Document Controller - Tripoli Lebanon
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MAIN DUTIES AND RESPONSIBILITIES:
<br>
<br>• Conduct regular quality inspections on sites, projects, installations, and technical works to ensure compliance with approved standards and specifications.
<br>• Monitor installation activities and verify that work is executed according to drawings, technical requirements, and company procedures.
<br>• Perform site visits to check workmanship, materials, safety practices, and overall project quality.
<br>• Review project documents, technical drawings, BOQs, specifications, and inspection requirements.
<br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when required.
<br>• Identify quality issues, document findings, and follow up with responsible teams to implement corrective actions.
<br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to resolve quality-related issues.
<br>• Verify incoming materials, equipment, and products according to specifications before installation or use.
<br>• Perform random checks on completed works, installations, and delivered projects before final handover.
<br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed.
<br>• Maintain quality records, inspection checklists, reports, and project documentation.
<br>• Assist in developing and improving quality control procedures, checklists, and internal standards.
<br>• Support engineering and operations teams in improving installation methods and reducing repeated issues.
<br>• Follow up on customer complaints related to technical quality and coordinate solutions with responsible departments.
<br>• Conduct audits on operational processes, warehouses, installations, and service activities when required.
<br>• Ensure compliance with company policies, safety procedures, and technical standards.
<br>• Support project teams during testing, commissioning, and handover stages.
<br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product concerns.
<br>• Assist in preparing quality presentations, reports, and improvement recommendations for management.
<br>• Monitor field teams' performance and provide feedback regarding quality standards.
<br>• Perform any additional quality-related tasks assigned by management.
<br>
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS:
<br>
<br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical field.
<br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination, or Technical Inspection.
<br>• Previous experience working in an engineering company, construction company, contracting company, or technical projects is highly preferred.
<br>• Experience with site inspections, installation supervision, and project documentation is an advantage.
<br>• Good understanding of technical drawings, specifications, BOQs, and project requirements.
<br>• Knowledge of quality standards, inspection procedures, and reporting methods.
<br>• Strong attention to detail and ability to identify technical issues.
<br>• Good problem-solving and analytical skills.
<br>• Ability to prepare professional reports and documentation.
<br>• Strong communication skills with engineers, technicians, suppliers, and contractors.
<br>• Ability to work on-site and coordinate with multiple teams.
<br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
<br>• Familiarity with ERP, project management, ticketing, or documentation systems is an advantage.
<br>• Fluency in Arabic and English; French is an advantage.
<br>• Ability to work under pressure and manage multiple projects simultaneously
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Conduct regular quality inspections on sites, projects, installations, and technical works to
<br>ensure compliance with approved standards and specifications.
<br>• Monitor installation activities and verify that work is executed according to drawings, technical
<br>requirements, and company procedures.
<br>• Perform site visits to check workmanship, materials, safety practices, and overall project
<br>quality.
<br>• Review project documents, technical drawings, BOQs, specifications, and inspection
<br>requirements.
<br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when
<br>required.
<br>• Identify quality issues, document findings, and follow up with responsible teams to implement
<br>corrective actions.
<br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to
<br>resolve quality-related issues.
<br>• Verify incoming materials, equipment, and products according to specifications before
<br>installation or use.
<br>• Perform random checks on completed works, installations, and delivered projects before final
<br>handover.
<br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed.
<br>• Maintain quality records, inspection checklists, reports, and project documentation.
<br>• Assist in developing and improving quality control procedures, checklists, and internal
<br>standards.
<br>• Support engineering and operations teams in improving installation methods and reducing
<br>repeated issues.
<br>• Follow up on customer complaints related to technical quality and coordinate solutions with
<br>responsible departments.
<br>• Conduct audits on operational processes, warehouses, installations, and service activities when
<br>required.
<br>• Ensure compliance with company policies, safety procedures, and technical standards.
<br>• Support project teams during testing, commissioning, and handover stages.
<br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product
<br>concerns.
<br>• Assist in preparing quality presentations, reports, and improvement recommendations for
<br>management.
<br>• Monitor field teams' performance and provide feedback regarding quality standards.
<br>• Perform any additional quality-related tasks assigned by management.
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS:
<br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical
<br>field.
<br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination,
<br>or Technical Inspection.
<br>• Previous experience working in an engineering company, construction company, contracting
<br>company, or technical projects is highly preferred.
<br>• Experience with site inspections, installation supervision, and project documentation is an
<br>advantage.
<br>• Good understanding of technical drawings, specifications, BOQs, and project requirements.
<br>• Knowledge of quality standards, inspection procedures, and reporting methods.
<br>• Strong attention to detail and ability to identify technical issues.
<br>• Good problem-solving and analytical skills.
<br>• Ability to prepare professional reports and documentation.
<br>• Strong communication skills with engineers, technicians, suppliers, and contractors.
<br>• Ability to work on-site and coordinate with multiple teams.
<br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
<br>• Familiarity with ERP, project management, ticketing, or documentation systems is an
<br>advantage.
