Customs Clearance Jobs in Lebanon

We are looking for an experienced Customs Clearance Officer with solid knowledge of Port of Beirut operations and the Lebanese Customs NĀJM system. <br> <br>The candidate will be responsible for handling customs clearance procedures, declarations, documentation, follow-up with Customs and port authorities, and coordination with shipping lines and relevant parties. <br> <br>Requirements: <br> <br>* Proven experience in customs clearance at Port of Beirut <br>* Strong knowledge of the NĀJM customs system <br>* Familiarity with import/export documentation and procedures <br>* Good follow-up and coordination skills <br>* Organized, reliable, and able to work under pressure <br>* Previous experience with a shipping/logistics company is preferred

<div ><p><strong><u><span >Περιγραφή θέσεως :</span></u></strong></p><br><p ><span >Ο/Η λειτουργός εκτελωνισμού είναι υπεύθυνος/η για την προετοιμασία δηλώσεων εισαγωγής και εξαγωγής, καθώς και των σχετικών εγγράφων εκτελωνισμού που υποβάλλονται στις τελωνειακές αρχές, προκειμένου να ολοκληρωθεί η διαδικασία απελευθέρωσης των αποστολών των πελατών.</span></p><p ><br></p><p ><strong><u><span >Καθήκοντα :</span></u></strong></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Διασφαλίζει ότι όλες οι διαδικασίες εισαγωγών και εξαγωγών εφαρμόζονται με συνέπεια και σύμφωνα με τους κανονισμούς. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Εξετάζει τιμολόγια και έγγραφα αποστολής για να διασφαλίσει τη συμμόρφωση με την ισχύουσα νομοθεσία. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Επικοινωνεί με τους πελάτες για τη συλλογή και επιβεβαίωση της απαιτούμενης τεκμηρίωσης για τη διαδικασία εκτελωνισμού. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Διασφαλίζει τη συμμόρφωση με τις απαιτήσεις των τοπικών αρχών.</span></p><p ><strong><u><span ></span></u></strong></p><p ><strong><u><span >Απαιτούμενα προσόντα </span></u></strong><strong><u><span >:</span></u></strong></p><p ><span ></span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Άριστη γνώση της Ελληνικής και Αγγλικής γλώσσας.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Εξαιρετικές επικοινωνιακές δεξιότητες, γραπτές και προφορικές.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Ικανότητες προγραμματισμού και οργάνωσης.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Ισχυρές αναλυτικές δεξιότητες και ικανότητες διαχείρισης απόδοσης.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Καλή γνώση του κλάδου των διεθνών αεροπορικών ταχυμεταφορών (global air express) και/ή της διεθνούς διαμεταφοράς (freight forwarding) θα θεωρηθεί επιπλέον προσόν.</span></p></div><br>

<div ><p><strong><u><span >Περιγραφή θέσεως :</span></u></strong></p><br><p ><span >Ο/Η λειτουργός εκτελωνισμού είναι υπεύθυνος/η για την προετοιμασία δηλώσεων εισαγωγής και εξαγωγής, καθώς και των σχετικών εγγράφων εκτελωνισμού που υποβάλλονται στις τελωνειακές αρχές, προκειμένου να ολοκληρωθεί η διαδικασία απελευθέρωσης των αποστολών των πελατών.</span></p><p ><br></p><p ><strong><u><span >Καθήκοντα :</span></u></strong></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Διασφαλίζει ότι όλες οι διαδικασίες εισαγωγών και εξαγωγών εφαρμόζονται με συνέπεια και σύμφωνα με τους κανονισμούς. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Εξετάζει τιμολόγια και έγγραφα αποστολής για να διασφαλίσει τη συμμόρφωση με την ισχύουσα νομοθεσία. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Επικοινωνεί με τους πελάτες για τη συλλογή και επιβεβαίωση της απαιτούμενης τεκμηρίωσης για τη διαδικασία εκτελωνισμού. </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Διασφαλίζει τη συμμόρφωση με τις απαιτήσεις των τοπικών αρχών.</span></p><p ><strong><u><span ></span></u></strong></p><p ><strong><u><span >Απαιτούμενα προσόντα </span></u></strong><strong><u><span >:</span></u></strong></p><p ><span ></span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Άριστη γνώση της Ελληνικής και Αγγλικής γλώσσας.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Εξαιρετικές επικοινωνιακές δεξιότητες, γραπτές και προφορικές.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Ικανότητες προγραμματισμού και οργάνωσης.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Ισχυρές αναλυτικές δεξιότητες και ικανότητες διαχείρισης απόδοσης.</span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">   </span></span></span><span >Καλή γνώση του κλάδου των διεθνών αεροπορικών ταχυμεταφορών (global air express) και/ή της διεθνούς διαμεταφοράς (freight forwarding) θα θεωρηθεί επιπλέον προσόν.</span></p></div><br>

