Description
Deliver outstanding service by greeting and servicing all visitors with the right behavior (attitude, outfit, and make-up look in line with the brand’s standards).
Deliver business goals that are defined with the Store Manager (Customer Experience, Sales, and KPIs).
Satisfy customer’s needs with cross-selling products.
Update management with any issues that need to be solved to deliver customer experience and results (trends, stock, tidiness).
Guarantee the brand’s standards as defined in Store Book and as explained by the Store Manager.
Contribute to maintaining qualitative standards in terms of image (layout, merchandising, and proper housekeeping of the store) and quality standards of the brand’s customer care.
Guarantee the constant updating on market trends.
Qualifications
- High school diploma or bachelor’s degree
- 1 - 2 years of experience in retail
- Knowledge of beauty products especially particular lines of cosmetics
- Analytical thinking: level 2
- Change and adaptability: level 2
- Communication skills: level 2
- Cultural awareness: level 1
- Customer focus: level 2
- Driving and achieving results: level 2
- Self confidence: level 2