Main Duties and Responsibilities
Operational Leadership and Coordination
• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor.
• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets.
• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations.
• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented.
• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting.

Education Experience and Skills
• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field.
• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role.
• Demonstrated ability to manage multiple operational departments and lead managers or supervisors.
• Strong knowledge of inventory control, warehouse operations, delivery planning, fleet management, service workflows, and operational safety.
• Strong command of ERP systems; experience with Odoo is preferred. Proficiency in Microsoft Excel and operational reporting is required