Job Description
Roles & Responsibilities
We are currently looking for a Spanish-speaking Technical Support Specialist to join our team. This role is ideal for detail-oriented and tech-savvy individuals who enjoy solving problems and supporting customers in a fast-paced, international environment.
Key Responsibilities
- Provide technical support to customers in Spanish via email and chat
- Diagnose and resolve issues related to products and services
- Escalate complex cases to higher support levels when needed
- Maintain and update documentation and knowledge base
Requirements & Qualifications
- Spanish intermediate level (writing/texting required)
- Strong communication and multitasking skills
- Good PC skills ( MS Office )
- Additional languages or experience are a plus
Desired Candidate Profile
- Spanish intermediate level (writing/texting required)
- Strong communication and multitasking skills
- Good PC skills ( MS Office )
- Additional languages or experience are a plus