A well-established company in Jouret Ballout is looking for an experienced Female Import & Export Logistics Officer to join its team. <br> <br>Key Responsibilities: <br>-Handle all import and export shipments with suppliers and clients. <br>-Coordinate and follow up with freight forwarders, shipping lines, and clearance agents. <br>-Manage and complete all shipping, customs clearance, and related documentation (تخليص جميع المعاملات). <br>-Ensure smooth and timely customs clearance at the airport and port. <br>-Negotiate freight rates and secure the fastest routing at the most competitive cost. <br>-Prepare, review, and follow up on all shipping and logistics documents. <br>-Responsible for ordering and purchasing labels. <br>-Monitor shipments from dispatch until final delivery. <br> <br>Requirements: <br>-Previous experience dealing with freight forwarders and shipping lines is a must. <br>-Hands-on experience handling the complete customs clearance process and shipping transactions (تخليص المعاملات). <br>-Strong knowledge of import/export procedures and shipping documentation. <br>-Excellent negotiation, coordination, and follow-up skills. <br>-Proficient in Microsoft Office and ERP/computer systems. <br>-University degree in Business, Supply Chain, Logistics, or a related field is preferred. <br>-French language is an added advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A well-established company in Jouret Ballout is looking for an experienced Female Import &amp; Export Logistics Officer to join its team.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle all import and export shipments with suppliers and clients.</li><li>Coordinate and follow up with freight forwarders, shipping lines, and clearance agents.</li><li>Manage and complete all shipping, customs clearance, and related documentation.</li><li>Ensure smooth and timely customs clearance at the airport and port.</li><li>Negotiate freight rates and secure the fastest routing at the most competitive cost.</li><li>Prepare, review, and follow up on all shipping and logistics documents.</li><li>Responsible for ordering and purchasing labels.</li><li>Monitor shipments from dispatch until final delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements</b>:</p><ul><li>Previous experience dealing with freight forwarders and shipping lines is a must.</li><li>Hands-on experience handling the complete customs clearance process and shipping transactions.</li><li>Strong knowledge of import/export procedures and shipping documentation.</li><li>Excellent negotiation, coordination, and follow-up skills.</li><li>Proficient in Microsoft Office and ERP/computer systems.</li><li>University degree in Business, Supply Chain, Logistics, or a related field is preferred.</li><li>French language is an added advantage.</li></ul><p></p></section>

