Jobs / Call Center Jobs / Call Center |Agent

Call Center |Agent

lxbfYeaa - Lebanon - Beirut
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Keep track of customer expectations and recurring issues
• Check the missing documents required for renewal and communicate with clients to request them
• Handle customer requests, questions, and complaints on a variety of support channels
• Follow up with customers to ensure their technical issues are resolved
• Monitor customer complaints and reach out to provide assistance
• Inform customers about new features and functionalities
• Focus on business development of retail and professional clients
• Product coverage FX pairs, Indices, Commodities, Equities
• Coverage MENA clients
Apply on the Job Website
Post date: 29 July 2024
Publisher: Hirelebanese
Post date: 29 July 2024
Publisher: Hirelebanese