Call Center Jobs in Lebanon

Key Responsibilities: <br> <br>Lead, motivate, and manage the Call Center team <br>Monitor daily operations, productivity, and service quality <br>Set and track KPIs and performance targets <br>Monitor call quality, customer satisfaction, and service levels <br>Analyze call center reports and identify areas for improvement <br>Develop coaching and training plans for team members <br>Handle escalated customer issues professionally <br>Optimize workflows and ensure efficient call handling <br>Prepare regular performance reports for management <br>Coordinate with other departments to improve the overall customer experience <br> <br>Requirements: <br> <br>3+ years of experience in Call Center Management / Team Leadership <br>Strong leadership and people-management skills <br>Excellent communication and problem-solving abilities <br>Strong knowledge of call center KPIs and reporting <br>Excellent Arabic and English communication skills; French is a plus <br>Good command of MS Office and call center/CRM systems <br>Ability to work under pressure and meet targets <br>Strong organizational and analytical skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to hire Call Center/ Sales Agent for a leading Group based in Antelias.</p><p>It is an indoor, on-site position located in Antelias.</p><p>Working Schedule :Monday to Friday from 8.30 -5 .</p><p>Saturdays and Sundays off.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 + years experience as Call Center or Sales .</li></ul><p></p></section>

We’re Hiring - Call Center Agents ????✨ <br>Location: Crunchyz Burgers Office, Tripoli <br> <br>Requirements: <br> • Proven experience as a Call Center Agent <br> • Residence in Tripoli. <br> • Strong communication skills <br> <br>Job Details: <br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM. <br> • Working Days: 6 days a week (1 day off) <br> <br>How to Apply: <br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com. <br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171

We’re Hiring - Call Center Agents ????✨ <br>Location: Crunchyz Burgers Office, Tripoli <br> <br>Requirements: <br> • Proven experience as a Call Center Agent <br> • Residence in Tripoli. <br> • Strong communication skills <br> <br>Job Details: <br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM. <br> • Working Days: 6 days a week (1 day off) <br> <br>How to Apply: <br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com. <br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171

Call Center Agent – Project <br> <br>We are looking for motivated Call Center Agents to join our team. <br> <br>Requirements: <br> <br>Good communication skills <br>Good command of Arabic; English is a plus <br>Customer-service oriented <br>Ability to work under pressure <br>Basic computer skills <br>Schedule: Monday till Friday from 8 am till 5 pm <br>Previous call center experience is a plus, but not required <br> <br>Apply on : Guitta.AbouZeid@telesupport-int.com

We are looking to hire Call Center/ Sales Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>1-2 + years experience as Call Center or Sales . <br> <br>Basic salary between $800 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8.30 -5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

We are looking to hire Call Center Sales Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>1-2 + years experience as Call Center or Sales . <br> <br>Basic salary between $800 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8.30 -5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring call center agent to take orders by whatsapp for Naccache Antelias Branch.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Send you cv on whatsapp PHONE_NUMBER5 Please include Reference From Grace Antoun</p><p></p></section>

**Job Vacancy: Sales Call Center Agent** <br> <br>We are looking for a motivated and results-driven **Sales Call Center Agent** to join our team. <br> <br>**Requirements:** <br> <br>* Minimum **2 years of experience** in sales, telesales, or call center operations. <br>* Excellent communication and negotiation skills. <br>* Ability to achieve sales targets and KPIs. <br>* Strong customer service orientation. <br>* Good computer skills and proficiency in Microsoft Office. <br>* Fluency in Arabic and good command of English. <br> <br>**Key Responsibilities:** <br> <br>* Contact potential and existing customers by phone. <br>* Promote and sell the company's products and services. <br>* Follow up on leads and customer inquiries. <br>* Maintain accurate records of customer interactions. <br>* Achieve monthly sales targets and contribute to team objectives

