Job Summary:

Ensure that all shipments are properly covered as per company's policy. Coordinate with different entities to solve clients, suppliers & forwarders claims in an efficient and effective manner.

Job Responsibilities:

• Handle shortage and waiting time charges claims against suppliers, forwarders and insurance company.
• Follow-up settlement of claims with suppliers, forwarders and insurance company.
• Check & execute received credit notes.
• Issue marine proposals for all the shipments and submit them on a daily basis to insurance company.
• Validate & data entry of all received e-policies.
• Follow-up with the insurance company on non-received policies.
• Handle proper filing and documentation of all claims.

Qualifications and Education requirements:

• Bachelor Degree in the Insurance field, or general Business Administration or similar.
• Experience in Customer Service in banking sector
• Preferable experience in the Insurance field, claims service and Claims handling.
• Minimum experience of 2 years.

Preferred skills:

• Very good English & French communications skills.
• Strong written and verbal communications skills.
• Ability to create effective presentations and present case.
• Accurate & attention to details.