JOB PURPOSE:

The Logistics Systems Coordinator is responsible on the follow-up of the workflow of the operation team concerning day-to-day transactions on the ERP and WMS systems.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:

ERP and WMS Execution:

• Perform a weekly check on pending/uncomplete transactions (Pending SOs, transfers, returns…) for all entities on the ERP system.
• Perform minor transactions related to ERP (RTN/Export/ Currency correction etc...).

WMS Execution:

• Execute items’ internal transfers/adjustments using WMS (Item to Item or expiry/batch correction).
• Run the integration of any move executed by the warehouse team on WMS.

Logistics Coordination:

• Assist the warehouse team in solving pending issues on the systems (ERP and WMS) in coordination with the D&T Department and the Logistics Systems Supervisor.
• Follow-up on all complaints from the system users on the systems (ERP and WMS).
• Follow-up with the warehouse team on all requested tasks (daily/weekly/Monthly) by the Logistics Systems Supervisor.
• Coordinate and follow-up with the Commercial teams regarding any system or daily work issue in the operations workflow.

Reporting:

• Prepare the KPIs monthly reports from the systems (ERP and WMS) for all entities in order to monitor the workflow of the warehouse and distribution departments.
• Prepare sales and returns files on a weekly basis.
• Fill the tracking report file monthly and share it with the Group Supply Chain Manager.
• Generate the expiry dates reports on a monthly basis for all entities and send them to the warehouse and Demand Planning teams.

QUALIFICATIONS, EXPERIENCE & SKILLS:

• Bachelor’s Degree in Business Administration, Supply Chain or any related field.
• 1 to 3 years of experience in Logistics.
• Fluent in Arabic and English. French is a plus.
• Proficient in Microsoft Office.
• Knowledge of WMS and ERP systems. AX is plus.
• Good communication skills.
• Good time management with the ability to work under pressure.