CS Cart Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide end-user IT support by installing, maintaining, and troubleshooting hardware, software, networks, and IT systems to ensure reliable business operations and high-quality technical support across the organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p><p>MCSE and CCNA certifications are preferred.</p><p>Minimum 2 years of experience in IT support or infrastructure.</p><p>Strong knowledge of Microsoft 365, Active Directory, Windows Server, VMware ESXi, TCP/IP networking, and Fortinet solutions.</p><p>Experience supporting desktops, laptops, printers, IP telephony, backup systems, and end-user devices.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer, maintain, and monitor Windows and/or Linux servers. Install, configure, and support desktops, laptops, printers, and other IT equipment. Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. Perform routine system maintenance, updates, patches, and software deployments. Maintain backup and disaster recovery systems to ensure business continuity. Monitor system performance and proactively resolve infrastructure issues. Troubleshoot hardware, software, network, and connectivity problems. Provide first and second-level technical support to end users. Implement and maintain endpoint security solutions, antivirus software, and security policies. Assist in managing virtualization platforms such as VMware or Hyper-V. Maintain IT asset inventory and software license records.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. 3 4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support</p><p></p></section>

Administer, maintain, and monitor Windows and/or Linux servers. <br>Install, configure, and support desktops, laptops, printers, and other IT equipment. <br>Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. <br>Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. <br>Perform routine system maintenance, updates, patches, and software deployments. <br>Maintain backup and disaster recovery systems to ensure business continuity. <br>Monitor system performance and proactively resolve infrastructure issues. <br>Troubleshoot hardware, software, network, and connectivity problems. <br>Provide first and second-level technical support to end users. <br>Implement and maintain endpoint security solutions, antivirus software, and security policies. <br>Assist in managing virtualization platforms such as VMware or Hyper-V. <br>Maintain IT asset inventory and software license records. <br> <br>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. <br>3–4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

JOB DUTIES: <br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br> <br>EDUCATION & SKILLS: <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.</li><li>Install, update, and support operating systems and business software.</li><li>Provide technical support to employees and resolve hardware and software issues promptly.</li><li>Manage user accounts, email systems, and access permissions.</li><li>Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.</li><li>Perform regular system updates, backups, and basic cybersecurity maintenance.</li><li>Coordinate with external IT vendors and service providers when required.</li><li>Maintain an inventory of IT assets and software licenses.</li><li>Recommend and implement improvements to enhance system performance and security.</li><li>Prepare basic IT documentation and user guides.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>3-5 years of relevant IT support experience.</li><li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.</li><li>Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize multiple tasks.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with virtualization, cloud services, or ERP/business applications.</li><li>Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage.</li></ul><p></p></section>

<p>Spanish-Speaking Technical Support Job Overview</p><p><strong>A reputable IT Company </strong>is looking for a <strong>Spanish-Speaking Technical Support Representative</strong> to join our team.&nbsp;</p><p>This is a <strong>full-time, office-based position</strong> focused on providing professional technical support to clients through email.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support to Spanish-speaking clients through <strong>email</strong>.</li><li>Respond to client inquiries using provided scripts, guidelines, and procedures.</li><li>Identify and troubleshoot technical issues and provide appropriate solutions.</li><li>Ensure clear, professional, and accurate communication with clients.</li><li>Escalate complex or unresolved issues to the relevant team when necessary.</li><li>Follow internal procedures and project guidelines.</li><li>Maintain confidentiality regarding company, project, client, and internal information.</li><li>Complete assigned tasks and responsibilities within the required timeframes.</li><li>Maintain a professional and responsible attitude throughout working hours.</li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><strong>Fluent Spanish</strong>, both written and spoken.</li><li>Strong communication and customer service skills.</li><li>Good computer skills and basic technical troubleshooting abilities.</li><li>Comfortable working with email and computer-based systems.</li><li>Ability to understand and follow scripts, procedures, and instructions.</li><li>Strong attention to detail.</li><li>Ability to remain calm and professional when handling customer issues.</li><li>Good teamwork and communication skills.</li><li>Previous experience in <strong>technical support, customer service or email support is an advantage.</strong></li><li>Candidates should be comfortable working in an <strong>office-based environment</strong> and following a fixed shift schedule.</li></ul><p>Working Schedule</p><p>The position follows a <strong>12-hour rotating shift schedule</strong>:</p><ul><li>2 days – AM shift</li><li>2 days – Off</li><li>2 days – PM shift</li><li>2 days – Off</li></ul><p><strong>Usual working hours:</strong> 9:00 AM – 9:00 PM</p><p>Employees receive a <strong>1-hour break per shift</strong>, divided throughout the working hours.</p><p>Career Growth</p><p>Possible career progression includes moving from a Support position toward roles such as <strong>Senior Support or Team Leader</strong>.</p><p>Employees are also expected to:</p><ul><li>Respect working hours and schedules.</li><li>Be punctual and reliable.</li><li>Follow company policies and procedures.</li><li>Take proper care of company equipment and office facilities.</li><li>Respect colleagues, supervisors, and team leaders.</li><li>Maintain professional conduct at all times.</li></ul><p>Hiring Process</p><p>The recruitment process includes:</p><ol><li>First interview with the <strong>HR Department</strong></li><li>Second interview with the <strong>Project Manager</strong></li><li>Training period</li><li>Probation period</li><li>Official onboarding upon successful completion</li></ol><p><strong>Probation period: 3 months.</strong></p><p>&nbsp;</p><p><strong>Position Details</strong></p><p><strong>Position:</strong> Spanish-Speaking Technical Support<br><strong>Employment Type:</strong> Full-time<br><strong>Work Model:</strong> Office-based<br><strong>Language:</strong> Spanish<br><strong>Age Range:</strong> 24–28 years old<br><strong>Location:</strong> Office-based position</p>