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to hire Outreach Call Center Agent for a leading Group based in Antelias.</p><p>It is an indoor, on-site position located in Antelias.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>The ideal candidate should have the following Qualifications:</b></p><ul><li>2+ years of experience in call center, customer service, telesales, or outreach campaigns.</li></ul><p>Key Responsibilities:</p><ul><li>Make outbound calls to prospective and existing customers.</li><li>Introduce company products, services, or campaigns.</li><li>Schedule appointments and follow-up calls.</li><li>Conduct customer satisfaction surveys and collect feedback.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Meet daily, weekly, and monthly outreach targets.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What You'll Be Doing</strong></p><p>As the Call Center Coordinator, you'll play a critical role in ensuring service requests are handled efficiently from the moment a customer calls until the job is completed.</p><p>Your responsibilities will include:</p><ul><li>Answering incoming customer calls professionally and promptly</li><li>Creating and managing service requests within the company system</li><li>Coordinating technician dispatches with the Maintenance Manager</li><li>Liaising and following up with Al Shaya Group and other key stakeholders</li><li>Preparing and sending quotations on a daily basis</li><li>Following up on pending quotations and approvals</li><li>Escalating any quotation approval delays exceeding 48 hours</li><li>Maintaining organized filing, documentation, and scanning systems</li><li>Preparing purchase orders as required</li><li>Supporting the Operations and Maintenance Managers with administrative tasks</li><li>Preparing and submitting daily operational reports</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Previous experience in a call center, customer service, coordination, or administrative role</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>High attention to detail and follow-through</li><li>Proficiency in Microsoft Office and computer systems</li><li>Ability to work effectively under pressure and manage competing priorities</li><li>A proactive mindset with a strong sense of accountability</li></ul><p><strong>Why Join?</strong></p><ul><li>Be part of a dynamic and growing organization</li><li>Work closely with operations and management teams</li><li>Gain valuable exposure to customer service, operations, and maintenance coordination</li><li>Build a long-term career with opportunities for professional development and advancement</li></ul><p><strong>Ready to Apply?</strong></p><p>If you're a highly organized professional who enjoys keeping operations running smoothly and delivering excellent customer service, we'd love to hear from you.</p><p>Apply today and become the driving force behind exceptional service delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a call center, customer service, coordination, or administrative role</p><p>Strong communication and interpersonal skills</p><p>Excellent organizational and multitasking abilities</p><p>High attention to detail and follow-through</p><p>Proficiency in Microsoft Office and computer systems</p><p>Ability to work effectively under pressure and manage competing priorities</p><p>A proactive mindset with a strong sense of accountability</p><p></p></section>

Be the Voice Behind Exceptional Service <br> <br>Our client is a growing and service-driven organization looking for a highly organized and customer-focused Call Center Coordinator to become the central hub between customers, technicians, and internal teams. <br> <br>If you're someone who thrives in a fast-paced environment, enjoys coordinating multiple moving parts, and takes pride in delivering outstanding customer experiences, we'd love to hear from you. <br> <br>What You'll Be Doing <br> <br>As the Call Center Coordinator, you'll play a critical role in ensuring service requests are handled efficiently from the moment a customer calls until the job is completed. <br> <br>Your responsibilities will include: <br> <br>Answering incoming customer calls professionally and promptly <br>Creating and managing service requests within the company system <br>Coordinating technician dispatches with the Maintenance Manager <br>Liaising and following up with Al Shaya Group and other key stakeholders <br>Preparing and sending quotations on a daily basis <br>Following up on pending quotations and approvals <br>Escalating any quotation approval delays exceeding 48 hours <br>Maintaining organized filing, documentation, and scanning systems <br>Preparing purchase orders as required <br>Supporting the Operations and Maintenance Managers with administrative tasks <br>Preparing and submitting daily operational reports <br>What We're Looking For <br> <br>Previous experience in a call center, customer service, coordination, or administrative role <br>Strong communication and interpersonal skills <br>Excellent organizational and multitasking abilities <br>High attention to detail and follow-through <br>Proficiency in Microsoft Office and computer systems <br>Ability to work effectively under pressure and manage competing priorities <br>A proactive mindset with a strong sense of accountability <br>Why Join? <br> <br>Be part of a dynamic and growing organization <br>Work closely with operations and management teams <br>Gain valuable exposure to customer service, operations, and maintenance coordination <br>Build a long-term career with opportunities for professional development and advancement <br>Ready to Apply? <br> <br>If you're a highly organized professional who enjoys keeping operations running smoothly and delivering excellent customer service, we'd love to hear from you. <br> <br>Apply today and become the driving force behind exceptional service delivery

Hiring call center agent to take orders by whatsapp for Naccache Antelias Branch. <br>Send you cv on whatsapp 76177785 “Please include Reference From Grace Antoun

We are looking to hire Outreach Call Center Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>2+ years of experience in call center, customer service, telesales, or outreach campaigns. <br> <br>Key Responsibilities: <br>-Make outbound calls to prospective and existing customers. <br>-Introduce company products, services, or campaigns. <br>-Schedule appointments and follow-up calls. <br>-Conduct customer satisfaction surveys and collect feedback. <br>-Maintain accurate records of customer interactions in the CRM system. <br>-Meet daily, weekly, and monthly outreach targets. <br> <br>Basic salary between $900 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8-5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

Answer incoming customer calls professionally. <br>-Receive and record towing/recovery requests. <br>-Coordinate with drivers and dispatch teams. <br>-Provide customers with accurate service updates. <br>-Handle urgent roadside assistance requests. <br>-Maintain clear and accurate records. <br>Requirements: <br>-Previous call center or customer service experience is preferred. <br>-Excellent communication and problem-solving skills. <br>Ability to stay calm and professional under pressure. <br>-Good knowledge of the local area is a plus. <br>-Ability to work shifts, including weekends and holidays

Previous experience in a call center, restaurant reservations, hospitality, or customer service is preferred. <br>Excellent verbal communication and telephone etiquette. <br> <br>Good computer skills and ability to use reservation, POS, CRM, or ordering systems. <br>Strong attention to detail and accuracy. <br>Ability to multitask and work efficiently under pressure. <br>Customer-oriented, patient, professional, and solution-focused. <br>Ability to work flexible shifts, including evenings, weekends, and public holidays according to operational requirements

We’re Hiring: Call Center and Reservation Agents! <br> <br>Looking for a career in customer support? Join our energetic team in Sin El Fil, Beirut! <br> <br>What You’ll Do: <br>Handle calls professionally <br>Solve customer issues with a smile <br>Work in a fast-paced, supportive environment <br> <br>Requirements: <br> ✅ Fluent in Arabic and English <br> ✅ Strong communication & problem-solving skills <br> ✅ Calm under pressure <br> ✅Dependable and willing to work on a rotational schedule <br> <br>If you’re driven and eager to grow in a supportive workplace, we want to hear from you!

An expanding regional business is looking for high-energy Sales Agents to join our Lebanon office for an onsite outbound role. <br> <br>KEY TASKS: <br>• Place outbound sales calls to prospective customers <br>• Negotiate deal terms and close transactions <br>• Maintain sales records and hit monthly revenue goals <br> <br>REQUIREMENTS: <br>• Prior sales experience in a call center or telesales environment <br>• Strong persuasive ability and target-focused attitude <br> <br>BENEFITS: <br>• Solid Fixed Base Salary guaranteed <br>• Unlimited Commission % on total delivered sales <br>• Official NSSF Enrollment

Key Responsibilities: <br> <br>Handle incoming and outgoing calls professionally. <br>Take and manage customer orders, reservations, and inquiries. <br>Provide excellent customer service and handle complaints efficiently. <br>Coordinate with the kitchen, service team, and delivery drivers to ensure smooth order processing. <br>Promote menu items, offers, and specials through upselling. <br>Maintain accurate customer and order records. <br>Stay updated on menu items, pricing, availability, and promotions. <br>Requirements: <br> <br>Excellent communication and customer service skills. <br>Strong organizational and multitasking abilities. <br>Ability to work under pressure in a fast-paced environment. <br>Professional, positive, and team-oriented attitude. <br>Previous call center or customer service experience is a plus

Job Type: Call Center Operator living in Beirut <br>Location: Lebanon - Beirut <br>Employee Type: Full time employee based in Beirut <br>Shift: AM & PM Shifts <br> <br>Responsibilities & Duties: <br>1. Greets & takes customer orders with appropriate friendly telephone manner <br>2. Provides exceptional customer service <br>3. Receives and reports any customer complaints in a professional manner <br> <br>Qualifications and Skills: <br>• High school diploma or equivalent <br>• Proficient in relevant computer applications <br>• Ability to multi-task, set priorities and manage time effectively <br>• Superior listening, verbal, and written communication skills <br>• Ability to handle stressful situation appropriately <br>• Good Arabic and English typing skills <br>• Good language skills (Arabic, English)