We are looking for a company driver residing in Keserwan to commute daily from Jounieh to Beirut using a Renault Kangoo. <br> <br>The driver will primarily be responsible for shipping and customs clearance documentation-related duties, including document collection, submission, and delivery between offices, customs, port, and relevant authorities. <br> <br>Requirements: <br> <br>* Residing in Keserwan/Jounieh area <br>* Valid driving license <br>* Good knowledge of Beirut and port/customs areas <br>* Reliable, organized, and professional <br>* Previous experience in shipping/customs clearance is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SEA SKY SERVICES SARL is a Lebanese freight forwarding since 1995 and customs clearing company operating since 1929.</p><p>Department: Operations</p><p>Location: Rmeil, Beirut, Lebanon</p><p>Experience: Minimum 1-3 years</p><p>Software: Odoo ERP (advantage)</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Verify HBL against MBL and House AWB against Master AWB</li><li>Check manifests, EUR1, and related shipping documents</li><li>Review shipping documents: Invoice, Packing List, and related certificates</li><li>Handle cross-trade shipment documentation</li><li>Submit shipping instructions to carriers and shipping lines</li><li>Communicate with carriers, shipping lines, and overseas agents</li><li>Liaise with customs brokers and customs agents</li><li>Follow up on vessel and flight schedules</li><li>Coordinate delivery and trucking</li><li>Manage and update shipment files on Odoo ERP</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1-3 years of experience in freight forwarding operations</li><li>Minimum 1-3 years of hands-on experience in sea and air freight documentation</li><li>Strong knowledge of import and export procedures</li><li>Familiarity with customs documentation and clearance processes</li><li>Proficiency in Odoo is a strong advantage</li><li>Based in Lebanon</li></ul><p></p></section>

Required: Minimum 3 years of experience in pricing and quotations at a freight forwarding company in Lebanon. Only candidates who meet this will be considered. <br>SeaSky Services is a Lebanese freight forwarder handling sea, air, and land freight plus customs clearance. www.seaskyservices.com <br> <br>THE ROLE <br>You own pricing and client care. You source rates, build quotations, send them fast, and stay with the client from first inquiry to delivery. <br> <br>WHAT YOU WILL DO <br>1. Collect buying rates from carriers and agents. Negotiate better ones. <br>2. Build and send complete quotations for sea, air, and land freight, including local charges and customs clearance. <br>3. Follow up every quotation until the client decides. No quotation goes silent. <br>4. Answer client inquiries, update them on shipments, and solve complaints. <br>5. Coordinate with operations and documentation so client promises are kept. <br> <br>WHAT YOU MUST HAVE <br>1. Minimum 3 years in pricing and quotations at a freight forwarding company in Lebanon. Not negotiable. <br>2. Solid grasp of Incoterms 2020, Bill of Lading, Air Waybill, and how a freight quotation is built. <br>3. Fluent Arabic and English. Confident with email and Excel. <br> <br>WHAT WE OFFER <br>Full time role in Beirut. Package includes a fixed salary plus commission. The better you price and close, the more you earn. <br> <br>WHO FITS <br>We hire character first. Your history shows you stay, grow, and keep learning. You want a long career in one company and you welcome change. <br> <br>HOW TO APPLY <br>Send your CV to marketing@lb.seaskyservices.com with subject: Pricing and Customer Service Officer

Negotiate rates with carriers and overseas agents <br>- Handle the booking process <br>- Track shipments from departure to arrival & keep clients updated <br>- Review and correct shipment documents (Invoice, Packing List, B/L and other required docs ) <br>- Handle customs clearance follow-up <br>-Coordinate container bookings, deliveries & shipping formalities <br>- Provide quotations and advise clients on best shipping options <br>- Arrange marine insurance <br>- Liaise with shipping agencies, airlines & inspection companies. <br> <br>Qualifications: <br>- BA in Business Administration, Logistics, or a related field <br>- 4+ years in Freight Forwarding / Shipping <br>- Fluent in English & Arabic (French a plus) <br>- Strong Excel/Word/Outlook skills <br>- Quick learner, sharp problem solver <br>- Currently open to work

