Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.

Key Responsibilities

• Process incoming urgent orders and handle complicated purchases with patience and sound judgment.
• Carefully verify all order and purchase details using a required double-check procedure.
• Identify and resolve order problems, asking teammates when necessary.
• Monitor the order queue and complete all urgent open orders before the end of each shift.
• Communicate clearly and professionally.
• Maintain accuracy and focus during both busy and repetitive periods.

Performance Evaluation

Performance will be reviewed weekly during the training and probation period, with priority given to:

• Order accuracy and error prevention.
• Completion of assigned actionable orders.
• Productivity and daily order statistics.
• Communication, reliability, and problem-solving.

Work Location

Remote Work from home.

Work Schedule

• Six days per week, including weekends.
• Eight (8) hours per shift.
• 3:00 p.m. to 11:00 p.m. Lebanon time.
• One scheduled day off per week.

Training

Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.

Desired Candidate Profile

Exceptional attention to detail and commitment to accuracy.

Patient, consistent, and able to stay focused during repetitive work.

Proactive and quick-thinking without sacrificing accuracy.

Comfortable learning and working online with browsers.

Strong organizational and problem-solving skills.

Good written and spoken English.

Able to work independently with minimal supervision.

High level of responsibility, integrity, and confidentiality.

Reliable computer for remote work from home.