System Configuration
· Configure and maintain SAP Business One company settings to ensure optimal performance and alignment with business requirements.
· User creation, license assignment.
· Carry Data migrations/mass modifications.
· Create new companies, new warehouses….
· Troubleshooting issues as they arise and implementing solutions.
Reporting and Analytics
· Develop and customize reports using SAP Business One reporting tools to meet the needs of different departments within the organization.
· Collaborate with stakeholders to understand reporting requirements and translate them into actionable insights.
· Analyze data trends and provide recommendations for process improvements and strategic decision-making.
CRM (Customer Relationship Management)
· Manage and enhance the CRM module within SAP Business One to effectively track customer interactions, sales activities, and marketing campaigns.
· Work closely with sales and marketing teams to optimize CRM processes and workflows, ensuring accurate data capture and reporting.
· Provide training and support to end-users on CRM functionality and best practices.
Cubes and Data Warehousing
Design and maintain cubes within SAP Business One for multidimensional analysis of business data.
· Implement data strategies to consolidate and streamline data sources for reporting and analytics purposes.
· Collaborate with business analysts and data scientists to leverage cube data for advanced analytics and predictive modeling.
Documentation and Training
· Create comprehensive documentation, including system configurations, user guides, and standard operating procedures.
· Conduct training sessions for end-users to promote effective utilization of SAP Business One functionalities and features.
Provide ongoing support and guidance to users, addressing inquiries and resolving issues in a timely manner.
Skills
- Bachelor’s degree in information technology, Computer Science, Business Administration, or related field
- Knowledge in SAP business One modules, relational database management system and reporting tools (e.g. HANA, Microsoft SQL, Microsoft Access, and Crystal Reports).
- Approving cycles, queries, DTW, Boyum for fields and table customization.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
- Knowledge of CRM, WMS, and the Sales force is an asset.
- SAP Business One certification is a plus