·       Receive Sales Orders and update accordingly the status on the market list

·       Inform Sales Representatives once SO is released to confirm compliance with original order

·       Prepare shipment schedule and prioritize based on dispatching date and requested delivery date

·       Share schedule with invoicing, logistics, and production

·       Send breakdown to Finishing and Packaging Line Supervisor to ensure accuracy in processing ready orders for packing list

·       Send email to update Sales members with the exact dates of dispatching orders/ shipping dates from Lebanon, and the related airwaybill number and the packing list.

·       For local orders, inform Billing Officer about ready to ship orders to prepare the invoice, and the Administration Director to plan the delivery date accordingly.

·       Inform sales in case any sample is sent in the shipment, or any missing item,

·       Follow up with clients and/or Sales representatives regarding the payment terms and collections for each order before shipping

·       Ensure that all data related to orders is correct on the Portal, and report discrepancies to IT Project Manager

·       Participate in weekly meetings and provide information related to urgent orders