Full Time
Lebanon -
Lebanon , Mount Lebanon
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Lebanon

Job Details

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Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Training & development

Position overview

We are seeking an experienced and highly capable multi-location foodservice operations manager to oversee and execute daily operations across a growing, high-volume foodservice program. This is a senior-level, hands-on leadership role responsible for managing multiple service locations, teams, and production systems.

This position supports a large client site serving approximately 1,500+ guests daily, with food prepared at a centralized commissary and distributed to multiple service points, with continued expansion into on-site container kitchens.

The ideal candidate is a strong operational leader with experience in high-volume foodservice, team management across multiple locations, and full ownership of food programs from staffing and logistics to recipe development and cost control.

Key responsibilities

Operations & multi-location management
  • Oversee daily foodservice operations across multiple locations and service points
  • Manage and coordinate service for breakfast, convenience, and lunch periods
  • Ensure smooth execution of food transport, setup, and service from commissary to sites
  • Maintain high standards of food quality, presentation, and service efficiency
  • Manage and maintain 2 kitchen operations and 4 company vehicles
  • Adapt operations as the program scales, including expansion into container kitchens
Staff leadership & workforce management
  • Hire, train, and lead a team of 15 to 35 employees across multiple locations
  • Create and manage schedules to ensure proper staffing coverage at all sites
  • Provide ongoing coaching, performance management, and team development
  • Maintain accountability and uphold operational standards across all team members
Food program management
  • Develop, design, and execute recipes for high-volume production
  • Maintain deep understanding of:
    • Food costing
    • Menu planning
    • Product utilization
  • Oversee food ordering, inventory control, and vendor coordination
  • Ensure consistency and quality across all menu offerings
Food safety & compliance
  • Ensure full compliance with food safety, sanitation, and health regulations
  • Monitor food handling, holding temperatures, and transportation standards
  • Maintain clean, safe, and organized kitchen and service environments
Logistics & inventory
  • Coordinate food receiving and distribution from commissary operations
  • Monitor inventory levels and proactively manage ordering needs
  • Control food cost and minimize waste through efficient systems
Communication & client relations
  • Act as a key point of communication between:
    • Senior management
    • Clients
    • Team members
  • Ensure strong, professional relationships and clear communication across all stakeholders
Growth & program development
  • Support operational scaling and process improvement
  • Assist in building systems for increased service volume and additional locations
  • Contribute to long-term program development and efficiency

Work schedule & requirements

50 hours per week total
45 hours on-site/in-field operations
5 hours administrative/office work
Must be available to support early morning and daytime service operations

Service schedule

Monday to Friday
Breakfast: 6:00 AM – 8:00 AM
Convenience: 8:00 AM – 10:00 AM
Lunch: 10:00 AM – 2:00 PM

Saturday
Lunch: 10:00 AM – 2:00 PM

Physical requirements

  • Ability to lift and carry up to 65 lbs
  • Ability to stand, walk, and work in active kitchen/service environments for extended periods

Qualifications

Required
  • 3+ years of foodservice management experience
  • Experience managing multi-location or high-volume operations
  • Proven ability to lead and schedule large teams (15 to 35 employees)
  • Strong knowledge of:
    • Food costing
    • Ordering systems
    • Recipe development and execution
  • Excellent communication and leadership skills
  • Experience in commissary or contract dining operations
  • ServSafe certification (or equivalent)
  • Experience supporting 1,000+ meals per day operations

Core competencies

  • High-level operational leadership
  • Multi-location coordination
  • Strong organizational and scheduling skills
  • Problem-solving in fast-paced environments
  • Team development and accountability
  • Cost control and efficiency management

Compensation & benefits

Compensation is competitive and based on experience.

Benefits may include:

  • Health benefits
  • Paid time off
  • 401(k) with company match
  • Employee discounts
  • Paid training
  • Growth opportunities as the program expands

Work location

In-person, multi-site operations.

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