We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations. <br> <br>Key Responsibilities <br>- Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment. <br>- Install, update, and support operating systems and business software. <br>- Provide technical support to employees and resolve hardware and software issues promptly. <br>- Manage user accounts, email systems, and access permissions. <br>- Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources. <br>- Perform regular system updates, backups, and basic cybersecurity maintenance. <br>- Coordinate with external IT vendors and service providers when required. <br>- Maintain an inventory of IT assets and software licenses. <br>- Recommend and implement improvements to enhance system performance and security. <br>- Prepare basic IT documentation and user guides. <br> <br>Qualifications <br>- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. <br>- 3-5 years of relevant IT support experience. <br>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware. <br>- Experience with printers, backup solutions, antivirus software, and basic network troubleshooting. <br>- Excellent problem-solving and communication skills. <br>- Ability to work independently and prioritize multiple tasks. <br> <br>Preferred Qualifications <br>- Experience with virtualization, cloud services, or ERP/business applications. <br>- Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage

JOB DUTIES: <br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br> <br>EDUCATION & SKILLS: <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

We are Looking to hire fresh engineering (CE, CCE, EE, CS, SE) and IT graduates with dual nationality. <br> <br>Position is based at our offices in Beirut, Lebanon. <br> <br>Job requirements: <br>• Bachelor’s degree in Computer Engineering, CCE, Electrical Engineering, Computer Science, Software Engineering, Information Technology, or related field. <br>• Dual nationality – holds a foreign passport <br>• Ability to travel up to client sites in the Gulf region <br>• Critical thinking and problem-solving attitude <br>• Responsible, hard worker, committed <br>• Willing to learn and able to follow instructions <br>• Good coordination skills <br> <br>Benefits and Rewards: <br>We focus not just on recruiting individuals that are performance oriented but also on developing them. <br>Personal impact, mentoring, and teamwork are just a few of the benefits of building a career with us. <br>Email CVs to careers@emisoftech.com

IT Support Engineer <br>Experience: 2 years <br> <br>Role Summary <br>We’re looking for an IT professional to manage network infrastructure, telephone systems, and end-user support across our organization. <br> <br>Key Responsibilities <br>• Configure and maintain LAN/WAN infrastructure, including VLAN segmentation and routing. <br>• Manage Sophos firewall policies, rules, and site-to-site VPN configurations. <br>• Administer Grandstream UCM IP-PBX systems (extensions, trunks, call routing, troubleshooting). <br>• Provide end-user technical support (hardware, software, network connectivity). <br>• Manage Microsoft 365 tenant administration (user provisioning, licensing, security policies). <br>• Manage Exchange Online (mailboxes, distribution groups, mail flow rules, troubleshooting). <br>• Monitor network performance and resolve connectivity issues. <br>• Maintain documentation for network topology and configurations. <br>• Coordinate with vendors for hardware/software procurement and support. <br> <br>Required Skills <br>• Strong knowledge of VLAN configuration and network segmentation. <br>• Hands-on experience with Sophos firewalls (or similar UTM platforms). <br>• WAN/LAN troubleshooting and configuration. <br>• Experience with Grandstream UCM or similar VoIP/PBX systems. <br>• Microsoft 365 administration (Exchange Online, Azure AD/Entra ID). <br>• End-user technical support experience. <br>• Strong troubleshooting and problem-solving skills. <br> <br>Qualifications <br>• Bachelor’s degree in IT, Computer Science, or a related field. <br>• Relevant certifications (CompTIA NetworK+, Microsoft 365 Certified, Sophos certification) are a plus

