As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.

Key Responsibilities:

• Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.
• Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.
• Prepare and organize Ministry of Health files for submission related to import/export requirements.
• Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.
• Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.
• Track shipments and provide regular updates to internal teams and customers.
• Ensure compliance with customs regulations and documentation requirements.
• Maintain accurate records of all shipments and logistics activities.
• Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.
• Follow up on sales leads generated from exhibitions and events.
• Assist in contacting potential customers via email and phone.
• Support lead tracking and follow-up activities to ensure timely communication.

Desired Candidate Profile

Experience in logistics, import/export, or supply chain operations.

Strong knowledge of shipping documents and customs procedures.

ERP system knowledge is a plus.

Good organizational and communication skills.

Ability to manage multiple tasks and meet deadlines.

Proficiency in Microsoft Office (especially Excel).

Attention to detail and problem-solving mindset.