• Manage and coordinate all import and export activities from order placement to final delivery, ensuring compliance with customs regulations, shipping procedures, and trade documentation. <br>• Handle purchase orders, shipment arrangements (land, sea, air), and customs clearance for imports. <br>• Prepare export documentation, including Commercial Invoices, Packing Lists, Serial Number Lists, and Certificates of Origin; arrange certifications and legalizations when required. <br>• Coordinate with banks for Export Letters of Credit (LCs). <br>• Arrange transport with freight forwarders and shipping lines, and manage export formalities with clearing agents. <br>• Ensure timely delivery of documents, goods, and payment from end clients. <br> <br>Qualifications & Requirements <br>• Bachelor’s degree in Business, Supply Chain, Logistics, or related field. <br>• Minimum 5 years of experience in import/export operations or international logistics. <br>• Strong knowledge of shipping procedures, customs regulations, and trade documentation. <br> <br>• Excellent communication, organizational, and multitasking skills. <br> <br>• Proficiency in Microsoft Office applications

Documentation & Compliance <br> <br>• Prepare, review, and manage shipping and trade documentation, including Bills of Lading, Certificates of Origin, Phytosanitary Certificates, Commercial Invoices, Packing Lists, and insurance documents. <br>• Ensure compliance with international trade regulations, company procedures, and contractual obligations. <br> <br>Coordination & Execution <br> <br>• Coordinate international and local shipments from origin to final destination. <br>• Liaise with suppliers, customers, shipping lines, freight forwarders, surveyors, inspection companies, and port agents. <br>• Track vessel movements and shipment progress to ensure timely deliveries. <br>• Coordinate customs clearance and cargo discharge activities where required. <br>• Monitor inventory, stock movements, and warehouse operations. <br> <br>Reporting & Improvement <br> <br>• Maintain accurate operational records and prepare shipment status reports. <br>• Work closely with the Trading, Finance, and Commercial teams to ensure seamless execution of contracts. <br>• Resolve operational issues efficiently while minimizing delays and costs. <br>• Identify opportunities to improve operational efficiency and reduce logistics costs. <br> <br>Qualifications <br> <br>• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (equivalent experience considered). <br>• 2–5 years of experience in logistics, shipping, supply chain, or commodity trading

We’re Hiring – Warehouse & Logistics Coordinator <br> <br>Carbone is looking for a Warehouse & Logistics Coordinator to join our team in Lebanon. <br> <br>Key Responsibilities: <br> <br>1-Coordinate daily warehouse, inventory, and logistics activities. <br>Manage receiving, storage, stock transfers, and deliveries. <br>2-Maintain accurate inventory records and stock documentation. <br>3-Follow up on shipments, customs clearance, and supplier deliveries. <br>4-Support stock counts, reconciliation, and inventory reporting. <br> <br>Requirements: <br> <br>Degree/Diploma in Logistics, Supply Chain, Business Administration, or related field. <br>2–3 years of relevant experience in warehouse, inventory control, or logistics. <br>Knowledge of inventory systems/ERP and Excel is an advantage. <br>Strong organizational skills and attention to detail. <br> <br>Interested candidates are invited to send their CV to hrexecutive@xportbng.com, with “Warehouse & Logistics Coordinator” as the subject line

We are seeking a dynamic and results-driven Sales Executive to develop new business opportunities and expand our customer base in the shipping and freight forwarding industry. The successful candidate will be responsible for identifying prospective clients, generating sales, maintaining long-term customer relationships, and achieving sales targets. <br> <br>Key Responsibilities: <br> <br>Identify and develop new business opportunities. <br>Promote freight forwarding, shipping, customs clearance, and logistics services. <br>Build and maintain strong relationships with clients. <br>Prepare quotations, negotiate rates, and close sales. <br>Coordinate with operations to ensure excellent service delivery. <br>Meet monthly sales targets and provide regular sales reports. <br>Monitor market trends and competitor activities. <br> <br>Requirements: <br> <br>2+ years of sales experience in shipping, freight forwarding, or logistics. <br>Strong communication, negotiation, and presentation skills. <br>Existing customer network is an advantage. <br>Self-motivated, target-oriented, and able to work independently. <br>Proficiency in Microsoft Office; CRM experience is a plus. <br>Valid driver's license and willingness to travel for client visits

