Job Description

Roles & Responsibilities

Job Summary: We are seeking for a Sales Coordinator & Invoicing Officer responsible for supporting the sales team through effective coordination of customer orders, maintaining accurate sales documentation, preparing invoices, ensuring timely order processing, and facilitating communication between sales, warehouse, logistics, finance, and customers. The role ensures smooth sales operations and accurate billing processes.

Key Responsibilities:

Sales Coordination:

• Receive and process customer orders in accordance with company procedures.
• Coordinate daily activities between Sales, Warehouse, Logistics, and Finance departments.
• Follow up on order fulfillment and delivery schedules.
• Prepare quotations, sales orders, and customer correspondence.
• Maintain updated customer records and sales documentation.
• Support the sales team with reports, presentations, and administrative tasks.
• Track pending orders and ensure timely closure.
• Monitor customer requests and respond promptly to inquiries.
• Prepare weekly and monthly sales reports.

Invoicing Responsibilities:

• Generate and issue customer invoices accurately and on time.
• Verify pricing, discounts, taxes, and payment terms before invoice issuance.
• Ensure invoices align with approved sales orders and delivery documentation.
• Coordinate with Finance regarding customer accounts and payment follow-up.
• Process credit notes, debit notes, and invoice amendments when required.
• Maintain organized invoicing records and documentation.
• Resolve invoice discrepancies with customers and internal departments.
• Support month-end closing activities related to sales transactions.