Position Overview:

• The Veterinarian Branch Manager at PetSmart plays a critical role in providing quality veterinary care and overseeing the operations of the in-store veterinary clinic.
• This role combines veterinary expertise with managerial responsibilities to ensure the well-being of pets and the successful functioning of the clinic within the larger retail environment.

Responsibilities:

Veterinary Care:

• Provide comprehensive medical care to a variety of pets, including dogs, cats, and small animals.
• Diagnose and treat illnesses, injuries, and other health concerns.
• Administer vaccinations and preventive care measures.
• Conduct routine check-ups and health assessments.

Team Management:

• Lead a team of veterinary technicians, assistants, and support staff.
• Hire, train, and supervise clinic personnel.
• Ensure that the team operates efficiently and follows established protocols.
• Foster a positive and collaborative work environment.

Customer Service:

• Interact with pet owners, offering guidance on pet health and care.
• Address client questions and concerns regarding their pets' well-being.
• Maintain excellent customer service standards to enhance the overall client experience.

Operations:

• Manage the day-to-day operations of the veterinary clinic within the PetSmart store.
• Ensure compliance with regulatory standards and industry best practices.
• Monitor inventory levels of medical supplies and medications.
• Collaborate with store management to integrate veterinary services seamlessly into the retail environment.

Financial Management:

• Monitor the financial performance of the clinic.
• Develop and manage budgets for clinic operations.
• Identify opportunities to drive clinic revenue while delivering high-quality care.

Marketing and Outreach:

• Collaborate with the marketing team to promote clinic services.
• Participate in community outreach events to raise awareness about the clinic's offerings.
• Build and maintain relationships with local pet owners and organizations.