Job Description
Roles & Responsibilities
We're hiring a business owner for a customer-facing mobile loyalty platform. This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement & coordinate with technical and business teams.
Desired Candidate Profile
5 to 8 years of relevant experience
Hands-on experience with mobile apps or digital platforms
Background in loyalty programs, rewards, CRM or customer engagement
Strong understanding of acquisition, activation, retention and repeat usage
Ability to track KPIs and turn data into growth actions
Experience writing business requirements and following up with developers
Strong coordination with marketing, commercial, operations, IT and partners
Preferred background in fintech, digital payments, retail, telco or app-based services
Commercial, analytical and customer-focused mindset.