<br>• Fluency in Arabic and English; French is an advantage.
<br>• Ability to work under pressure and manage multiple projects simultaneously
Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.
<br>MAIN DUTIES AND RESPONSIBILITIES
<br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•
<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>
<p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p><p>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</p><p>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</p><p>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</p><p>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</p><p>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</p><p>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</p><p>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</p><p>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</p><p>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</p><p>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</p><p>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p><p>Ability to support management decisions and work under the direction of the IT Manager</p><p>Fluency in Arabic and English; French is an advantage</p>
<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>
The Stock and Operations Manager provides end-to-end leadership for the company’s warehouse, inventory, delivery and fleet, and technical service operations. The role ensures that stock is accurate and available, orders and transfers are fulfilled safely and on time, vehicles and operational assets are controlled efficiently, and technical services meet defined quality and turnaround standards. The manager leads the three department heads, aligns priorities across functions, resolves escalations, and turns operational data into corrective actions that improve service, cost, control, and customer satisfaction.
<br>Main Duties and Responsibilities
<br>Operational Leadership and Coordination
<br>• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor.
<br>• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets.
<br>• Run regular operations meetings and ensure effective handovers between warehouse, delivery, technical, sales, procurement, accounting, and project teams.
<br>• Maintain clear ownership for every operational request, escalation, and exception from receipt through closure.
<br>• Identify capacity constraints, workflow gaps, and recurring failures, then implement and follow up corrective and preventive actions.
<br>Stock and Warehouse Governance
<br>• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations.
<br>• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented.
<br>• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting.
<br>• Approve or escalate stock-related exceptions according to the company’s authority matrix, ensuring proper supporting documents and segregation of duties.
<br>• Ensure warehouse layout, product identification, storage conditions, housekeeping, access control, and safety practices protect employees and company assets.
<br>Delivery and Fleet Management
<br>• Ensure deliveries and stock transfers are planned, routed, dispatched, tracked, and completed accurately, safely, and on time.
<br>• Monitor vehicle availability, utilization, fuel consumption, mileage, maintenance, inspections, insurance, registration, licensing, incidents, and operating cost.
<br>• Review delivery failures, delays, damages, shortages, returns, and customer complaints, and ensure root causes and corrective actions are recorded.
<br>• Optimize routes, scheduling, loading, and vehicle allocation to improve service levels while controlling cost.
<br>• Ensure drivers and helpers comply with traffic laws, safety requirements, vehicle checklists, and company procedures.
<br>Technical Team and Service Operations
<br>• Oversee workshop, service center, maintenance, repair, after-sales support, warranty handling, field visits, and technical team scheduling.
<br>• Ensure service requests and work orders are assigned, documented, prioritized, and completed within agreed turnaround times.
<br>• Monitor technical quality, repeat repairs, spare-parts and tool usage, warranty claims, preventive maintenance, and customer escalations.
<br>• Coordinate technical manpower and site support with projects, sales, and customers while maintaining clear scope, approval, and handover records.
<br>• Ensure technicians receive the training, tools, safety equipment, product knowledge, and procedures required to perform effectively.
<br>Systems, Controls, and Reporting
<br>• Ensure all operational transactions and records are entered accurately and on time in the ERP system, including receipts, transfers, deliveries, returns, repairs, serial numbers, spare parts, and stock adjustments.
<br>• Establish practical SOPs, checklists, approval controls, and audit trails across the three departments, and verify consistent implementation.
<br>• Prepare daily, weekly, and monthly dashboards covering stock, warehouse, delivery, fleet, and technical performance, with analysis and action plans.
<br>• Partner with Accounting and Stock Control to reconcile inventory and investigate variances; partner with IT or ERP support to resolve system issues that affect operations.
<br>• Maintain complete operational records and ensure readiness for internal reviews, stock audits, warranty verification, and regulatory inspections.
<br>
<br>Education Experience and Skills
<br>• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field.
<br>• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role.
<br>• Demonstrated ability to manage multiple operational departm
Main Duties and Responsibilities:
<br>• Manage and follow up on all internal maintenance activities.
<br>• Plan preventive and corrective maintenance schedules.
<br>• Conduct regular inspections of branches, warehouses, showrooms, and offices.
<br>• Monitor electrical, plumbing, HVAC, lighting, equipment, and general building conditions.
<br>• Assign maintenance tasks for internal maintenance team and verify the quality of completed work.
<br>• Coordinate with contractors, suppliers, and service providers.
<br>• Monitor maintenance expenses, quotations, materials, and spare parts.
<br>• Ensure compliance with company safety procedures and PPE requirements.
<br>• Support renovations, exhibitions, events, and new site preparation based on assigned task from the GM.
<br>• Report maintenance progress, urgent issues, costs, and recommended improvements to management.
<br>• Ensure urgent breakdowns are handled quickly to minimize operational disruption.
<br>• Maintain accurate records of maintenance work, inspections, warranties, and equipment.
<br>Requirements:
<br>• Technical diploma or degree in Engineering, Maintenance, Facilities Management, or a related field.
