وظائف مراقب كاميرات في لبنان

<p>Copax FMS is looking for an ambitious and experienced Sales Specialist to join its growing team in Dbayeh, Beirut, Lebanon.</p><p>The ideal candidate will have a passion for sales, strong relationship-building skills, and the ability to close deals and achieve business targets. This is an excellent opportunity to join a company specializing in advanced fleet management, telematics, and smart vehicle tracking solutions.</p><h3>Job Overview:</h3><p>The Sales Specialist will be responsible for developing business opportunities, acquiring new clients, and promoting Copax FMS solutions, including fleet management systems, telematics, and smart GPS tracking technologies.</p><p>The role requires a professional with excellent communication and negotiation skills, capable of building long-term client relationships and converting business opportunities into successful and sustainable partnerships.</p><h3>Key Responsibilities:</h3><ul><li>Identify and acquire new clients while expanding the customer base across the transportation, logistics, and commercial fleet sectors.</li><li>Manage the complete sales cycle, from prospecting and lead generation to contract signing.</li><li>Deliver commercial presentations and product demonstrations to potential clients.</li><li>Achieve monthly and annual sales targets and contribute to business growth.</li><li>Build strong professional relationships with existing clients and maintain high levels of customer satisfaction.</li><li>Coordinate with technical and operational teams to ensure an excellent customer experience.</li><li>Monitor market developments, analyze competitors, and identify new business opportunities.</li></ul><h3>Requirements and Qualifications:</h3><ul><li>Minimum of 3 years of experience in sales.</li><li>Experience in Fleet Management Systems (FMS), Telematics, GPS tracking systems, or related technology solutions is a strong advantage.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to achieve sales targets and develop new business opportunities.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Strong relationship-building and client management skills.</li><li>Valid driving license (mandatory).</li><li>Ability to work in a dynamic, target-driven environment.</li></ul><h3>Salary and Benefits:</h3><ul><li>Salary increases to USD 1,000 per month upon successful completion of the probation period and confirmation of employment.</li><li>Attractive and unlimited commission structure, offering additional earning potential based on performance and results.</li><li>Social security and insurance benefits after employment confirmation, in accordance with company policies.</li><li>Ongoing professional training and development programs.</li><li>Genuine opportunities for career growth and advancement within a growing technology company.</li><li>Professional and motivating work environment that values achievement and rewards excellence.</li></ul><h3>About Copax FMS:</h3><p>Copax FMS specializes in providing smart fleet management solutions and advanced technologies designed to help businesses improve vehicle operations and fleet efficiency.</p><p>Its solutions include:</p><ul><li>Real-time GPS vehicle tracking.</li><li>Fuel management.</li><li>Maintenance scheduling.</li><li>Driver behavior monitoring.</li><li>Advanced operational analytics and reporting.</li></ul><h3>Job Location:</h3><p>Dbayeh, Beirut, Lebanon.</p>

• Systematically making professional, complex electrical diagnoses of the vehicle using corresponding diagnostic tools and facilities. If required, contacting customers to obtain additional information on faults <br>• Determine the cause of a particular fault and initiate possible measures to alleviate the problem <br>• Arrange for the repair work which the diagnosis reveals is necessary to be carried out using the prescribed tools and equipment <br>• Control / carry out adjustments which the diagnosis reveals are necessary <br>• Ensure the required accuracy and quality of work <br>• Inform advisor of diagnosis and problems, and needed parts to be changed <br>• Perform repair tasks and keep the old parts for client <br>• With the agreement of the Team Leader, carry out final check of repaired vehicles with respect to extent of repairs done, roadworthiness and operational reliability, using test and measuring equipment <br>• Check the vehicle is in an appropriate condition to leave the after Service area <br>• Technician fills the job card information & submit it to Team Leader <br>• With the agreement of the Advisor, personally handing over the repaired vehicles and, if required, to explaining the results of the diagnosis as well as what work has been carried out <br>• Arrange for and monitor orders for special tools which are required for diagnostic purposes, in agreement with the service manager <br>• Other duties and responsibilities as assigned

<p>The Senior Project Manager will be responsible for the overall management and successful delivery of construction projects, ensuring that projects are completed within the approved scope, budget, schedule, quality, and safety standards.</p><p>The role requires strong construction project management experience, with a solid understanding of MEP systems and coordination, and the ability to manage multidisciplinary teams and contractors.</p><h2>Responsibilities</h2><ul><li>Lead and manage construction projects from planning and mobilization through completion and handover.</li><li>Develop and monitor project schedules, budgets, manpower, resources, and execution plans.</li><li>Ensure projects are delivered on time, within budget, and in accordance with approved specifications and quality standards.</li><li>Coordinate and supervise civil, architectural, and MEP works to ensure proper integration and timely execution.</li><li>Manage project teams, consultants, contractors, subcontractors, suppliers, and other stakeholders.</li><li>Review drawings, specifications, BOQs, contracts, method statements, and technical submissions.</li><li>Coordinate closely with MEP teams to ensure proper installation, testing, commissioning, and integration of MEP systems with civil and architectural works.</li><li>Monitor project progress and identify delays, risks, technical issues, and potential cost overruns.</li><li>Implement corrective actions and ensure timely resolution of project issues.</li><li>Monitor project costs, variations, claims, and payment applications in coordination with the commercial and finance teams.