

• Drive revenue growth and maximize profitability.

• Develop pricing strategies and commission models

• Monitor commercial performance and sales forecasts.

• Ensure commercial targets are achieved.

• Increase wallet registrations and active users.

• Improve customer acquisition, engagement, and retention.

• Identify opportunities for regional and market expansion.

• Monitor market trends and competitor activities.

• Lead and develop Sales, Business Development, Partnerships, and Customer Success teams.

• Establish performance objectives and KPIs. • Coach, mentor, and evaluate department managers.

• Foster a high-performance, customer-focused culture.

• Work closely with the CEO, CTO, COO, CFO, Product, Operations, Compliance, and Marketing teams.

• Ensure commercial initiatives align with business objectives and regulatory requirements.

• Present commercial performance reports and strategic recommendations to executive management.

• Achieve Management and Target as per Business Plan.

Skills

• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field.

• MBA or Master's degree is highly preferred.

• Minimum 10–15 years of experience in Commercial Management, Sales, Business Development, or Strategic Partnerships.

• At least 5 years of experience in a senior leadership or executive commercial role.

• Previous experience in fintech, digital payments, banking, telecommunications, financial services, or technology is highly preferred.

• Proven track record of driving revenue growth, achieving commercial targets, and leading high-performing teams.

• Strong leadership, strategic planning, negotiation, and stakeholder management skills.

• Excellent communication, presentation, and relationship-building abilities.

• Strong analytical, financial, and business acumen with the ability to make data-driven decisions.

• Demonstrated ability to identify new business opportunities, develop strategic partnerships, and execute successful commercial initiatives.

• Proficiency in Microsoft Office and CRM/ERP systems is an advantage.