Call Center Jobs in Lebanon

<b>Join our team and sell to customers in the Gulf. <br> <br>BeautyPulse Arabia is hiring a Telesales Agent. <br> <br>Location: Mirna Chalouhi Center, Lebanon. Work from our office. <br></b> <br>Your job: <br> Call customers in the Gulf / GCC market. <br> Explain our offers and answer questions. <br> Follow up with customers and close sales. <br> <br>What you need: <br> Previous telesales or phone sales experience. <br> Good communication and sales skills. <br> Gulf / GCC sales experience is a plus. <br> <br>High commission scheme + performance bonus. <br> <br>Submit your CV through this listing.<p><strong>Desired Candidate Profile</strong></p>Previous telesales or phone sales experience. <br> Good communication and sales skills. <br> Gulf / GCC sales experience is a plus.

<p><b>Join our team and sell to customers in the Gulf. <br> <br>BeautyPulse Arabia is hiring a Telesales Agent. <br> <br>Location: Mirna Chalouhi Center, Lebanon. Work from our office. <br></b> <br>Your job: <br> Call customers in the Gulf / GCC market. <br> Explain our offers and answer questions. <br> Follow up with customers and close sales. <br> <br>What you need: <br> Previous telesales or phone sales experience. <br> Good communication and sales skills. <br> Gulf / GCC sales experience is a plus. <br> <br>High commission scheme + performance bonus. <br> <br>Submit your CV through this listing.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous telesales or phone sales experience. <br> Good communication and sales skills. <br> Gulf / GCC sales experience is a plus.</p>

<p>BeautyPulse Arabia is looking for Telesales Agents.</p><p>BeautyPulse Arabia is hiring a Telesales Agent.</p><p>Location: Mirna Chalouhi Center, Lebanon. Work from our office.</p><h4>Your job:</h4><ul><li>Call customers in the Gulf / GCC market.</li><li>Explain our offers and answer questions.</li><li>Follow up with customers and close sales.</li></ul><h4>What you need:</h4><ul><li>Previous telesales or phone sales experience.</li><li>Good communication and sales skills.</li><li>Gulf / GCC sales experience is a plus.</li></ul><p>High commission scheme + performance bonus.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous telesales or phone sales experience. Good communication and sales skills. Gulf / GCC sales experience is a plus.</p>

<p>Join our team and sell to customers in the Gulf. </p><p>BeautyPulse Arabia is hiring a Telesales Agent. </p><p>Location: Mirna Chalouhi Center, Lebanon. Work from our office. </p><h4>Your job:</h4><ul><li>Call customers in the Gulf / GCC market. </li><li>Explain our offers and answer questions. </li><li>Follow up with customers and close sales. </li></ul><h4>What you need:</h4><ul><li>Previous telesales or phone sales experience. </li><li>Good communication and sales skills. </li><li>Gulf / GCC sales experience is a plus. </li></ul><p>High commission scheme + performance bonus. </p><p><strong>Desired Candidate Profile</strong></p><h4>What you need:</h4><ul><li>Previous telesales or phone sales experience. </li><li>Good communication and sales skills. </li><li>Gulf / GCC sales experience is a plus. </li></ul>

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 8 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

Fitness center in Araya is hiring: <br>-Calisthenics coach <br>-Hyrox floor trainer <br>Contact or Send ur cv via whatsapp 03649474 And Please mention "Grace Antoun" as your reference when applying

‼️ PRIMETALENT IS HIRING ‼️ <br> Package around $1,000 <br> <br>We are hiring a Service Center Technician for a reputable company in Antelias area. <br> <br>Key Responsibilities: <br>• Diagnose and repair electronic & mechanical equipment <br>• Perform routine maintenance, testing & troubleshooting <br>• Maintain service records and spare-parts inventory <br>• Follow safety standards & improve service quality <br>• Provide technical support to customers <br> <br>Key Qualifications: <br>• 3+ years of experience in installation, repair of inverters <br>• Proficiency in using diagnostics tools, technical manuals <br>• Bachelor / Technical degree in Electrical or Electronics <br>• Knowledge of Safety standards <br> <br>We are Offering: <br>• Working Days from Mon – Sat from 8:00 AM till 5:00 PM <br>• Package around $1,000 <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us @ info@primetalentlb.com mentioning Service Center Technician / Antelias in the subject line

