JOB SUMMARY:

The IT Manager is responsible for overseeing the company s information technology infrastructure, systems, and processes. This role involves ensuring data security, maintaining networks and servers, and supporting business operations through technology solutions. The IT Manager develops and implements IT policies, strategies, and projects aligned with the organization s goals. They also troubleshoot system issues, coordinate with vendors, and ensure compliance with industry standards and best practices

MAIN DUTIES AND RESPONSIBILITIES:
Develop and implement IT strategies, policies, and procedures to support business objectives
Manage IT infrastructure, networks, servers, and software systems to ensure smooth operations
Oversee IT support services, troubleshooting, and problem resolution for staff and departments
Ensure data security, backup procedures, and compliance with cybersecurity standards
Manage IT projects, upgrades, and system integrations from planning to execution
Supervise IT team members, providing guidance, training, and performance management
Evaluate and recommend new technologies, software, and tools to improve efficiency
Maintain documentation of IT systems, processes, and incidents
Collaborate with management to align IT initiatives with business goals
Provide technical support and training for employees
Monitor IT budgets and optimize costs

Desired Candidate Profile

REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
Bachelor s degree in Information Technology, Computer Science, or related field
Minimum of 8 years of experience in IT management or a similar role including 2 years in a managerial role.
Strong knowledge of network administration, system security, and IT infrastructure
Experience with ERP systems, cloud solutions, and IT support management
Proven leadership, problem-solving, and project management skills
Excellent communication and interpersonal skills
Fluency in Arabic and English;