Job Description

Open to Internal and External Candidates

• Position: Senior Information Management Assistant
• Organizational Unit: Information Technology
• Duty Station: Yemen, Aden
• IOM Classification: G6
• Type of Appointment:Special Short-Term (SST) Graded Contract, 6 Months (With a possibility of renewal)
• SVN No: SVN2024.024
• Estimated Start Date:  As soon as possible
• Closing Date: Monday, 27 May 2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope:

This role is responsible for supporting the information management requirements of the organization, facilitating the digital realization of strategic objectives and promoting knowledge exchange. The incumbent will be actively involved in the implementation of information management projects, training and adoption of digital products as well as advancing business intelligence and reporting initiatives.
Under the overall supervision the Resources Management Officer and direct supervision of the Information Management and Communication Technology Officer, the successful candidate will provide the necessary Information Management and operations in the Country Offices.

Core Functions / Responsibilities:

1.    Support the development and maintenance of data systems and analytics ensuring data integrity and generating insights for informed decision-making.
2.    Aid in identify organizational challenges and needs, translating them practical solutions.
3.    Assist advising the mission in the best use of technology and incorporating process improvements to optimize and serve IOM operations.
4.    Contribute to the implementation and adoption of digital innovation initiatives and solutions.
5.    Incorporate Information security features by design in IM solutions developed at the mission level, to meet the IOM information security standards.
6.    Aid in the collection of business requirements and the preparation of documentation, ensuring the creation of application designs that are efficient, scalable and optimized.
7.    Develop and maintain low code Microsoft Power Apps, Automate and PowerBi applications, portals, workflows and Services for business process automation using tools incompliance with the IOM systems architecture standards
8.    Contribute to the creation and maintenance of reliable documentation (i.e. SOP kits) to track software development portfolio including applications, business rules, database design, troubleshooting, user and technical manuals, and application installation and code deployment.
9.    Assist in developing and implementing dynamic reporting solutions and visualization using Power BI and other standard visualization tools.
10.    Keep track of existing and new applications in the region and identify opportunities for performance enhancement through collaborative integration and optimization
11.    Contribute to the review and refinement of design and code artifacts and appropriately addressing any issues or bugs
12.    Participate in the piloting, testing and implementing innovative solutions to meet mission business requirements.
13.    Provide guidance and training to new staff, ensuring their integration into the team and equipping them with the necessary skills and knowledge for the development and use of IM systems.

Required Qualifications and Experience

Education

• Bachelor's degree in computer science, Information Management, or a related field or other related technical fields from an accredited academic institution with four years of relevant professional experience,

or

• Completed High School degree from an accredited academic institution, with six years of relevant professional experience.
• Microsoft Certified Power Apps Application Developer PL100 or PL200, PL300 desired
• Specialized formal training on IT systems, business software (Microsoft Office) and web-based applications or other relevant industry certifications is an advantage.

Experience

• At least 4 years' experience in designing, creating, and configuring Microsoft SharePoint Online, creating online applications and workflows using Microsoft Power Platform namely Power Apps, Power BI, Power Pages and Power Automate.
• Experience as a full-stack developer;
• Experience in Agile or Iterative Development is desirable;

Skills

• Knowledge of webservices, Rest APIs, JavaScript, XSLT and SFTP;
• Ability to create mock-ups, application prototypes and test integrations;
• Knowledge of integrating security in application development
• Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure;
• Ability to present ideas in a user-friendly language to non-technical staff and end-users' knowledge of an issue- tracking system an advantage;

LANGUAGES

• For all applicants, fluency in English is required (oral and written).

DESIRABLE

• Working knowledge of Arabic, or/and French is an advantage.

Required Competencies

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own
• action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

VALUES

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Other

• Internals of the Organization and NMS candidates , will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.
• The appointment is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
• Females with the above qualifications are encouraged to apply.As part of the application process, all candidates, regardless of the type or duration of the contract, must disclose any known relative who works for IOM or is engaged with IOM in any capacity.
• Non-compliance with the relative disclosure requirement can constitute a basis for withdrawal of offer of employment, or if the employment has begun, terminating the employment contract and/or disciplinary action.