Needed for a Copy Center in Dekwaneh a graphic operator to be responsible of the below: <br>1- Designing and preparing Graphic material for customers. <br>2 - Printing and finalizing graphic material for students, companies, and passing by customers. <br>3- To be in charge of selling library items. <br>4- To have good computer skills (Adobe, Illustrator, Photoshop, Word, Excel

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily service center operations, including repair, maintenance, and after-sales support <br>• Lead and manage a team of technicians, ensuring productivity, accuracy, and adherence to company standards <br>• Monitor service requests, assign tasks, and ensure timely completion of work orders <br>• Monitor warranty claims, repair activities, and preventive maintenance schedules <br>• Supervise workshop operations, spare parts usage, and service quality <br>• Coordinate with procurement and warehouse teams for spare parts availability and stock control <br>• Ensure proper documentation of repairs, warranties, and customer service records in ERP systems (Odoo is a plus) <br>• Provide technical support and resolve escalated customer complaints in a professional manner <br>• Enforce safety, quality, and operational procedures in the service center <br>• Track KPIs such as turnaround time, customer satisfaction, and service quality, and prepare performance reports <br>• Maintain inventory of spare parts and tools, coordinating with the warehouse when needed. <br>• Train and develop technicians to improve technical skills and customer handling <br>• Collaborate with sales and management teams to improve service offerings and client experience <br>• Conduct site visits to apply client requests reparation and ensure good operation. <br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br>• Bachelor’s degree or technical diploma in Electronics, Electrical Engineering, or related field <br>• Minimum of 5 years of experience in technical service/repair, with at least 2 years in a supervisory role <br>• Strong leadership and team management abilities <br>• Solid knowledge of repair, maintenance, and service procedures (electronics/IT/solar systems background is a plus) <br>• Experience with ERP systems (Odoo preferred) and Microsoft Office Suite <br>• Excellent organizational, problem-solving, and communication skills <br>• Customer-focused mindset with the ability to manage escalations effectively <br>• Fluency in Arabic and English; French is an advantage

Supervise Agents: Coach, train, and assist agents on live calls/chats; manage shift schedules and attendance. <br>-Handle Escalations: Resolve complex customer issues

age between 20 and 30 <br>full time schedule 9 hours 6 days / week

<p><b>Responsibilities &amp; Duties:</b></p><ul><li>1. Greets &amp; takes customer orders with appropriate friendly telephone manner</li><li>2. Provides exceptional customer service</li><li>3. Receives and reports any customer complaints in a professional manner</li></ul><p>Qualifications and Skills:</p><ul><li>High school diploma or equivalent</li><li>Proficient in relevant computer applications</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Superior listening, verbal, and written communication skills</li><li>Ability to handle stressful situation appropriately</li><li>Good Arabic and English typing skills</li><li>Good language skills (Arabic, English)</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or equivalent <br> Proficient in relevant computer applications <br> Ability to multi-task, set priorities and manage time effectively <br> Superior listening, verbal, and written communication skills <br> Ability to handle stressful situation appropriately<br> Good Arabic and English typing skills <br> Good language skills (Arabic, English)

Qualifications and Skills: <br>• High school diploma or equivalent <br>• Proficient in relevant computer applications <br>• Superior listening, verbal, and written communication skills <br>• Good language skills (Arabic, English)

Qualifications and Skills: <br>• High school diploma or equivalent <br>• Proficient in relevant computer applications <br>• Ability to multi-task, set priorities and manage time effectively <br>• Superior listening, verbal, and written communication skills <br>• Ability to handle stressful situation appropriately <br>• Good Arabic and English typing skills <br>• Good language skills (Arabic, English)

Operate machines, equipment, or production systems according to company procedures. <br> <br> <br> <br>Monitor operations to ensure efficiency and consistent performance. <br> <br> <br> <br>Follow safety rules, regulations, and workplace procedures. <br> <br> <br> <br>Inspect equipment and report any malfunctions or technical issues. <br> <br> <br> <br>Perform routine cleaning and basic maintenance of equipment. <br> <br> <br> <br>Ensure products or services meet required quality standards. <br> <br> <br> <br>Maintain accurate production and operational records. <br> <br> <br> <br>Report operational problems to the supervisor or manager. <br> <br> <br> <br>Coordinate with team members to achieve daily targets. <br> <br> <br> <br>Maintain a clean, organized, and safe working environmen