Procurement & Logistics Manager- World of Toys by Safawi <br> <br>Location: Khaldeh, New Dawha – Sama Residence, next to Sama Pharmacy <br>Working Hours: Monday–Friday, 8:00 AM–5:00 PM, Saturday till 2 PM <br>Experience: 3+ years <br>Level: Mid-level <br>Industry: Toys & Retail <br> <br>About the Role <br> <br>World of Toys by Safawi is looking for a Procurement & Logistics Manager to manage and coordinate our day-to-day purchasing, supplier, inventory, and logistics activities. <br> <br>This is a hands-on role suited for someone with around 3+ years of relevant experience who is organized, proactive, and comfortable taking ownership of procurement and logistics operations from supplier coordination through to delivery. <br> <br>Key Responsibilities: <br> <br>- Manage daily procurement and purchasing activities. <br>- Source and communicate with local and international suppliers. <br>- Request and compare quotations and negotiate pricing and terms. <br>- Prepare and follow up on purchase orders. <br>- Coordinate shipments, deliveries, freight, and customs clearance. <br>- Track orders and ensure products arrive on time. <br>- Monitor inventory levels and coordinate replenishment based on business needs. <br>- Maintain accurate purchasing, supplier, shipment, and inventory records. <br>- Follow up with suppliers and logistics partners on delays or issues. <br>- Coordinate closely with the warehouse, sales, finance, and management teams. <br>- Monitor supplier performance, pricing, quality, and delivery timelines. <br>- Identify opportunities to improve costs, lead times, and procurement processes. <br>- Prepare regular procurement and logistics reports. <br> <br>Requirements: <br> <br>- 3+ years of experience in procurement, purchasing, logistics, or supply chain. <br>- Experience dealing with suppliers and shipments is required. <br>- Good understanding of purchasing and logistics processes. <br>- Experience with import/export and customs procedures is a plus. <br>- Strong negotiation and communication skills. <br>- Excellent organization and follow-up skills. <br>- Good knowledge of Microsoft Excel and familiarity with ERP systems. <br>- Ability to manage multiple orders, suppliers, and shipments simultaneously. <br>- Good command of English; Arabic is a plus. <br>- Previous experience in toys, retail, FMCG, consumer goods, or trading/import businesses is an advantage. <br>- Valid driving license and own car are required due to the location and nature of the role. <br>- Ability to work Monday to Friday, 8:00 AM–5:00 PM, Saturday till 2 PM

<div><strong><u><font size="3">JOB PURPOSE</font></u></strong></div><div><font size="3"><br></font></div><div><font size="3">The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. </font></div><div><u><br></u></div><div><div><font size="3"><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></font></div><div><ul><li><font size="3">Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</font></li><li><font size="3">Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</font></li><li><font size="3">Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</font></li><li><font size="3">Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</font></li><li><font size="3">Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</font></li><li><font size="3">Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</font></li><li><font size="3">Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</font></li><li><font size="3">Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</font></li></ul><div><strong><u><font size="3"><br></font></u></strong></div><div><strong><u><font size="3">NATURE AND SCOPE</font></u></strong></div></div></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Context</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. </font></div><div><font size="3"><br></font></div><div><font size="3">The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. </font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Reporting Relationships</strong></font></div><div><font size="3"><br></font></div><div><font size="3">Reports directly to the Gateway supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Contact</strong></font></div><div><font size="3"><br></font></div><div><font size="3">External</font></div><div><ul><li><font size="3">Customers</font></li><li><font size="3">DHL Network</font></li></ul></div><div><font size="3">Internal </font></div><div><ul><li><font size="3">Ground Operation</font></li><li><font size="3">Customer Care </font></li><li><font size="3">CS Manager & Supervisors</font></li><li><font size="3">Air operations </font></li><li><font size="3">Sales</font></li><li><font size="3">Accounts</font></li><li><font size="3">Customer Accounting</font></li><li><font size="3">Service center T/L</font></li></ul></div><div><font size="3"><strong>Problem Solving</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Decision Making</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Planning and Organization</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.</font></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Job Challenge</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.</font></div><div><font size="3">The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.</font></div><div><br></div><div><br></div><div><font size="3"><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong></font></div><div><ul><li><font size="3">Sound educational back ground with knowledge of the Service Industry, an added advantage.</font></li><li><font size="3">Sound knowledge of custom clearance procedures. </font></li><li><font size="3">Working knowledge of Microsoft Word, Excel and Power Point.</font></li><li><font size="3">Good oral and written communication skills – English & Arabic. </font></li><li><font size="3">Self motivated individual capable of taking ownership and working independently.</font></li><li><font size="3">Tolerance for stress in a fast paced working environment.</font></li><li><font size="3">Excellent planning and organising skills.</font></li><li><font size="3">Passion for delighting customers.</font></li><li><font size="3">Good team player.</font></li><li><font size="3">Adheres to policies and procedures.</font></li><li><font size="3">Possesses good relationship building and interpersonal skills.</font></li></ul></div></div></div>