We're Hiring: IT Technician <br> <br>Location: Beirut, Badaro - Lebanon <br>Company: Titan Technologies SAL <br>Employment Type: Full-time (Mon to Fri 8:30 to 6:00) <br> <br>Titan Technologies SAL is looking for a motivated and technically skilled IT Technician to join our team. The successful candidate will be responsible for diagnosing hardware issues, handling warranty claims and RMA processes, and providing technical support to customers and internal teams. <br> <br>Key Responsibilities: <br>• Diagnose, troubleshoot, and repair IT hardware and related equipment. <br>• Handle RMA (Return Merchandise Authorization) requests from initiation to closure. <br>• Coordinate product returns, replacements, repairs, and warranty claims with vendors and suppliers. <br>• Perform technical inspections and testing of returned products. <br>• Document technical findings and maintain accurate service records. <br>• Follow up with customers regarding repair status, warranty claims, and technical issues. <br>• Install, configure, and maintain computer hardware, peripherals, and networking equipment. <br>• Provide technical support and assistance to customers and internal users. <br>• Maintain inventory records for spare parts, returned items, and repaired products. <br>• Ensure compliance with company service standards and procedures. <br> <br>Requirements: <br>• Previous experience in IT technical support, hardware maintenance, or RMA handling. <br>• Good knowledge of computer hardware, networking, and operating systems. <br>• Ability to diagnose and troubleshoot technical issues efficiently. <br>• Strong communication and customer service skills. <br>• Good organizational and documentation skills. <br>• Ability to work under pressure and manage multiple tasks simultaneously. <br>• Proficiency in Microsoft Office applications. <br>• Good command of English. <br> <br>Preferred Qualifications: <br>• Experience in an IT company, service center, or electronics industry. <br>• Knowledge of warranty procedures and vendor RMA processes. <br>• Certifications such as CompTIA A+, NetworK+, Microsoft, or equivalent are a plus. <br>• Experience with ticketing and service management systems. <br> <br>What We Offer: <br>• Professional and dynamic work environment. <br>• Opportunities for training and career development. <br>• Exposure to leading IT products and technologies. <br>• Competitive salary package based on qualifications and experience. <br> <br>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply. <br> <br>Interested candidates are invited to send their CV to hr@961it.com with the subject line "IT Technician”

Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•

We are looking for an experienced and skilled Computer Technician to join our team in Zalka. You will be responsible for installing, maintaining, and troubleshooting hardware and software systems to ensure smooth daily operations.Key Responsibilities:Set up and configure computer hardware, software, and networks.Diagnose and resolve technical issues quickly.Perform regular maintenance and system updates.Provide technical support to team members or clients.Repair or replace malfunctioning computer components

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced and skilled Computer Technician to join our team in Zalka. You will be responsible for installing, maintaining, and troubleshooting hardware and software systems to ensure smooth daily operations.Key Responsibilities:Set up and configure computer hardware, software, and networks.Diagnose and resolve technical issues quickly.Perform regular maintenance and system updates.Provide technical support to team members or clients.Repair or replace malfunctioning computer components.</p></div></section>

<p>Full-time | Monday Friday | 9:00 AM 5:00 PM</p><p>Key Responsibilities:</p><ul><li>Install, configure, and maintain IT systems, networks, hardware, and software.</li><li>Provide technical support, troubleshoot hardware/software issues, and assist end-users.</li><li>Maintain company websites, Shopify platform, and internal systems.</li><li>Manage data backups, user accounts, IT inventory, and system security.</li><li>Implement system upgrades and recommend technology improvements.</li><li>Prepare presentations and travel when required for managerial support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>6+ years of IT experience.</li><li>Strong knowledge of hardware, software, networking, and cybersecurity.</li><li>Excellent troubleshooting and system administration skills.</li><li>Strong communication and customer service abilities.</li><li>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus.</li></ul>

Full-time | Monday–Friday | 9:00 AM – 5:00 PM <br> <br>Key Responsibilities: <br> <br>Install, configure, and maintain IT systems, networks, hardware, and software. <br>Provide technical support, troubleshoot hardware/software issues, and assist end-users. <br>Maintain company websites, Shopify platform, and internal systems. <br>Manage data backups, user accounts, IT inventory, and system security. <br>Implement system upgrades and recommend technology improvements. <br>Prepare presentations and travel when required for managerial support. <br> <br>Requirements: <br> <br>6+ years of IT experience. <br>Strong knowledge of hardware, software, networking, and cybersecurity. <br>Excellent troubleshooting and system administration skills. <br>Strong communication and customer service abilities. <br>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for</p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>