MAIN DUTIES AND RESPONSIBILITIES: <br>• Diagnose, troubleshoot, and repair electronic and mechanical equipment, including inverters, batteries, and other devices <br>• Perform routine maintenance and testing to ensure optimal performance of products <br>• Provide technical support and guidance to customers, both in-person and remotely <br>• Maintain accurate service records, repair logs, and inventory of spare parts <br>• Ensure compliance with safety regulations and company procedures <br>• Collaborate with procurement and warehouse teams to ensure availability of replacement parts and tools <br>• Assist in training junior technicians and sharing technical knowledge <br>• Communicate effectively with management regarding service progress, issues, and solutions <br>• Support continuous improvement initiatives to enhance service quality and efficiency <br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br>• Technical diploma or degree in Electronics, Electrical Engineering, or a related field <br>• Minimum of 3 years of experience in installation, maintenance, and repair of inverters, lithium batteries, or similar devices <br>• Strong troubleshooting and problem-solving skills <br>• Knowledge of safety standards and procedures in technical repair <br>• Proficiency in using diagnostic tools and technical manuals <br>• Excellent communication and interpersonal skills

Key Accountabilities: <br> Oversee the full order dispatch cycle: receiving, picking, packing, and delivery readiness. <br> Monitor and optimize daily job flows, staff schedules, and task assignments. <br> Improve warehouse layout for better space utilization and safety. <br> Review and redesign Standard Operating Procedures (SOPs) for dispatch, receiving, inventory, and documentation. <br> Coordinate with other departments (Sales, Customer Service, Factory) for smooth workflow alignment. <br> Train, supervise, and mentor warehouse staff on systems, procedures, and safety practices. <br> Promote a culture of discipline, teamwork, and accountability. <br> Ensure timely and accurate preparation of all customer orders. <br> Ensure full implementation of FIFO and inventory protocols in place. <br> Conduct regular performance assessments and identify skill gaps. <br> Implement checks and controls to reduce human error, delays, and misplacements. <br> Oversee accurate data entry and system usage by all staff. <br> Ensure delivery notes, invoices, and dispatch documents are properly generated and archived. <br> Provide regular reports on order fulfillment rates, delays, and inventory discrepancies. <br> Ensure correct and accurate entries on ERP. <br>Skills, Knowledge and Experience required: <br> Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field. <br> Minimum 4–6 years in warehousing/logistics, preferably in retail or FMCG sectors. <br> Proficient in inventory systems, ERP warehouse software, and MS Office. <br> Proven ability to lead teams, implement change, and improve processes. <br> Strong organizational, communication, and time management skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an experienced Senior Resource &amp; Client Delivery Manager to join our Centre of Excellence in Lebanon.<br> About Aspire Software Aspire Software operates and manages wholly owned software companies that provide mission-critical solutions across multiple vertical markets.<br> Through a decentralized operating model and the adoption of industry best practices, Aspire helps its portfolio companies accelerate growth, improve operational performance, and continuously modernize their products and organizations.<br> As part of our continued expansion and AI transformation journey, we are strengthening our Centre of Excellence in Lebanon.<br> We are looking for an experienced resource management leader with a strong background in technology, excellent people skills, and significant experience working with international stakeholders and clients.<br> The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time .<br> The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally.<br> You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies.<br> This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.<br> Core ResponsibilitiesStrategic Resource Planning &amp; Deployment Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives.<br> Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity.<br> Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans.<br> Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks.<br> Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities.<br> Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.<br> International Client &amp; Stakeholder Management Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies.<br> Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders.<br> Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements.<br> Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs.<br> Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation.<br> Negotiate priorities and resource allocation when demand exceeds available capacity.<br> Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.<br> People Management &amp; Talent Development Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities.<br> Match resources with assignments that balance business needs with professional development and career progression.<br> Conduct regular performance and engagement follow-ups with Centre of Excellence resources.<br> Provide coaching, feedback, and support to help employees improve their performance and develop professionally.<br> Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders.<br> Support succession planning and retention of high-performing and high-potential talent.<br> Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.<br> Utilization, Capacity &amp; Performance Management Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs.<br> Analyze resourcing data and translate findings into actionable recommendations for leadership.<br> Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness.<br> Identify resources that are underutilized or overloaded and proactively rebalance workloads.<br> Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements.<br> Use data to support workforce planning and resource investment decisions.<br> Technology &amp; AI Capability Development Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire.<br> Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation.<br> Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities.<br> Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development.<br> Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives.<br> Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.<br> Recruitment &amp; Workforce Planning Partner with leadership and recruitment teams to forecast future talent requirements.<br> Participate in identifying, interviewing, and selecting technology and AI talent.<br> Help define hiring priorities based on projected demand, skills gaps, and strategic business needs.<br> Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.<br> Operational Excellence &amp; Continuous Improvement Continuously improve resource management processes, tools, reporting, and communication practices.<br> Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement.<br> Collaborate with other leaders to share best practices and improve resource management standards across the organization.<br> Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment.<br> Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.<br> What You'll Bring 8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.<br> Strong experience managing or deploying technology professionals across multiple clients, projects, or business units .<br> Significant experience working with international clients and stakeholders , ideally across North America, Europe, the Middle East, or other global markets.<br> Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning .<br> Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.<br> Good understanding of modern software development environments, AI, Generative AI, and automation technologies.<br> Excellent people management, coaching, and relationship-building skills.<br> Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.<br> Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.<br> Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.<br> Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.<br> Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.<br> Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.<br> Comfortable managing ambiguity, multiple priorities, and tight deadlines.<br> Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.<br> Proven ability to drive process improvements and change management initiatives.<br> What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities.<br> Centre of Excellence utilization and productivity remain at healthy levels.<br> Portfolio company leaders view the Centre of Excellence as a trusted technology partner.<br> Resource performance issues and client concerns are identified and resolved quickly.<br> Capacity and hiring requirements are anticipated rather than reacted to.<br> High-performing resources are retained, developed, and given meaningful career opportunities.<br> Technology and AI capabilities continuously evolve with the needs of Aspire's businesses.<br> Leadership has clear visibility into resource capacity, utilization, performance, and future demand.<br></span> </div>

