Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.

Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.

Develop and implement procedures to improve operational efficiency and service quality.

Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.

Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.

Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.

Ensure compliance with health, safety, hygiene, and environmental regulations.

Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.

Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.

Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.

Desired Candidate Profile

• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 8 10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.
• Experience in a luxury or internationally recognized hotel brand is preferred.
• Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.
• Proven experience in budgeting, cost control, and workforce planning.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and hotel property management systems (PMS).