Eat Out sarl is seeking a Senior Area Manager / Operations Manager to oversee The Wok's multi-branch operations across Beirut and Mount Lebanon.
Key responsibilities:
- Lead and monitor day-to-day operations across all branches, ensuring consistent service, food quality, cleanliness, and customer experience.
- Manage branch managers and staffing plans, including recruitment needs, scheduling, training, coaching, and performance follow-up.
- Implement and enforce company SOPs, operational standards, food-safety requirements, and reporting routines.
- Control food, labor, and operating costs; analyze branch performance and drive corrective action to achieve targets.
- Oversee inventory controls, purchasing coordination, stock accuracy, waste reduction, and branch-level accountability.
- Coordinate delivery operations and performance across aggregators and internal teams.
- Work closely with the central kitchen to ensure production planning, supply continuity, product consistency, and timely distribution to branches.
- Prepare regular operational reports and lead continuous-improvement initiatives.
Desired Candidate Profile
Requirements:
- Minimum 7 years of relevant food and beverage experience.
- Proven track record managing multiple restaurant or food-service branches.
- Strong leadership, people-management, cost-control, inventory, and problem-solving skills.
- Hands-on, organized, and comfortable working across Beirut and Mount Lebanon.