About the role:
- Greet customers and provide friendly, professional service.
- Take customer orders (walk-in and calls) accurately through the POS system.
- Process cash, card, and other payment methods.
- Issue receipts and handle cash transactions accurately.
- Ensure all orders are entered correctly and communicated to the kitchen.
- Prepare and pack orders according to company standards.
- Coordinate with kitchen and service team to ensure smooth operations.
- Handle customer questions, requests, and basic complaints professionally.
- Maintain cleanliness and organization of the counter and work area.
- Monitor stock of packaging and front-counter supplies.
- Follow food safety, hygiene, and company procedures.
- Support the team during busy periods and perform other operational duties as required.
Desired Candidate Profile
Job requirement:
- Experience on Omega POS system