</li><li>Ensure the availability of required materials, equipment, manpower, and subcontractors.</li><li>Conduct regular site and coordination meetings and follow up on action items.</li><li>Ensure compliance with approved drawings, specifications, contractual requirements, and applicable codes and standards.</li><li>Ensure compliance with health, safety, environmental, and quality requirements.</li><li>Coordinate testing, commissioning, snagging, and final handover activities.</li><li>Prepare regular project status reports for senior management and clients.</li><li>Lead and mentor project engineers, site teams, and other project personnel.</li><li>Maintain proper project documentation and ensure effective project close-out.</li><li>Perform any other duties assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Bachelor's degree in Civil Engineering from a recognized university.</li><li>Minimum 10 years of experience in construction project management.</li><li>Proven experience as a Project Manager / Senior Project Manager in construction projects.</li><li>Strong experience in MEP coordination and project execution is required.</li><li>Experience managing multidisciplinary projects involving civil, architectural, mechanical, electrical, plumbing, HVAC, and other MEP systems.</li><li>Strong knowledge of construction methods, project planning, scheduling, cost control, contracts, and project coordination.</li><li>Experience working with consultants, clients, contractors, and subcontractors.</li><li>Knowledge of project management and scheduling tools such as Primavera P6 and MS Project is an advantage.</li></ul>

<p>Design on-grid and off-grid turnkey photovoltaic (PV) systems Determine PV system configurations based on customer requirements and site conditions Identify optimal installation locations, including orientation, solar access, and structural integrity (e.g., shade analysis, efficiency optimization) Define installation methods, including system layout, electrical configuration, and maintenance considerations (string sizing, inverters, battery banks, DC/AC cabling, electrical panels, mounting structures, and diagrams) Monitor and analyze system performance to ensure functionality and alignment with performance expectations Program and configure inverters and control systems to achieve desired operating modes Determine materials, equipment, and installation sequences to maximize efficiency (including BOQs, safety and quality plans, and scheduling) Prepare commercial offers, including feasibility studies and financial analysis Support the technical team during installation when needed Ensure compliance with quality, health, safety, and environmental standards Perform any other tasks as requested by management</p><p><strong>Desired Candidate Profile</strong></p><p>ECOsys is a provider of world-class renewable energy &amp; power solutions, for corporate, government institutions and homes. Our offering includes: Solar Photovoltaic solutions, hybrid energy, and Wind solutions, and related electronic components.</p>

<p>Duties and Responsibilities Lead the finance function and set clear accountability for the Chief Accountant, Treasury, and other finance contributors, ensuring strong governance, segregation of duties, capability development, and deadline ownership. Lead the annual budget and periodic forecast process, translating sales, margin, inventory, operating-cost, payroll, capital, and cash assumptions into integrated financial plans. Prepare and present monthly management reports to the CEO, including profit and loss, balance sheet, cash flow, working capital, budget variance, and key commercial and operational insights. Analyze revenue, gross margin, markdowns, channel and store performance, payroll, operating expenses, inventory, and profitability and recommend actions to improve financial results. Maintain rolling cash-flow and liquidity forecasts, prioritize funding needs, oversee payment planning, and recommend transfers, financing, or other actions to meet approved obligations. Oversee banking and treasury relationships, account structure, FX requirements, bank charges, facilities, payment controls, and cash-risk management and negotiate improved terms where appropriate. Lead working-capital management by monitoring receivables, payables, inventory, consignment, branch balances, and cash-conversion drivers and assigning corrective actions. Review capital-expenditure and major-spend proposals, validate assumptions and returns, monitor approved budgets, and report significant cost, timing, or benefit variances. Partner with Buying, Retail, Logistics, E-commerce, Marketing, HR, and other departments on pricing, margin, promotions, inventory, staffing, contracts, and investment decisions.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field. A professional qualification such as CPA, CMA, ACCA, CFA, or equivalent, or a relevant postgraduate degree, is strongly preferred. Experience 8-12 years of progressive finance, accounting, audit, FP&amp;A, or financial-control experience, including at least 4 years in a finance-management or broad senior-leadership role. Demonstrated ownership of budgeting, forecasting, management reporting, cash flow, working capital, financial analysis, controls, statutory governance, and executive decision support. Experience reviewing financial close and statutory compliance, managing auditors and banks, and translating financial results into clear business recommendations. Experience in retail, distribution, multi-branch, e-commerce, inventory-intensive, multi-entity, or multi-currency operations is strongly preferred. Proven experience leading finance teams, partnering with operational executives, and delivering ERP, reporting, control, or process-transformation initiatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Campus:</strong> Beirut<br> <strong>Expected start date:</strong> Fall 2027<br> <strong>Deadline for applying:</strong> January 31, 2027</p> <h4>Position summary</h4> <p>The Department of Political Science and International Studies (POLIS) at the School of Arts and Sciences invites applications for a tenure-track faculty position at the rank of Assistant/Associate in Conflict Resolution.</p> <p>The department seeks a highly qualified and motivated candidate who is committed to excellence in innovative teaching, impactful research, and dedicated academic advising. The ideal candidate will also actively contribute to institutional development and community engagement.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in Conflict Resolution and related areas on the Beirut and Byblos campuses.</li> <li>Develop and deliver courses using innovative, evidence-based, and experiential approaches to teaching and learning.</li> <li>Supervise senior study projects, MA theses, and other student research in Conflict Resolution and related fields.</li> <li>Advise, mentor, and support undergraduate and graduate students in their academic and professional development.</li> <li>Establish and maintain an active program of research and scholarly publication in Conflict Resolution and related areas.</li> <li>Seek external research funding and develop collaborative research projects with colleagues within and beyond the university.</li> <li>Contribute to curriculum development, program enhancement, assessment, and accreditation-related activities.</li> <li>Contribute to the development of academic and professional partnerships with relevant local, regional, and international organizations.</li> <li>Engage in service to the department, school, university, and the academic and professional communities.</li> <li>Contribute to community engagement and initiatives related to conflict prevention, resolution, peacebuilding, diplomacy, negotiation, and mediation.</li> <li>Participate in departmental and university committees and other academic activities as appropriate.</li> <li>Perform additional academic and administrative responsibilities as assigned by the department in response to departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <p><strong>Minimum qualifications</strong></p> <ul> <li>A PhD in Conflict Resolution from a well-recognized university</li> <li>Specialization in diplomacy, negotiation, and mediation</li> <li>Evidence of research and publication record</li> <li>Evidence of teaching experience</li> </ul> <h4>The department</h4> <p>The Department of Political and International Studies (POLIS) is dedicated to fostering the development of global leaders and citizens, advancing research to serve human progress, and upholding the values of human dignity, equity, good governance, and peace. Committed to interactive learning, interdisciplinary research, and collaborative partnerships, the department empowers students to engage with the world’s most pressing challenges while serving the broader community.</p> <p>It offers distinctive international cultural and educational experiences, with a strong focus on Middle East and North African studies through its BA in Political Science and International Affairs, MA in International Affairs, and minors in Conflict Analysis and Resolution, Political Science and International Affairs, and Legal Studies.</p> <p>Courses are delivered in an interactive setting while being facilitated by distinguished faculty holding PhDs from renowned American, Canadian, and European universities. Their expertise spans key areas such as Middle East and North African studies, security studies, Islamic studies, legal studies, conflict resolution, and governance.</p> <p>Through a dynamic blend of lectures, discussions, case studies, and experiential learning, students are encouraged to think critically and apply theoretical knowledge to real-world challenges. The department’s mission is to advance knowledge and equip students with the skills and insights necessary to lead with integrity and to serve both their communities and the global society.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should apply electronically by sending a letter of interest including a statement of teaching, research interests, as well as professional and creative projects, and an updated CV. The CV should include the names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</p> <p>Candidates must refer to position no. AS-28-05 in the subject line of their application.</p>

The Department of Political Science and International Studies (POLIS) at the School of Arts and Sciences, Lebanese American University, invites applications for a tenure-track faculty position at the rank of Assistant/Associate in Political Science/International Relations.</p> <p>The department seeks a highly qualified and motivated candidate who is committed to excellence in innovative teaching, impactful research, and dedicated academic advising. The ideal candidate will also actively contribute to institutional development and community engagement.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in International Affairs and related areas on the Beirut and Byblos campuses.</li> <li>Develop and deliver courses using innovative, evidence-based, and experiential approaches to teaching and learning.</li> <li>Supervise senior study projects, MA theses, and other student research in international affairs and related fields.</li> <li>Advise, mentor, and support undergraduate and graduate students in their academic and professional development.</li> <li>Establish and maintain an active program of research and scholarly publication in international affairs and related areas.</li> <li>Seek external research funding and develop collaborative research projects with colleagues within and beyond the university.</li> <li>Contribute to curriculum development, program enhancement, assessment, and accreditation-related activities.</li> <li>Contribute to the development of academic and professional partnerships with relevant local, regional, and international organizations.</li> <li>Engage in service to the department, school, university, and the academic and professional communities.</li> <li>Contribute to community engagement and initiatives related to conflict prevention, resolution, peacebuilding, diplomacy, negotiation, and mediation.</li> <li>Participate in departmental and university committees and other academic activities as appropriate.