We are looking for a motivated and customer-oriented **Software Trainer & Support Specialist** to join our team at a Point-of-Sale (POS) software company


Job Responsibilities

* Train customers and employees on our POS software and its features.
* Provide technical support and troubleshoot software-related issues.
* Assist customers with system setup, configuration, and day-to-day usage.
* Follow up with customers to ensure smooth operation of the system.
* Explain software functions clearly and professionally to users with different levels of technical knowledge.
* Report technical issues and customer feedback to the development team.
* Prepare training materials and assist with software demonstrations.
* Occasionally visit customers on-site for installation, training, and support.

Requirements
* Living in Kesserwan area
* Good knowledge of computers and Windows applications.
* Strong communication and interpersonal skills.
* Ability to explain technical concepts in a simple and clear way.
* Problem-solving and troubleshooting skills.
* Good organizational and follow-up skills.
* Knowledge of databases or SQL is a plus.
* **Fluent Arabic and good English** are required.
* Lebanese driving license and a car is required

We Are Looking For Someone Who Is

* Patient and customer-focused.
* Professional and presentable.
* Quick to learn new software.
* Able to work under pressure and handle multiple customer requests.

Join our team and help businesses get the most out of their POS technology!