Job Description

What we are looking for

NRC Lebanon is looking for a Support Manager who will be tasked with coordination and managing the support functions at Area Office level. They will work alongside the Area Manager on these functions while providing quality and efficient support for programmes implementation, and coordinate with the Country Office support functions as necessary on strategies, policies and procedures, and approved practices. The role holder will also provide direct support and capacity building to the support staff and other programme staff on relevant matters and proper implementation of all related policies and procedures.

• **Please note for this role, applicants must be current internal NRC staff and legally eligible to work in Lebanon. We are unable to provide work permits or visa sponsorships for this position. **
  
  

What You Will Do

The role will have the following specific responsibilities:

• Lead operational support to be aligned with programmes plans at area level through proper planning.
• Ensure cost-efficient and cost-effective approaches at the area office level by assessing and monitoring the costs and resource allocation.
• Establish a proactive atmosphere in the support department by leading different initiatives related to human resources, finance, logistics, and other departments to ensure efficiency of implementation and effectiveness of staff performance.
• Support the budget management capacity at area level and ensure a collaborative approach in budget management.
• Provide proper guidance on implementing procedures and monitoring tools for corruption mapping and mitigation practices in all related support functions.
• Carry spot checks, field visits, and in-depth reviews to monitor and ensure compliance and adherence to all related policies and procedures.
• Develop a standard filing and referencing system at the area level to ensure that complete documentation exists for all transactions.
• Participate in the investigation of allegations of suspected fraud or misconduct and produce required reports as requested.
• Provide support and guidance for audits related to all support functions of direct responsibility.
• Assist in any other related tasks as requested by the Line Manager’.
  
  

Please download the detailed job description to learn more about the position.

What You Will Bring

• Minimum 5 years of experience in a relevant management position preferably within a humanitarian/recovery context.
• Experience working in complex and volatile contexts.
• Fluency in English and Arabic, both written and spoken.
• Experience in implementation of humanitarian projects/programmes.
• Solid knowledge of financial management, logistics and procurement, and human resources.
• Allocation of budgets, resources management, and leading cost-efficiency strategies in support functions.
  
  

What we offer:

• Note: applicants must be current NRC staff and legally eligible to work in Lebanon. We are unable to provide work permits or visa sponsorships for this position.
• Duty station: South and Beirut Mount Lebanon
• Contract: 12 months. Renewal based on funding and performance.
• Travel: 20% to areas of operation.
• Salary/benefits: Grade 8 on NRC’s Lebanon national salary scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
  
  

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.
• When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• If you have any questions about this role, please email [Click to show email] with the job title as the subject line.
  
  

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.
  
  

Learn more about NRC's operations in Lebanon here.

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH