SBC jobs

We are looking for a motivated and customer-oriented **Software Trainer & Support Specialist** to join our team at a Point-of-Sale (POS) software company <br> <br> <br> Job Responsibilities <br> <br>* Train customers and employees on our POS software and its features. <br>* Provide technical support and troubleshoot software-related issues. <br>* Assist customers with system setup, configuration, and day-to-day usage. <br>* Follow up with customers to ensure smooth operation of the system. <br>* Explain software functions clearly and professionally to users with different levels of technical knowledge. <br>* Report technical issues and customer feedback to the development team. <br>* Prepare training materials and assist with software demonstrations. <br>* Occasionally visit customers on-site for installation, training, and support. <br> <br> Requirements <br>* Living in Kesserwan area <br>* Good knowledge of computers and Windows applications. <br>* Strong communication and interpersonal skills. <br>* Ability to explain technical concepts in a simple and clear way. <br>* Problem-solving and troubleshooting skills. <br>* Good organizational and follow-up skills. <br>* Knowledge of databases or SQL is a plus. <br>* **Fluent Arabic and good English** are required. <br>* Lebanese driving license and a car is required <br> <br> We Are Looking For Someone Who Is <br> <br>* Patient and customer-focused. <br>* Professional and presentable. <br>* Quick to learn new software. <br>* Able to work under pressure and handle multiple customer requests. <br> <br>Join our team and help businesses get the most out of their POS technology!