Overview:

We’re looking for a proactive, driven Sales and Customer Service Representative to engage with clients and help drive business growth. This role is perfect for someone with a strong background in sales and customer service who can connect with potential clients, understand their needs, and effectively schedule appointments. A stable internet connection and high proficiency in English are essential for success in this role.

Key Responsibilities:

• Lead Nurturing and Relationship Building: Establish and maintain strong, trust-based relationships with potential clients by understanding their unique needs and clearly communicating the value of our services.
• Sales and Conversion: Qualify leads and convert prospects into clients by showcasing our services and demonstrating how they address client needs. Customize sales pitches and proposals based on client profiles.
• Appointment Setting: Schedule and manage appointments for the sales team, ensuring smooth transitions and a seamless onboarding experience for new clients.
• Client Needs Analysis and Solution Offering: Assess client requirements to ensure our services align with their objectives, providing relevant information that enhances conversion rates.
• Follow-Up and Customer Support: Respond promptly and professionally to inquiries, maintaining a consistent follow-up schedule to enhance the client experience and improve retention.

Skills and Requirements:

• Experience: At least 2 years in a Sales or Customer Service role, ideally in a remote or international environment.
• Sales Acumen: Proven track record in lead conversion and closing sales, with a results-driven mindset and the ability to meet or exceed targets.
• High-Level English Proficiency: Exceptional command of English, with strong written and verbal communication skills.
• Technical Skills: Familiarity with CRM systems, video conferencing tools, and appointment scheduling platforms.
• Organizational Abilities: Excellent multitasking and time management skills, with a sharp eye for detail in client interactions.
• Problem-Solving: Critical thinking and the ability to offer tailored solutions to meet client needs and overcome objections.
• Customer-Centric Approach: Empathetic, with a focus on providing an outstanding client experience through clear communication and professional support.

Why Join Us?

• This role offers the opportunity to play an integral part in our sales growth and client success. If you’re excited to contribute to a dynamic team, engage clients, and drive business success, we’d love to hear from you!