Systems & Network Administration:

Oversee the administration of the organization's IT systems, including servers, networks, databases, and other critical infrastructure.
Ensure network security by monitoring, evaluating, and applying patches, upgrades, and security measures.
Manage and troubleshoot system outages, network failures, and hardware malfunctions, ensuring minimal downtime.
Perform system backups, disaster recovery, and data security management.
Technology Management:

Stay current with emerging technologies, trends, and industry best practices.
Lead and participate in the implementation of new IT projects, upgrades, and system enhancements.
Evaluate, select, and manage IT vendors, hardware, software, and services to meet the organization's needs.
Troubleshooting & Support:

Provide escalation support for complex technical issues and ensure timely resolution of IT support requests.
Oversee help desk functions, including ticketing systems, ensuring a high level of customer service and satisfaction.
Diagnose and resolve hardware, software, network, and system-related problems.
Documentation & Reporting:

Maintain detailed documentation of IT systems, configurations, policies, and procedures.
Generate reports on system performance, network status, and incidents for senior management.
Ensure compliance with IT standards, regulatory requirements, and best practices.
Budget & Resource Management:

Assist in budgeting for IT expenditures, ensuring cost-effective resource allocation.
Evaluate and manage IT resources, ensuring the optimal use of hardware and software assets.
Coordinate the procurement of hardware and software based on organizational needs.
Security & Compliance:

Ensure that IT systems are secure from unauthorized access and are compliant with data privacy regulations.
Develop and enforce IT security policies, including user access controls, firewall configurations, and virus protection.
Conduct regular audits to assess security vulnerabilities and risks.
Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field.
5+ years of experience in IT systems administration or network management, with at least 2 years in a supervisory or leadership role