Wooden Bakery is looking for an experienced and results-driven Area Manager to oversee multiple branches and ensure strong operational, financial, and customer service performance.
Key Responsibilities:
- Supervise and support Branch Managers across assigned locations.
- Monitor branch sales performance and develop action plans to achieve targets.
- Ensure compliance with Quality, Service & Cleanliness (QSC) standards and company SOPs.
- Monitor branch P&L, food cost, waste, inventory, and operational expenses.
- Conduct regular store visits, spot checks, and operational audits.
- Identify inventory discrepancies and ensure corrective actions are implemented.
- Develop and execute Local Store Marketing (LSM) initiatives in coordination with the Marketing Department.
- Monitor customer satisfaction and ensure a consistently high level of service.
- Coach, motivate, and evaluate Branch Managers and support their teams' development.
- Act as the main link between Head Office and assigned branches.
Desired Candidate Profile
Bachelor s degree in Business Administration or a related field.
Minimum 5 years of experience in Retail or Hospitality, including at least 2 years in a similar multi-branch management role.
Strong leadership, coaching, analytical, and problem-solving skills.
Good knowledge of sales analysis, P&L management, inventory control, and retail operations.
Excellent communication and interpersonal skills.
Fluent in Arabic and English; French is an asset.