</li> <li>Perform additional academic and administrative responsibilities as assigned by the department in response to departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <p><strong>Minimum qualifications</strong></p> <ul> <li>A PhD in Political Science/International Relations from a well-recognized university</li> <li>Specialization in American, African, or Asian studies or a focus on international organizations and diplomatic affairs</li> <li>Evidence of research and publication record</li> <li>Evidence of teaching experience in research methods courses</li> </ul> <p><strong>Preferred qualifications</strong></p> <ul> <li>Evidence of success in securing external funding for research</li> <li>Specialization in quantitative research methods</li> </ul> <h4>The department</h4> <p>The Department of Political and International Studies (POLIS) is dedicated to fostering the development of global leaders and citizens, advancing research to serve human progress, and upholding the values of human dignity, equity, good governance, and peace. Committed to interactive learning, interdisciplinary research, and collaborative partnerships, the department empowers students to engage with the world’s most pressing challenges while serving the broader community.</p> <p>It offers distinctive international cultural and educational experiences, with a strong focus on Middle East and North African studies through its BA in Political Science and International Affairs, MA in International Affairs, and minors in Conflict Analysis and Resolution, Political Science and International Affairs, and Legal Studies.</p> <p>Courses are delivered in an interactive setting while being facilitated by distinguished faculty holding PhDs from renowned American, Canadian, and European universities. Their expertise spans key areas such as Middle East and North African studies, security studies, Islamic studies, legal studies, international relations, conflict resolution, and governance.</p> <p>Through a dynamic blend of lectures, discussions, case studies, and experiential learning, students are encouraged to think critically and apply theoretical knowledge to real-world challenges. The department’s mission is to advance knowledge and equip students with the skills and insights necessary to lead with integrity and to serve both their communities and the global society.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should apply electronically by sending a letter of interest including a statement of teaching, research interests, as well as professional and creative projects, and an updated CV. The CV should include the names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</p> <p>Candidates must refer to position no. AS-28-04 in their application.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Result of Service Timely and effective logistical and coordination support provided for the Fifth Arab Forum for Equality (AFE5), contributing to the successful planning, organization and implementation of the Forum, as well as the effective engagement of participants and partners.</p><p>Work Location ESCWA Premises</p><p>Expected duration 2 months</p><h4>Duties and Responsibilities</h4><p>1. Background</p><p>Reducing inequality remains a major development challenge in the Arab region, with disparities in access to employment, education, social protection, and economic opportunities continuing to affect current and future generations. In response to these challenges, the United Nations Economic and Social Commission for Western Asia (ESCWA) established the Arab Forum for Equality (AFE) as a regional platform for dialogue, knowledge exchange, and policy engagement on inequality. Since its launch, the Forum has brought together government representatives, United Nations entities, academia, civil society organizations, development partners, and youth from across the Arab region to discuss emerging dimensions of inequality and identify practical policy solutions. Previous editions of the Forum have examined inequality in youth employment, food security, multiple crises, and social protection, contributing to regional discussions on inclusive and sustainable development. Building on the success of previous editions, ESCWA will convene the Fifth Arab Forum for Equality (AFE5) in Muscat, Oman, on 26-27 January 2027 under the theme Intergenerational Equality: A Path Forward. The Forum will bring together policymakers, experts, development partners, civil society organizations, and youth representatives to examine how inequalities are transmitted across generations and to identify policies and strategies that promote equal opportunities, social justice, and inclusive development. The Forum will also serve as a platform for knowledge exchange and peer learning, highlighting successful policy experiences and innovative practices from the Arab region and beyond.</p><p>2. Objective</p><p>ESCWA seeks to engage a consultant to support the preparation and implementation of the Fifth Arab Forum for Equality by providing logistical and coordination support to ensure the effective planning, organization and delivery of the Forum's activities and related outputs.</p><p>3. Duties and Responsibilities: The consultant is requested to:</p><ul><li>Provide guidance and support in preparing correspondence and communications related to the Forum, including follow-up with participants, speakers, and partners, as required.</li><li>Support the development, organization, and updating of contact lists and participant databases to facilitate effective coordination and communication.</li><li>Provide support and recommendations for the effective coordination of participant registration processes.</li><li>Advise on and support the coordination of travel arrangements, logistics, and visa-related requirements for speakers and participants, as required.</li><li>Liaise and coordinate with conference services, interpreters, and other relevant service providers and operational partners to support Forum requirements.</li><li>Provide substantive coordination, administrative, and logistical support throughout the preparation and organization of the Forum.</li><li>Provide advice and support on other Forum-related matters within the scope of the consultancy, as required.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree or equivalent in Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, Economic Policy, Financial Policy or another relevant field. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. 4 years of progressively responsive experience in administrative support, project coordination, event management, or a related area is required. Experience supporting conferences, forums, workshops, or large-scale events is desirable. Previous experience with the United Nations system or other international organizations is desirable. English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in in Arabic and English is required. Fluency in French is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.

<p>Result of Service The main objective of this study is to identify key sites for designing and implementing a variety of public spaces in Nahr el Bared camp. The study will ensure that public space projects implemented in the camp will work together in a complementary manner as part of a public spatial structure that can enrich the entire camps urban fabric and is not an implementation of isolated public projects scattered across miscellaneous locations. It will also investigate what constitutes as successful public space within the specific realities in NBC and what are the main public space community needs through studying various realities and social practices on the ground today. This project will revisit the ideas on public space that were initially conceived in 2PHONE_NUMBER (yet not implemented) in order to determine which of those ideas are still feasible, which need adaptation and what opportunities were missed. It will also factor in the tremendous developments that have been made in the past 18 years that will have significant impact on public space design and planning. These relate to changing social, economic, political and security related conditions within the camp and its surroundings. Three main Zones will be part of this investigation, the official UNRWA Nahr el Bared Camp; Edges/Borders of the official Nahr el Bared Camp; Adjacent Areas. Work Location Tripoli Expected duration 6 months Duties and Responsibilities The Consultant will work under the overall supervision of UNRWA Senior advisor - Urban Planning and Development and should work in close coordination with the NBC team as needed. The Consultant will be responsible for activities including but not limited to those described below:</p><ul><li>Leading the implementation of the Public Space Strategy and Design for NBC Camp as per Terms of Reference Annex I, including: </li><ul><li>Leading project team working on the NBC public space project </li><li>Conducting the necessary urban analysis, urban assessments and community consultative processes needed for developing the public space strategy, identifying sites and designing the selected spaces </li><li>Designing public spaces within Nahr el Bared camp and its surroundings </li><li>Developing architectural concepts for public facilities in NBC </li><li>Coordinating with relevant UNRWA teams and staff in the concept and design development of the project </li><li>Following up with consulting firm who will develop specs, BOQ and construction drawings of the project.</li></ul></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications/special skills Advanced university degree (Masters' or equivalent) from an accredited educational institution in urban design preferably (or urban planning, architecture or a related field). A Bachelor degree in architecture At least 7 years of professional experience in the field of urban design preferably in highdensity urban environments, Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Administrative, logistical, and coordination support for AFE5 is provided in a timely and efficient manner, contributing to the successful organization and implementation of the Forum and ensuring the effective engagement of participants and partners.<br> Work Location<br>ESCWA Premises<br> Expected duration<br>2.5 month<br> Duties and Responsibilities<br>1. Background Reducing inequality remains a major development challenge in the Arab region, with disparities in access to employment, education, social protection, and economic opportunities continuing to affect current and future generations. In response to these challenges, the United Nations Economic and Social Commission for Western Asia (ESCWA) established the Arab Forum for Equality (AFE) as a regional platform for dialogue, knowledge exchange, and policy engagement on inequality. Since its launch, the Forum has brought together government representatives, United Nations entities, academia, civil society organizations, development partners, and youth from across the Arab region to discuss emerging dimensions of inequality and identify practical policy solutions. Previous editions of the Forum have examined inequality in youth employment, food security, multiple crises, and social protection, contributing to regional discussions on inclusive and sustainable development. Building on the success of previous editions, ESCWA will convene the Fifth Arab Forum for Equality (AFE5) in Muscat, Oman, on 26-27 January 2027 under the theme “Intergenerational Equality: A Path Forward.” The Forum will bring together policymakers, experts, development partners, civil society organizations, and youth representatives to examine how inequalities are transmitted across generations and to identify policies and strategies that promote equal opportunities, social justice, and inclusive development. The Forum will also serve as a platform for knowledge exchange and peer learning, highlighting successful policy experiences and innovative practices from the Arab region and beyond. 2. Objective ESCWA seeks to hire an individual contractor to support the preparation and implementation of the Fifth Arab Forum for Equality, providing administrative, logistical, and coordination support to ensure the effective organization and delivery of Forum activities and related outputs. 3. Duties and Responsibilities: • Draft routine correspondence and communications related to the Forum, and follow up with participants, speakers, and partners as required. • Maintain and regularly update contact lists and participant databases. • Support participant registration processes. • Assist in coordinating travel arrangements and logistics and visa support, for speakers and participants, as required. • Liaise with conference services, interpreters, and other operational partners, as needed. • Provide administrative and logistical support during the preparation of the Forum. • Perform other related duties as required.<br> Qualifications/special skills<br>Eight years of progressively responsive experience in administrative support, project coordination, event management, or a related area is required. Experience supporting conferences, forums, workshops, or large-scale events is desirable. Previous experience with the United Nations system or other international organizations is desirable. High school diploma or equivalent is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in in Arabic and English is required. Fluency in French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<br>&nbsp;Job Purpose: <br>This is a full-time, on-site role for a Procurement Supervisor based in Africa. The Procurement Supervisor oversees and coordinates the daily purchasing activities of raw materials, packaging items, engineering parts, and indirect services. <br> <br>The role ensures vendor performance, accurate documentation, timely deliveries, and cost control while maintaining a high level of internal stakeholder satisfaction and alignment with production needs. <br> <br>&nbsp;Duties and Responsibilities: <br>Review daily purchase requests and convert them into purchase orders in line with stock levels and lead times. <br>Supervise procurement staff to ensure timely sourcing and delivery of approved goods and services. <br>Monitor open orders, backlogs, and resolve supplier delays or shortages. <br>Coordinate with approved suppliers for quotations, negotiation, and delivery schedules. <br>Support vendor evaluation, onboarding, and periodic performance reviews. <br>Monitor supplier compliance with company quality, delivery, and pricing standards. <br>Track spending versus budget and highlight overages or savings. <br>Seek competitive prices, better payment terms, and bulk discount opportunities. <br>Maintain up-to-date price lists and procurement cost history. <br> Ensure timely creation of purchase orders, goods receipt notes, and supplier invoices. <br>Verify specifications and approvals before finalizing any order. <br>Update ERP/procurement systems with accurate supplier, material, and pricing data. <br>Ensure procurement policies, company SOPs, and approval processes are strictly followed. <br>Liaise with the warehouse, production, accounts, and QA teams to ensure cross-functional flow. <br>Prepare weekly/monthly reports on procurement KPIs and pending issues. <br><p><strong>Desired Candidate Profile</strong></p>4. Required Skills &amp; Qualifications: <br>Bachelor s degree in Procurement, Supply Chain Management, Business Administration, or related field. <br>Minimum 4 6 years of experience in procurement, with at least 2 years in a supervisory capacity in a manufacturing or FMCG environment. <br>Strong understanding of sourcing principles, negotiation, and supplier contracts. <br>Proficiency in ERP systems (e.g., SAP, Oracle, or similar) and MS Excel. <br>Knowledge of GMP, food safety standards, and packaging/raw material specifications is a plus. <br>French Language is Mandatory.

<p>We are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans.</p> <p>Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you ll collaborate with clients and internal teams to deliver results on deadlines.</p> <p>Ultimately, the Project Coordinator s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.</p> <ul> <li>Coordinate project management activities, resources, equipment and information</li> <li>Break projects into doable actions and set timeframes</li> <li>Liaise with clients to identify and define requirements, scope and objectives</li> <li>Assign tasks to internal teams and assist with schedule management</li> <li>Make sure that clients needs are met as projects evolve</li> <li>Help prepare budgets</li> <li>Analyze risks and opportunities</li> <li>Oversee project procurement management</li> <li>Monitor project progress and handle any issues that arise</li> <li>Act as the point of contact and communicate project status to all participants</li> <li>Work with the Project Manager to eliminate blockers</li> <li>Use tools to monitor working hours, plans and expenditures</li> <li>Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)</li> <li>Create and maintain comprehensive project documentation, plans and reports</li> <li>Ensure standards and requirements are met through conducting quality assurance testCompany Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Proven work experience as a Project Coordinator or similar role</li> <li>Experience in project management, from conception to delivery</li> <li>An ability to prepare and interpret flowcharts, schedules and step-by-step action plans</li> <li>Solid organizational skills, including multitasking and time-management</li> <li>Strong client-facing and teamwork skills</li> <li>Familiarity with risk management and quality assurance control</li> <li>Strong working knowledge of Microsoft Project</li> <li>Hands-on experience with project management tools</li> <li>Any Graduate Degree preferable in Information Technology</li> <li>PMP / PRINCE2 certification is a plus</li></ul>

<p>We are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans.</p> <p>Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you ll collaborate with clients and internal teams to deliver results on deadlines.</p> <p>Ultimately, the Project Coordinator s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.</p> <ul> <li>Coordinate project management activities, resources, equipment and information</li> <li>Break projects into doable actions and set timeframes</li> <li>Liaise with clients to identify and define requirements, scope and objectives</li> <li>Assign tasks to internal teams and assist with schedule management</li> <li>Make sure that clients needs are met as projects evolve</li> <li>Help prepare budgets</li> <li>Analyze risks and opportunities</li> <li>Oversee project procurement management</li> <li>Monitor project progress and handle any issues that arise</li> <li>Act as the point of contact and communicate project status to all participants</li> <li>Work with the Project Manager to eliminate blockers</li> <li>Use tools to monitor working hours, plans and expenditures</li> <li>Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)</li> <li>Create and maintain comprehensive project documentation, plans and reports</li> <li>Ensure standards and requirements are met through conducting quality assurance testCompany Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Proven work experience as a Project Coordinator or similar role</li> <li>Experience in project management, from conception to delivery</li> <li>An ability to prepare and interpret flowcharts, schedules and step-by-step action plans</li> <li>Solid organizational skills, including multitasking and time-management</li> <li>Strong client-facing and teamwork skills</li> <li>Familiarity with risk management and quality assurance control</li> <li>Strong working knowledge of Microsoft Project</li> <li>Hands-on experience with project management tools</li> <li>Any Graduate Degree preferable in Information Technology</li> <li>PMP / PRINCE2 certification is a plus</li></ul>

<p>We are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans.</p> <p>Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you ll collaborate with clients and internal teams to deliver results on deadlines.</p> <p>Ultimately, the Project Coordinator s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.</p> <ul> <li>Coordinate project management activities, resources, equipment and information</li> <li>Break projects into doable actions and set timeframes</li> <li>Liaise with clients to identify and define requirements, scope and objectives</li> <li>Assign tasks to internal teams and assist with schedule management</li> <li>Make sure that clients needs are met as projects evolve</li> <li>Help prepare budgets</li> <li>Analyze risks and opportunities</li> <li>Oversee project procurement management</li> <li>Monitor project progress and handle any issues that arise</li> <li>Act as the point of contact and communicate project status to all participants</li> <li>Work with the Project Manager to eliminate blockers</li> <li>Use tools to monitor working hours, plans and expenditures</li> <li>Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)</li> <li>Create and maintain comprehensive project documentation, plans and reports</li> <li>Ensure standards and requirements are met through conducting quality assurance testCompany Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Proven work experience as a Project Coordinator or similar role</li> <li>Experience in project management, from conception to delivery</li> <li>An ability to prepare and interpret flowcharts, schedules and step-by-step action plans</li> <li>Solid organizational skills, including multitasking and time-management</li> <li>Strong client-facing and teamwork skills</li> <li>Familiarity with risk management and quality assurance control</li> <li>Strong working knowledge of Microsoft Project</li> <li>Hands-on experience with project management tools</li> <li>Any Graduate Degree preferable in Information Technology</li> <li>PMP / PRINCE2 certification is a plus</li></ul>

