The Floor Supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.

This is a seasonal, three-month role based in Riyadh, Saudi Arabia. Flights, a visa, accommodation, and transportation are provided.

Key responsibilities

• Supervise and coordinate daily floor operations, ensuring smooth and efficient service.
• Lead, guide, and motivate waiters, captains, and hostesses.
• Allocate sections and assign duties to service staff.
• Monitor staff attendance, grooming, punctuality, and overall performance.
• Ensure tables are properly set, maintained, cleared, and reset efficiently.
• Oversee guest seating, order taking, food delivery, and table service.
• Ensure food and beverages are delivered accurately and promptly.
• Handle guest complaints and resolve service issues professionally.
• Coordinate closely with the kitchen, bar, and management teams.
• Monitor cleanliness, hygiene, and presentation across the restaurant floor.
• Ensure service standards and operational procedures are consistently followed.
• Conduct pre-shift briefings and communicate daily priorities to the team.
• Monitor table turnover and service efficiency during busy periods.
• Support stock control and ensure service equipment is available and properly maintained.
• Assist management with daily reports and operational requirements.

Requirements

• At least two years of previous experience as a Floor Supervisor in a fine-dining restaurant, hotel, or high-volume food and beverage environment.
• Strong knowledge of restaurant service standards and floor operations.
• Experience supervising and managing front-of-house teams.
• Excellent communication and leadership skills.
• Strong guest service and complaint-handling abilities.
• Ability to work under pressure in a fast-paced environment.
• Professional appearance and strong interpersonal skills.
• Good spoken English; additional languages are an advantage.
• Flexibility to work shifts, weekends, and peak operating periods.

About the company

SIHAMCO is a strategic partner operating under the General Entertainment Authority, National Events Center, Riyadh Season, and Jeddah Season since 2019.

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a homegrown legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them, crafting unforgettable experiences from scratch that resonate with local and international audiences.

Our signature brands

Every brand under our umbrella reflects the heart and soul of Saudi culture while achieving international acclaim. With more than 25 original homegrown brands, SIHAMCO sets and consistently surpasses global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, and family and pet entertainment experiences.

Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I.

Our brands are registered across the GCC and internationally, including in the United Kingdom, Egypt, and Morocco, ensuring legal protection and readiness for global expansion.

We are only getting started

Several exciting new concepts and brands are under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.

People first

Our team is our greatest asset—a dynamic mix of local talent and international expertise, united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

Benefits

At SIHAMCO, we believe in rewarding our team with more than just a job. We offer an inspiring work environment and real opportunities for growth. Benefits include:

• Competitive salary packages aligned with market standards and experience.
• One-year temporary visa and flights into the country for non-citizens.
• Accommodation.
• Transportation allowance.
• Career development and internal promotions, with opportunities to grow across departments and seasons.
• A creative and collaborative work culture built on passion, innovation, and attention to detail.
• Exposure to high-end hospitality and entertainment concepts, with experience in premium food and beverage and entertainment.
• Experience working on premium events within The Groves and Riyadh Season.
• Cultural diversity and the opportunity to join a team of passionate professionals from around the world.

Join us

Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.