Identify and develop new customer opportunities and leads

Respond to customer inquiries, walk-ins, calls, emails, and leads

Prepare and follow up on quotations and proposals

Handle customer questions and objections professionally

Recommend suitable products/services based on customer needs

Build and maintain strong customer relationships

Meet or exceed monthly and quarterly sales targets

Maintain accurate records of customer interactions, follow-ups, quotations, and sales activities

Coordinate with relevant departments to ensure smooth order processing

Prepare regular sales activity and performance reports

Stay updated on products, pricing, promotions, and sales practices

Desired Candidate Profile

Bachelor s degree in Business Administration, Sales, Marketing, or a related field

At least 1 year of experience in indoor sales, telesales, customer service, or a related field

Strong sales, negotiation, and communication skills

Customer-focused with strong relationship-building abilities

Target-driven and goal-oriented

Good analytical thinking and problem-solving skills

Ability to manage multiple customer inquiries and follow-ups in a fast-paced environment

Proficiency in Microsoft Office and ERP systems

Ability to work collaboratively and maintain strict confidentiality