<h2>Introduction</h2>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration<h2>Organization Context and Scope</h2>Established in 2006, the Internation Organization for Migration (IOM) Lebanon has set a strong track record in delivering humanitarian life-saving services to the most vulnerable populations affected by crises, while developing models and partnerships for longer-term recovery and development. The Country Office is implementing activities across Lebanon. In coordination with national and local authorities and humanitarian partners, IOM supports Site Management and Coordination (SMC), Shelter, Housing, Land and Property (HLP) and Water, Sanitation and Hygiene (WASH) interventions aimed at improving living conditions and service delivery outcomes for populations residing in and out of displacement sites. IOM's Data and Research Unit (DRU) leads primary data collection and analysis through the Displacement Tracking Matrix (DTM) and supports the data and research needs of IOM programmes. Under the overall supervision of the Programme Coordinator (Shelter, SMC and HLP), and direct supervision of SMC Information Management (IM) Officer, the successful candidate will be responsible and accountable for implementing IM functions within Shelter, SMC and HLP, and DRU Units.<h2>Tasks to be performed under this contract</h2>1. Develop and maintain data collection tools and databases, including KoboToolbox/ODK forms, data entry templates, and structured data flows for programme units, ensuring compliance with the IOM Data Protection Principles at every stage of the data cycle.<br>2. Perform data cleaning, validation, deduplication, and consolidation of datasets received from field teams, implementing partners, and assessments, and document the procedures applied.<br>3. Prepare information management products, including Power BI dashboards, reports, factsheets, data visualizations, and operational and thematic maps produced in ArcGIS, in line with IOM reporting and visual identity standards.<br>4. Coordinate the timely release of information products to internal and external audiences, applying the applicable data sharing protocols and maintaining version control.<br>5. Maintain data storages and documentation, including user access rights to them, and geodatabases, and upload agreed datasets and products to corporate and other relevant information platforms.<br>6. Prepare technical guidance materials, including SOPs, user guides, and data dictionaries, and deliver training to IOM staff and partners on data collection and reporting tools to improve data accuracy, consistency, and timeliness.<br>7. Support monitoring and evaluation by contributing to indicator formulation, maintaining indicator tracking tables, and verifying reported figures against source data for internal and donor reporting.<br>8. Participate in information management working groups, respond to ad hoc data requests from management, and coordination bodies, and provide information management support.<br>9. Perform such other duties as may be assigned.<br><h2>Performance indicators for the evaluation of results</h2>Strong data management skills with the ability to clean, validate, and consolidate large datasets accurately and within tight deadlines, maintaining attention to detail and consistency across multiple platforms. Team player: ability to work effectively with different levels within and outside the organization and with colleagues from varied cultures and professional background.<p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications, Education, Experience, and Skills</h2>Bachelor s degree Information Management/Technology, Statistics, Social Sciences, Geography, or related fields from an accredited academic institution with four years of relevant professional experience or, High School diploma with six years of relevant professional experience. Experience in Information Management related tasks, including data collection, cleaning, and analysis, and development of Information Management Products, Experience in drafting survey questionnaires and reports on humanitarian operations, Advanced use of Microsoft Office software such as Word, Excel and PowerPoint, Advanced experience in the use of Information Management related software and applications such as KoboToolbox, Power BI, and ArcGIS or QGIS, Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and, Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage. Knowledge of Lebanese migration context, challenges faced by migrants, gaps and responses implemented by UN and NGOs, Community-based initiatives, and interventions. Languages For this consultancy, English Fluency and Native Arabic Speaking is required.<h2>Required Competencies</h2>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

<p>Key Responsibilities:</p><ul><li>Order Processing: Review, track, and process customer orders from initial receipt to final delivery.</li><li>Inventory Control: Monitor stock levels, conduct cycle counts, and update tracking systems.</li><li>Logistics Coordination: Coordinate with warehouse pickers, packers, and external shipping carriers.</li><li>Returns Management: Handle product exchanges, customer returns, and damaged goods.</li><li>Data Reporting: Track daily fulfillment metrics and update status logs</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor's degree in supply chain or a related field.</li><li>2 3 years of experience in e-commerce fulfillment, warehouse operations, or a similar role is preferred.</li><li>Good computer literacy and the ability to work comfortably with e-commerce systems and basic office applications</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent attention to detail with a high level of accuracy.</li><li>Excellent follow-up skills, with the ability to proactively track pending orders, deliveries, returns, and any outstanding issues until they are fully resolved.</li><li>Excellent communication skills and ability to coordinate effectively with the e-commerce and warehouse teams.</li><li>Able to prioritize tasks and work efficiently in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive financial information.</li><li>Ability to work under pressure and meet deadlines.</li></ul>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role Overview</h4> <p>As a technical customer support specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.</p> <p>You will help customers use our software effectively, answer "how-to" questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations. This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect. You will resolve as much as possible during the initial interaction. When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.</p> <p>Tickets are initially triaged and tagged through AI-assisted workflows. You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.