We currently have an opportunity for a professional and experienced individual to fill the role of IT Support. In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations and associated software. The IT Support role will also be the main point of contact for employees. This is an excellent opportunity for the right individual to join an established organization that has experienced significant growth recently.

Responsibilities and duties include:
• Assist personnel with installation, configuration and ongoing usability of system hardware and software
• Offer daily operations and systems support to personnel
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist employees with computer problems and answer their questions
• Conduct daily task operations

Requirements:
• Degree in Computer Science or related field
• 3+ years’ experience in computer networks and systems maintenance
• Ability to meet deadlines and manage stress effectively in high-pressure situations
• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
• Strong sense of discretion and confidentiality require