وظائف M GALLERY

<p>Lead and manage all kitchen operations across restaurants, banquets, room service, and other food production areas. Develop innovative menus that reflect seasonal ingredients, market trends, and guest preferences. Ensure consistent food quality, presentation, and taste in line with luxury hospitality standards. Monitor food costs, inventory, purchasing, and waste to achieve financial targets. Maintain the highest standards of food safety, hygiene, and sanitation in compliance with local regulations. Recruit, train, mentor, and develop the culinary team to enhance performance and career growth. Collaborate with Food &amp; Beverage and other departments to create memorable guest experiences. Plan and execute special events, promotions, and seasonal culinary offerings. Ensure efficient kitchen operations through effective scheduling, productivity, and resource management. Foster a positive, collaborative, and safety-focused working environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field.</li><li>Minimum of 8 10 years of culinary experience, including 3 5 years in an Executive Chef or Executive Sous Chef role within a luxury hotel or upscale restaurant.</li><li>Strong knowledge of international cuisines, menu development, and banquet operations.</li><li>Proven experience in food cost control, budgeting, and kitchen management.</li><li>Thorough understanding of HACCP, food safety, and sanitation standards.</li><li>Excellent leadership, communication, and team development skills.</li><li>Ability to perform effectively in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>

<p>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support. Ensure the availability, security, and performance of all IT systems to support seamless hotel operations. Develop and implement IT strategies, policies, and procedures aligned with business objectives. Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning. Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms. Plan, manage, and monitor the IT budget, technology investments, and vendor contracts. Lead IT projects, system upgrades, and new technology implementations. Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience. Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy. Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of 6 10 years of progressive IT experience, including 2 5 years in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>Supervise the daily activities of the Engineering team and ensure efficient completion of maintenance tasks. Monitor the operation, maintenance, and repair of hotel equipment, systems, and facilities. Respond promptly to maintenance requests and ensure minimal disruption to hotel operations. Conduct regular inspections to identify and resolve maintenance issues proactively. Support preventive maintenance programs to maximize equipment reliability and performance. Ensure compliance with health, safety, and engineering standards and regulations. Maintain accurate maintenance records and coordinate with contractors and suppliers when required. Coach and develop team members while promoting a culture of safety, teamwork, and service excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Mechanical, Electrical, Civil Engineering, or a related technical field. Minimum 3 5 years of engineering or maintenance experience, including supervisory experience in a hotel or hospitality environment. Strong knowledge of building systems, including HVAC, electrical, plumbing, and mechanical equipment. Excellent troubleshooting, organizational, and leadership skills. Ability to work effectively in a fast-paced, multicultural environment. Previous experience with an international hotel brand is an advantage.</p>

<p>Supervise the daily operations of the Housekeeping team to ensure guest rooms and public areas meet the highest cleanliness and quality standards. Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with hotel standards. Assign daily tasks, monitor productivity, and support team members to achieve operational goals. Ensure guest requests and maintenance issues are addressed promptly and efficiently. Monitor housekeeping supplies, linen, and equipment to maintain efficient operations. Train, coach, and motivate team members while promoting a culture of teamwork and service excellence. Ensure compliance with health, safety, hygiene, and environmental standards. Collaborate with Front Office, Engineering, Laundry, and other departments to deliver a seamless guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or a related field is preferred. Minimum 2 4 years of housekeeping experience, including supervisory experience in a hotel environment. Strong knowledge of housekeeping operations, cleaning procedures, and quality standards. Excellent leadership, communication, and organizational skills. Ability to work in a fast-paced, multicultural environment with a strong focus on guest satisfaction. Previous experience with an international hotel brand is an advantage.</p>

<p>Lead the hotel's safety and security operations, ensuring the protection of guests, Heartists, visitors, and hotel assets. Develop and implement security, emergency response, and crisis management procedures. Ensure compliance with health, safety, fire, and security regulations. Manage risk assessments, incident investigations, and business continuity planning. Collaborate with hotel departments and local authorities to maintain a secure operating environment. Lead, coach, and develop a high-performing Safety &amp; Security team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Security Management, Hospitality Management, or a related field.</li><li>Minimum 8 years of progressive experience in safety and security, including 3 years in a leadership role within a luxury hotel or hospitality environment.</li><li>Strong knowledge of security operations, fire life safety, emergency preparedness, and risk management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to perform effectively in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>Manage the daily operations of the assigned restaurant, bar, lounge, or other food and beverage outlet. Deliver exceptional guest service and ensure memorable dining experiences. Lead, coach, and motivate the outlet team to achieve high performance and service excellence. Monitor service quality, cleanliness, and presentation in line with luxury hospitality standards. Manage staffing, scheduling, inventory, and operating costs to maximize efficiency and profitability. Ensure compliance with food safety, hygiene, health, and safety regulations. Collaborate with the culinary and other hotel teams to deliver seamless operations and achieve business goals. Handle guest feedback professionally and implement continuous service improvements.</p><p><strong>Desired Candidate Profile</strong></p>Diploma or Degree in Hospitality Management, Hotel Management, or a related field. Minimum 5 8 years of food and beverage experience, including supervisory or management experience in a hotel or upscale restaurant. Strong leadership, communication, and organizational skills. Excellent knowledge of restaurant operations, guest service, and food and beverage standards. Commercial awareness with experience in cost control and team management. Ability to work in a fast-paced, multicultural environment. Previous experience with an international hotel brand is an advantage.

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul>

<p>Lead and manage all engineering and maintenance operations of the hotel. Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment. Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems. Maintain compliance with local regulations, health, safety, environmental, and quality standards. Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives. Monitor utility consumption and implement energy conservation and sustainability initiatives. Prepare and manage the departmental budget, forecasts, and maintenance expenses. Build and maintain effective relationships with contractors, suppliers, and regulatory authorities. Ensure timely resolution of maintenance requests to support smooth hotel operations. Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field). Professional engineering certification or membership is an advantage. Minimum 8 10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements. Excellent leadership, project management, analytical, and problem-solving skills. Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</p>

<p>Lead and manage all hotel finance and accounting operations. Prepare and oversee budgets, forecasts, and financial reports. Ensure compliance with Accor policies, accounting standards, and statutory requirements. Monitor cash flow, internal controls, and financial risks. Provide strategic financial analysis and recommendations to support business decisions. Manage month-end and year-end closing processes. Oversee Accounts Payable, Accounts Receivable, Income Audit, Cost Control, Payroll, General Ledger, and Treasury functions. Partner with department heads to maximize profitability and operational efficiency. Lead, develop, and mentor the Finance team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional qualification (CPA, ACCA, CMA, CA, or equivalent) is preferred.</li><li>Minimum 8 10 years of progressive finance experience in the hospitality industry, including at least 2 years in a senior finance leadership role.</li><li>Previous experience with Accor or an international hotel brand is an advantage.</li><li>Strong knowledge of hotel financial operations, budgeting, forecasting, internal controls, and financial reporting.</li><li>Excellent leadership, analytical, communication, and problem-solving skills.</li><li>Proficiency in hotel financial systems and Microsoft Excel.</li></ul>

<p>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</p><p>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</p><p>Develop and implement procedures to improve operational efficiency and service quality.</p><p>Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.</p><p>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</p><p>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</p><p>Ensure compliance with health, safety, hygiene, and environmental regulations.</p><p>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</p><p>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</p><p>Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li><li>Proven experience in budgeting, cost control, and workforce planning.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul>