Job Vacancy – Indoor Sales Representative
Location: Kaslik – Lebanon
Working Hours: Monday to Friday 9:00 am – 5:00 pm – Saturdays Half Day

We are looking for an organized and motivated female candidate to join our team as Indoor Sales Representative to serve as the primary point of contact for clients seeking shipping, freight forwarding, product sourcing solutions…

Key Responsibilities
• Prepare and issue accurate shipping and freight quotes for air, sea, and land transport based on company margin targets.
• Collaborate with the internal sourcing and operations teams to gather product costs, factory pricing, and logistics tariffs.
• Negotiate pricing, terms of sale, and freight rates with customers and carrier partners.
• Conduct outbound cold calls, follow up on warm leads, and respond to inbound inquiries promptly.
• Identify new business opportunities by researching market trends, competitor tariffs, and prospective accounts.
• Act as the bridge between clients, the warehouse/operations team, and overseas sourcing agents.
• Track cargo readiness, follow up on active bookings, and assist with documentation or factory inspection requests.
• Resolve customer complaints, shipping delays, or billing inquiries in a timely manner.
• Log all sales activities, phone calls, emails, and pipeline updates accurately in the company CRM platform.
• Prepare periodic sales forecasts, performance logs, and competitor intelligence reports for management.
Qualifications & Requirements
• Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
• Experience: 1 to 3 years of proven inside sales or customer-facing experience within freight forwarding, logistics, or international trade.
• Technical Skills: Proficiency in Microsoft Excel, CRM software, and communication apps.
• Soft Skills: Strong verbal and written communication, active listening, and resilience under pressure