Job Description

Roles & Responsibilities

Responsibilities :

• Follow up with clients regarding inquiries, and orders.
• Build and maintain strong relationships with existing and potential clients.
• Generate leads and support business development activities.
• Assist in achieving sales targets and expanding market presence.
• Provide after-sales service and client support.
• Handle and solve Complaints in coordination with internal QC .
• Conduct product demonstrations and presentations for clients.
• Train clients on software usage, and technical functionalities.
• Explain product features and technical specifications clearly.
• Conduct software testing and troubleshooting when required.
• Stay updated on new products, market trends, and industry developments.
• Collaborate with Colorist department for product updates.
• Maintain accurate client records, reports, and follow-up documentation.
• Provide regular updates on sales activities and ongoing projects.

Desired Candidate Profile

Bachelor s degree in Business, Marketing, IT, Engineering, or related field.

2-5 Years of experience in technical sales and client support.

Strong communication and presentation skills.

Ability to train and support clients professionally.

Problem-solving mindset with customer-oriented approach.