We are hiring a Customer Service Manager to lead our customer support team and ensure an excellent customer experience across all service channels.
Desired Candidate Profile
- Bachelor s degree in Business, Management, Marketing, or related field
- 5+ years of Customer Service experience, including 2+ years in management
- FinTech, Banking, Digital Payments, or Financial Services experience preferred
- Strong leadership, communication & problem-solving skills
- CRM & Microsoft Office proficiency
- Fluent in Arabic & English