</p> <h4>What You Will Do</h4> <ul> <li><strong>Work the shared support queue</strong><br> Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution. The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.</li> <li><strong>Support customers across every channel</strong><br> Provide support through phone, email, and chat. Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.</li> <li><strong>Answer product and workflow questions</strong><br> Help customers understand how to use the software in their day-to-day hotel operations. This includes explaining features, walking users through processes, helping with configuration, and identifying when a "how-to" question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.</li> <li><strong>Work with AI-assisted support tools</strong><br> Review AI-generated classifications and drafted responses before relying on them as our answer. Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point. You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.</li> <li><strong>Diagnose issues across our product portfolio</strong><br> Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.</li> <li><strong>Troubleshoot integrations</strong><br> Investigate issues involving data moving between connected systems, such as:<br> <ul> <li>Availability not reaching an online travel agency</li> <li>Reservations not arriving in the PMS</li> <li>Rates or restrictions not updating</li> <li>Transactions missing from reports</li> <li>Third-party systems returning incomplete or unexpected data</li> </ul> Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.</li> <li><strong>Support card payments and terminals</strong><br> Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues. Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.</li> <li><strong>Support distribution and OTA connectivity</strong><br> Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues. For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.</li> <li><strong>Maintain accurate support records</strong><br> Ensure each ticket contains the correct:<br> <ul> <li>Ticket form and classification</li> <li>Customer organization and contact</li> <li>Product and product-automation fields</li> <li>Priority and severity</li> <li>Problem-versus-question classification</li> <li>Troubleshooting notes and supporting evidence</li> </ul> Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.</li> <li><strong>Reduce repeat contact</strong><br> When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request. Helping customers find answers more easily and preventing repeat issues are core parts of the role.</li> <li><strong>Participate in our global support schedule</strong><br> Our customers operate across North America, EMEA, and APAC. Support follows a global, follow-the-sun model, and this role participates in a shift rotation that includes weekend coverage.</li> </ul> <h4>Requirements</h4> <ul> <li>At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role</li> <li>A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence</li> <li>Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect</li> <li>Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests</li> <li>Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks</li> <li>Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations</li> <li>Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders</li> <li>Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue</li> <li>Ability to manage and prioritize your workload without needing to be given a daily task list</li> <li>Strong ownership and follow-through, including confirming that the customer’s issue has been resolved</li> <li>Availability to participate in a shift rotation covering a 24/7 support structure</li> </ul> <h4>Beneficial Experience</h4> <ul> <li>Hotel front-desk, reservations, accounting, or back-office experience</li> <li>Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider</li> <li>Experience with channel managers, booking engines, or OTA extranets</li> <li>Experience with Zendesk or a comparable ticketing platform</li> <li>SQL knowledge or experience building reports from a relational database</li> <li>Basic networking knowledge</li> <li>Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness</li> <li>Experience supporting SaaS products or connected software platforms</li> </ul> <p>Hotel experience is valuable, but it is not required. We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.</p> <h4>What We Will Teach You</h4> <ul> <li><strong>How a hotel operates</strong><br> You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit. You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.</li> <li><strong>Why certain issues are emergencies</strong><br> A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.</li> <li><strong>Our products and environments</strong><br> You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.</li> <li><strong>Payments from end to end</strong><br> You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes support must never access or modify.</li> <li><strong>Distribution and connectivity</strong><br> You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.</li> <li><strong>Escalation and incident management</strong><br> You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.</li> </ul> <h4>How the Team Works</h4> <ul> <li><strong>Our workload follows hotel operations</strong><br> Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up. A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40. These tickets are shared across the team.</li> <li><strong>AI assists the team</strong><br> AI helps classify, route, and prioritize tickets and can draft suggested responses. Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.</li> <li><strong>We work as one support team</strong><br> The team shares responsibility for the queue and overall customer experience. Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.</li> <li><strong>Performance is balanced</strong><br> Performance is evaluated across several areas, including:<br> <ul> <li>Resolution quality and accuracy</li> <li>Responsiveness</li> <li>Customer satisfaction</li> <li>Ticket ownership and follow-through</li> <li>Documentation and ticket hygiene</li> <li>Appropriate prioritization and escalation</li> <li>Contribution to the performance and knowledge of the wider team</li> </ul> Ticket volume is considered in context and does not, by itself, determine performance.</li> </ul>