About us

Founded in 1937, Royer’s Flowers & Gifts has blossomed into a floral industry leader with 19 retail locations and two distribution hubs across two states. Still family-owned and operated, our team of over 300 dedicated flower professionals brings comfort, joy, and beauty into people’s lives every day. We’re growing — and we’re looking for passionate, goal-oriented individuals to grow with us.

Position overview

We are seeking a Flower and Merchandise Production Manager to join our leadership team. This individual will learn to oversee our Central Design division, with a focus on contributing to the continued growth and success of our company. The ideal candidate is a hands-on leader who thrives in a dynamic environment, values collaboration, and brings strong technical expertise to the table.

Job qualifications

• Able to design according to defined specifications.
• Three years related experience or education.
• Good mathematical and critical thinking skills are required.
• Must have an excellent understanding of Excel and other MS Office products.
• Valid driver's license.
• Ability to use personal transportation.
• Able to handle confidential materials and detailed reports.
• Able to make decisions and communicate those decisions effectively.
• Able to organize and supervise department activities while effectively motivating employees.
• Able to organize and supervise personnel of varied skill levels to effectively reach production goals.
• Able to coordinate departmental operations with other departments.

Responsibilities

• Oversee daily and holiday operations of the department, including:
  • Supervision of holiday and non-holiday production teams, including working on teams to reach production goals.
  • Staff, organize, and train as needs arise.
  • Supervise, instruct, and work in department daily.
  • Oversee the ordering, stocking, inventory, and efficient use of standard production materials such as containers, design supplies, flowers, and greens.
  • Ensure product needed by retail locations is coordinated and filled according to departmental guidelines and deadlines.
  • Supervise and assist personnel assigned to fill orders placed by retail stores.
  • Ensure inventory numbers are updated and accurate.
  • Handle complaints or comments from store or department managers.
  • Supervise and motivate production teams to reach defined production goals.
  • Ensure fresh product received adequately reflects requisitions and is of good quality.
  • Determine correct product mix according to arrangement worksheet and product availability.
  • Identify problems with production plans or approaches.
  • Quality control for materials produced by team and department.
  • Oversee housekeeping needs; department and storage areas should be neat and organized at all times.
  • Supervise printing of price and identifying tags.
  • Monitor and assist in setting production goals and meeting quality standards.
  • Manage personnel matters such as scheduling, absenteeism, vacation, paperwork completion, employee appraisals, etc.
  • Assist in planning and production of silk arrangements.
  • Oversee correct unpacking, pricing, and allocation of giftware products.
• Assist to develop and update training information for Central Design operations, and provide individual training to employees in the areas of:
  • Production management.
  • Printing price tickets.
  • Invoicing Central Design produced materials.
  • Basic floral design.
• Oversee Direct Ship division to include:
  • Production and packaging of daily outgoing orders.
  • Ordering inventory and product as needed.
• Assist with physical inventory function – tabulate and consolidate final inventory amounts.
• Help provide monthly reports concerning inventory levels and production amounts to administration.
• Provide information, verbal presentation, and related reports at monthly manager’s meetings as requested.
• Assist with the department’s safety committee and monitor employee compliance with safety standards.
• Travel to retail locations to work in sales, design, or processing immediately prior to major floral holidays when needed.
• Other duties as assigned.

Schedule

40 hours per week, with more hours during floral holidays and as needed. Total hours may reach 50-70 hours per week during holiday production times.

What we offer

• Paid vacations, holidays, and personal day.
• Company-paid long-term disability, life, and AD&D insurance.
• 401(k) retirement plan with profit sharing.
• Optional health, dental, additional life, and coverage.
• A positive, people-centered culture in a family-owned business.
• The opportunity to be part of a team that makes a difference in people’s lives.