Job Description

Roles & Responsibilities

• Testing hardware and software components for functioning.

• Performing network backups on a regular basis.

• Troubleshooting hardware and software issues in person, remotely, and via phone.

• Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.

• Setting up laptops, projectors, network and internet access.

• Restricting access to unauthorized sites, downloads, and users. (Mikrotik)

• Reindexing, Creating, Appending, Records on Visual FoxPro.

• Repairing equipment and replacing parts, checking computer equipment for electrical safety.

• Providing technical support across the company.

• Setting up accounts for staff, educating them on the login, and resolving issues arising.

• Managing Accounts on Office 365 Exchange Plan.

• Monitoring and maintaining computer systems and networks.

• Solving Errors Popping up on the System (Visual Fox Pro).

• Testing hardware and software components for functioning.

• Performing network backups on a regular basis.

• Planning and undertaking scheduled maintenance upgrades.

• Doing a weekly Backup for Data.

• Doing a Daily Backup for the system.

• Investigating, diagnosing, and solving computer software and hardware faults.

• Provide assistance to staff access network resources.

• Coordinate and provide reports to the CEO about all the technical issues and provide solution that support the entire company.