<p>Manage the full accounting cycle, including AP, AR, invoicing, reconciliations, accruals, and general ledger entries. Handle inventory accounting, stock reconciliation, valuation, adjustments, and stock variances. Support stock counts and ensure accurate reporting of inventory and cost of goods sold (COGS). Record and allocate freight, customs, clearance, import, and landed costs. Support product costing, margin analysis, and profitability reporting. Prepare monthly financial reports and support month-end and year-end closing. Handle VAT declarations and statutory tax filings. Coordinate with operations, supply chain, logistics, warehouse, and commercial teams. Maintain accurate financial and inventory records through the ERP system. Support audits, budgeting, forecasting, and financial analysis.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong experience in operational and inventory accounting. Good knowledge of invoicing, stock control, costing, VAT, and financial reporting. Experience working with ERP/accounting systems, preferably Odoo and/or Zoho. Advanced Microsoft Excel skills. Strong analytical, organizational, and problem-solving skills. High attention to detail and ability to work across multiple departments.</p>

e are looking for a skilled and experienced Procurement & Logistics Specialist to join our team in the Paints & Chemicals Industry. <br> <br>The successful candidate will be responsible for managing procurement activities, coordinating with local and international suppliers, and ensuring the timely and efficient delivery of raw materials, chemicals, packaging materials, and other required supplies. <br> <br>Responsibilities <br> <br>Source and evaluate local and international suppliers for raw materials, chemicals, packaging materials, and other products. <br> <br>Request and compare quotations, negotiate prices and payment terms, and ensure competitive purchasing conditions. <br> <br>Prepare and issue purchase orders in accordance with company procedures. <br> <br>Coordinate with suppliers, freight forwarders, and relevant parties to ensure timely shipments and deliveries. <br> <br>Follow up on import/export shipments and ensure proper coordination of shipping and customs clearance requirements. <br> <br>Monitor inventory levels and coordinate procurement requirements to ensure uninterrupted production and operations. <br> <br>Maintain accurate procurement, supplier, and logistics records. <br> <br>Develop and maintain strong, professional relationships with suppliers. <br> <br>Coordinate closely with the Production, Warehouse, Finance, and other relevant departments. <br> <br>Ensure that procurement activities comply with company policies and quality requirements. <br> <br>Requirements <br> <br>Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field. <br> <br>3–5 years of relevant experience in procurement and logistics, preferably within the paints, coatings, chemicals, or manufacturing industry. <br> <br>Good knowledge of procurement processes and ERP systems. <br> <br>Strong negotiation, communication, and supplier management skills. <br> <br>Good understanding of international shipping, import/export procedures, and customs documentation. <br> <br>Strong organizational and follow-up skills, with attention to detail. <br> <br>Good command of English; knowledge of Arabic is an advantage

