Welcome members and visitors with a friendly, professional, and positive attitude. Manage member check-ins, appointments, and daily front desk operations efficiently. Respond to phone calls, emails, WhatsApp messages, and member inquiries promptly and professionally. Present and promote gym memberships, services, and ongoing promotions. Generate new memberships and contribute to achieving monthly sales targets. Process payments and maintain accurate financial and client records. Update member information and ensure data accuracy within internal systems. Maintain a clean, organized, and welcoming reception area. Build strong relationships with members to enhance satisfaction and retention. Support daily gym operations and contribute to a positive team environment.