E-commerce Specialist

Translated
On-site
Lebanon
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Job Details

A well-established company is looking to recruit a motivated and commercially driven E-Commerce Specialist to support the growth and development of its digital sales channels.

The successful candidate will be responsible for managing online sales activities across digital platforms, ensuring strong product visibility and availability, supporting online campaigns and promotions, and contributing to an excellent customer experience and improved sales conversion.

Key Responsibilities
Manage and regularly update product listings across online sales platforms, including websites, marketplaces, and relevant digital channels.
Ensure product availability by coordinating closely with Supply Chain and Inventory teams.
Optimize product information, descriptions, images, pricing, and other online content to improve visibility and conversion.
Handle online customer inquiries, orders, and complaints in a professional and timely manner.
Monitor daily and weekly online sales performance and prepare accurate sales and performance reports.
Coordinate with the Marketing team in the execution of online campaigns, promotions, and advertisements.
Ensure the proper implementation of online promotions, discounts, and special offers.
Monitor competitor activities, pricing, promotions, and market trends to identify opportunities for sales growth.
Monitor website and application performance and recommend improvements that enhance the customer experience and online sales results.
Contribute to the continuous development and growth of the company's online sales channels.

Qualifications & Experience
Bachelor's degree in Business Administration, Marketing, or a related field.
1–3 years of relevant experience in online sales, e-commerce, digital platforms, or a similar role.
Experience within the FMCG, retail, distribution, or consumer goods sector is considered an advantage.
Good command of Arabic and English.
Strong knowledge of Microsoft Office, particularly Excel.
Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar platforms.
Basic knowledge of digital marketing tools is an advantage

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