Job Description

Roles & Responsibilities

Job Responsibilities :

• Business Process and System Manager SAP B1
• Design and continuously improve business processes related to SAP B1, working across departments
• Develop and communicate the vision and roadmap for SAP B1
• Proactively take part in the company overall strategy for developing and integrating IT systems
• Coordinate system enhancements with external suppliers
• Project manager for ERP projects and ERP implementation
• Coordinate integrations with SAP B1

IT Technical Support and Services

• Manage user accounts, permissions , email systems and file servers
• Install, configure and upgrade networks (Switches, Routers, Access Point, NVR, etc...)
• Optimize Cisco call manager, company phone gateway, lines, and IP telephony solutions
• Install and repair computers, phones, printers, copiers
• Manage the Office 365 portal and its applications and services
• Help users be more productive and secure using Microsoft products (SharePoint,OneDrive,Teams etc...)
• Assist and support end users in the use of computer technologies
• Implement and manage different server roles and follow up server hardware maintenance
• Ensure network security and data integrity
• Implement and manage data backup procedures to ensure data integrity and availability

Desired Candidate Profile

Bachelor's degree in Computer Science, Information Technology, or related field with a minimum of 3 years experience in related field

SAP experience will be a plus (not obligatory)

Ability to handle complex technical tasks independently

Ability to diagnose and resolve technical issues efficiently