Main duties and responsibilities

Own a portfolio of strategic and repeat customers; build relationships with decision makers, understand their needs, and identify opportunities for additional products and solutions.
Generate qualified opportunities through prospecting, referrals, client visits, and follow-up on inbound leads; maintain a disciplined schedule of customer contact.
Lead consultative sales discussions, site or technical discovery with relevant specialists, product demonstrations, and tailored proposals for complex requirements.
Prepare accurate quotations and commercial offers; negotiate within approved pricing, margin, payment, and credit policies, and secure the required internal approvals.
Close opportunities against agreed sales and profitability targets, then coordinate with CRM, technical, procurement, warehouse, delivery, and service teams to fulfill commitments.
Maintain complete customer and opportunity records in the CRM, including contact details, next steps, quotations, expected closing dates, and reasons for lost business.
Produce reliable weekly and monthly pipeline forecasts and performance reports; flag risks, delayed deals, customer concerns, and stock constraints early to the Sales Manager.
Handle escalated customer concerns promptly, coordinate resolutions with the responsible teams, and protect long-term customer relationships.
Monitor competitor activity, customer feedback, and market demand; recommend relevant offers, bundles, or account plans to the Sales Manager.
Coach junior sales colleagues on product positioning, follow-up, proposals, and CRM discipline; share practical knowledge without assuming formal line management.
Represent TechStore Group professionally at client meetings, industry events, and exhibitions.

Qualifications and experience
Bachelor s degree in business, marketing, engineering, or a related field; relevant technical education and strong sales experience may also be considered.
At least five years of B2B sales or account management experience, with a documented record of achieving targets and closing complex deals.
Experience selling technology, ELV and security, networking, solar, or related solutions is preferred.
Experience using a CRM to manage opportunities, forecasts, and customer activity; strong Microsoft Office or Google Workspace skills.

Desired Candidate Profile

Bachelor s degree in business, marketing, engineering, or a related field; relevant technical education and strong sales experience may also be considered.
At least five years of B2B sales or account management experience, with a documented record of achieving targets and closing complex deals.
Experience selling technology, ELV and security, networking, solar, or related solutions is preferred.
Experience using a CRM to manage opportunities, forecasts, and customer activity; strong Microsoft Office or Google Workspace skills.