Key Responsibilities: <br> <br>Business Development <br>• Conduct detailed market research across Lebanon. <br>• Identify market opportunities and product gaps. <br>• Analyse competitors, pricing, brands, and customer preferences. <br>• Develop pricing strategies and profit margins. <br>• Build relationships with architects, contractors, developers, consultants, • retailers, and project owners. <br>• Generate new business opportunities and secure sales. <br> <br>Showroom Development <br>• Identify suitable showroom and warehouse locations. <br>• Evaluate rental options and negotiate lease terms. <br>• Coordinate showroom layout, branding, displays, and customer experience. <br>• Assist in planning future expansion. <br>• Procurement & Supplier Coordination <br>• Communicate with international suppliers. <br>• Request quotations and compare offers. <br>• Prepare cost comparisons and landed cost calculations. <br>• Coordinate orders, production follow-up, and shipping schedules. <br>• Monitor product quality and documentation. <br> <br>Logistics & Inventory <br>• Coordinate imports, customs clearance, and freight forwarding. <br>• Monitor inventory levels. <br>• Develop inventory control procedures. <br>• Ensure timely product availability. <br> <br>Operations <br>• Develop company processes and workflows. <br>• Recommend ERP/accounting software. <br>• Assist in establishing operational policies. <br>• Coordinate with accountants, freight forwarders, customs brokers, and service providers. <br> <br>Sales & Marketing <br>• Build the customer database. <br>• Visit potential clients across Lebanon. <br>• Prepare quotations and follow up with customers. <br>• Support social media, digital marketing, and promotional activities. <br>• Participate in exhibitions and industry events. <br> <br>Administration <br>• Prepare business reports. <br>• Track KPIs and sales performance. <br>• Maintain organized documentation. <br>• Support management with strategic recommendations. <br> <br> <br>Qualifications <br>• Bachelor's degree in business administration, Marketing, Engineering, Supply Chain, Architecture, Interior Design, or related field. <br>• 3–5 years of relevant experience in building materials, construction, interiors, sanitary ware, lighting, ceramics, or related industries. <br>• Excellent Arabic and English communication skills. French is an advantage. <br>Strong knowledge of Microsoft Excel and Microsoft Office. <br>• Experience with ERP systems is preferred. <br>• Valid Lebanese driving license and willingness to travel throughout Lebanon. <br> <br> <br>Skills <br>• Strong commercial awareness <br>• Negotiation skills <br>• Market analysis <br>• Sales ability <br>• Project coordination <br>• Supplier management <br>• Analytical thinking <br>• Excellent communication <br>• Problem solving <br>• Ability to work independently <br>• Entrepreneurial mindset <br>• High level of integrity and accountability <br> <br> <br>Performance Indicators <br>• Number of new customers acquired <br>• Monthly sales generated <br>• Gross profit margin <br>• Number of supplier agreements established <br>• Showroom launch milestones achieved <br>• Market research completion <br>• Inventory accuracy <br>• Customer satisfaction <br>• Operational readiness <br>• Cost optimization <br> <br> <br>Career Growth <br>As the company expands, this role is expected to evolve into Business Development & Operations Manager, leading specialized teams in sales, procurement, logistics, showroom operations, and marketing. <br>This position is ideal for someone who wants to grow alongside the company and play a key role in building a leading building materials brand in Lebanon