Lida Call, an authorized wholesale reseller for MTC Touch, is looking for an experienced and organized Accountant & Data Entry Officer to join our team. <br> <br>Responsibilities: <br> <br>-Manage daily accounting: sales, cash, receivables and payables <br>-Record all transactions accurately and keep records up to date <br>-Sell prepaid recharge cards and to retail and wholesale customers <br>-Open and activate new SIM card lines, and complete customer registration and documentation <br>-Track and reconcile stock of prepaid cards and SIM cards <br>-Follow up with sub-dealers and retail shops on orders and payments <br>-Prepare daily, weekly and monthly sales and financial reports <br>-Coordinate with MTC Touch on orders, activations and account statements

Noor Kanaan Beauty Zone – City Centre Beirut <br>Noor Kanaan Beauty Zone is looking for an experienced, energetic, and highly organized Female Salon Supervisor to join our team at City Centre Beirut. <br>We are looking for someone who combines strong leadership, excellent customer-service skills, attention to detail, and hands-on operational management. The successful candidate will play a key role in ensuring that the salon operates smoothly every day, that the team delivers a consistently high standard of service, and that every client receives the experience expected from Noor Kanaan Beauty Zone. <br>Key Responsibilities <br>- Supervise the salon's daily operations and ensure smooth coordination between team members. <br>- Lead, organize, and follow up with the salon team throughout the working day. <br>- Ensure that employees respect schedules, attendance, appearance, professional behavior, internal procedures, and service standards. <br>- Monitor the customer journey from arrival and reception through service delivery, payment, rebooking, and departure. <br>- Handle client concerns and complaints professionally and work toward immediate and appropriate solutions. <br>- Ensure a high level of customer service and hospitality at all times. <br>- Support the reception and customer-service team in managing bookings, appointments, cancellations, and client requests. <br>- Monitor appointment flow and coordinate the allocation of clients among available team members. <br>- Encourage rebooking and support initiatives designed to increase customer retention and loyalty. <br>- Follow up on sales performance, service targets, and team productivity. <br>- Monitor the cleanliness, presentation, hygiene, and overall readiness of the salon throughout the day. <br>- Coordinate stock requirements and follow up on products, consumables, and salon supplies. <br>- Support basic HR administration, including attendance, leave requests, staff documentation, onboarding, and employee follow-up. <br>- Assist management in implementing company policies, procedures, promotions, loyalty programs, and customer-service standards. <br>- Prepare regular operational updates and promptly report important client, employee, or operational issues to management. <br>- Support the training and integration of new employees and help maintain a positive, disciplined, and professional working environment