<div><div><div><div><div><strong>JOB PURPOSE<br><br></strong></div><div>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services.  Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.</div></div><div><strong><br></strong></div><div><strong>PRINCIPAL ACCOUNTABILITIES</strong></div><div><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.  Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets.   </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><div><strong>NATURE AND SCOPE</strong></div></div><div><br></div><div><div><strong>a) Context</strong></div><div><br></div><div>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities.  Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.</div><div><br></div><div><strong>b) Reporting Relationships</strong></div><div><strong><br></strong></div><div>The Country National Operations Manager reports to the Country Manager.  This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.</div><div><br></div><div><div><strong>c) Contacts</strong></div><div>                                                          </div><div><em>1. <strong>Internal </strong></em></div><div><strong><br></strong></div><div></div><div>Management Team --> Daily--> Strategy Creation and Development                                                                              </div><div><br></div><div>Services Managers--> Daily--> Leadership, direction and Guidance</div><div>                                                                               </div><div>Gateway staff--> Daily--> Functional co-ordination;network issues and developments</div><div>                                                                                </div><div><em>2. <strong>External</strong> </em></div><div><br></div><div>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities</div><div>                                   </div><div>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals</div></div></div><div><br></div><div><br></div><div><div><strong>d) Problem Solving</strong></div><div><ul><li>Addressing customer service and operational issues, primarily driven by Ground     Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><div><div><strong>e) Decision Making</strong></div><div><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><div><br></div></div></div></div></div><div><div><strong>f) Planning and Organization</strong></div><div></div><div><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul></div><div><br></div><div><strong>g) Job Challenge</strong></div><div><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul></div></div><div><br></div><div><div><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong></div><div><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul></div></div></div></div></div>

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>This is a full-time, on-site role for a Logistics Supervisor based in Burkina Faso. The Logistics Supervisor is responsible for overseeing the transportation, distribution, and delivery of goods while optimizing fleet operations. This role ensures efficient routing, compliance with safety and regulatory requirements, cost control, and overall logistics performance to support the manufacturing process and customer satisfaction. <br> <br>3. Duties and Responsibilities <br>Develop and execute logistics plans that support production schedules, customer delivery requirements, and supply chain efficiency. <br>Coordinate closely with procurement, production, customer service, and warehouse teams to ensure seamless material flow. <br>Suggest improvements within the logistics department in terms of warehousing, workshop, or any submerged function. <br>Manage the workflow of the workshop process to avoid any delays and ensure efficient deliveries. <br>Coordinate with the team for GPS tracking, making sure the deliveries are cost and time efficient. <br>Monitor daily logistics activities and resolve issues related to delays, routing, and delivery schedules. <br>Manage inbound transportation of raw materials, packaging materials, and imported items. <br>Work with suppliers and freight forwarders to ensure timely pickups, shipments, and customs clearance. <br>Track shipments and communicate expected arrival times to warehouse and production teams. <br>Plan and schedule dispatch of finished goods to customers and distributors. <br>Optimize transport routes and load planning to reduce cost and delivery time. <br>Manage relationships with local and international transport providers, freight forwarders, and 3PL logistics partners. <br>Conduct performance reviews based on KPIs (on-time delivery, service quality, claims, cost). <br>Ensure all logistics operations comply with relevant food safety standards <br>Maintain documentation for traceability, transport compliance, and regulatory audits. <br>Ensure proper hygiene and temperature control during transportation products. <br>Develop and monitor logistics KPIs (OTD, freight cost per ton, freight utilization, transport lead times). <br>Analyze logistics costs and implement cost-saving initiatives without compromising product quality or service levels. <br>Prepare monthly logistics performance reports for management. <br>Act as the key interface between logistics and warehouse, production planning, procurement, and customer service. <br>Provide accurate and timely delivery schedules to internal teams. <br>Support Sales and Customer Service with logistics-related information to ensure smooth order fulfillment. <br> <br>4. Required Skills & Qualifications: <br>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. <br>5-7 years of experience as a Logistics Supervisor in the F&B manufacturing industry. <br>Strong knowledge of logistics operations, transportation, and inventory management. <br>Excellent problem-solving, analytical, effective communication and interpersonal skills. <br>Strong leadership and team management abilities. <br>Ability to work flexible hours and respond to emergencies as needed