<br>• Minimum 5 years of relevant experience, including supervisory experience.
<br>• Good knowledge of electrical systems, plumbing, HVAC, and general maintenance.
<br>• Strong leadership, planning, communication, and problem-solving skills.
<br>• Ability to manage multiple sites, contractors, priorities, and budgets.
<br>• Knowledge of Microsoft Office and ERP systems; Odoo experience is a plus.
<br>• Valid driving licence and ability to visit company locations when required
Job Summary:
<br>Responsible for managing and maintaining all company facilities, supervising the Internal Maintenance employees, coordinating external contractors, and ensuring that all branches, warehouses, showrooms, and offices are safe and fully operational.
<br>Main Duties and Responsibilities:
<br>• Manage and follow up on all internal maintenance activities.
<br>• Plan preventive and corrective maintenance schedules.
<br>• Conduct regular inspections of branches, warehouses, showrooms, and offices.
<br>• Monitor electrical, plumbing, HVAC, lighting, equipment, and general building conditions.
<br>• Assign maintenance tasks for internal maintenance team and verify the quality of completed work.
<br>• Coordinate with contractors, suppliers, and service providers.
<br>• Monitor maintenance expenses, quotations, materials, and spare parts.
<br>• Ensure compliance with company safety procedures and PPE requirements.
<br>• Support renovations, exhibitions, events, and new site preparation based on assigned task from the GM.
<br>• Report maintenance progress, urgent issues, costs, and recommended improvements to management.
<br>• Ensure urgent breakdowns are handled quickly to minimize operational disruption.
<br>• Maintain accurate records of maintenance work, inspections, warranties, and equipment.
<br>Requirements:
<br>• Technical diploma or degree in Engineering, Maintenance, Facilities Management, or a related field.
<br>• Minimum 5 years of relevant experience, including supervisory experience.
<br>• Good knowledge of electrical systems, plumbing, HVAC, and general maintenance.
<br>• Strong leadership, planning, communication, and problem-solving skills.
<br>• Ability to manage multiple sites, contractors, priorities, and budgets.
<br>• Knowledge of Microsoft Office and ERP systems; Odoo experience is a plus.
<br>• Valid driving licence and ability to visit company locations when required
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Supervise daily service center operations, including repair, maintenance, and after-sales support
<br>• Lead and manage a team of technicians, ensuring productivity, accuracy, and adherence to company standards
<br>• Monitor service requests, assign tasks, and ensure timely completion of work orders
<br>• Monitor warranty claims, repair activities, and preventive maintenance schedules
<br>• Supervise workshop operations, spare parts usage, and service quality
<br>• Coordinate with procurement and warehouse teams for spare parts availability and stock control
<br>• Ensure proper documentation of repairs, warranties, and customer service records in ERP systems (Odoo is a plus)
<br>• Provide technical support and resolve escalated customer complaints in a professional manner
<br>• Enforce safety, quality, and operational procedures in the service center
<br>• Track KPIs such as turnaround time, customer satisfaction, and service quality, and prepare performance reports
<br>• Maintain inventory of spare parts and tools, coordinating with the warehouse when needed.
<br>• Train and develop technicians to improve technical skills and customer handling
<br>• Collaborate with sales and management teams to improve service offerings and client experience
<br>• Conduct site visits to apply client requests reparation and ensure good operation.
<br>
<br>
<br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
<br>• Bachelor’s degree or technical diploma in Electronics, Electrical Engineering, or related field
<br>• Minimum of 5 years of experience in technical service/repair, with at least 2 years in a supervisory role
<br>• Strong leadership and team management abilities
<br>• Solid knowledge of repair, maintenance, and service procedures (electronics/IT/solar systems background is a plus)
<br>• Experience with ERP systems (Odoo preferred) and Microsoft Office Suite
<br>• Excellent organizational, problem-solving, and communication skills
<br>• Customer-focused mindset with the ability to manage escalations effectively
<br>• Fluency in Arabic and English; French is an advantage
• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices.
<br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement.
<br>• Monitor supplier performance and maintain professional relationships.
<br>2. Stock Monitoring & Control
<br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock.
<br>• Coordinate with the sales manager to forecast stock requirements based on sales trends.
<br>• Alert relevant departments about critical stock levels and recommend replenishment.
<br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory).
<br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors.
<br>• Strong understanding of technical terminology.
<br>• Experience with ERP procurement modules (Odoo preferred)
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works.
<br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan.
<br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards.
<br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution.
<br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices.
<br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections.
<br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems.
<br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems.
<br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests.
<br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors.
<br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials.
<br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures.
<br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions.
<br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates.
<br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities.
<br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented.
<br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results.
<br>• Provide technical guidance and on-site training to technicians when required.
<br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained.
<br>• Support preventive and corrective maintenance for installed renewable energy systems.
<br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure.
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS:
<br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field.
<br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning.
<br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing.
<br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems.
<br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals.
<br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations.
<br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools.
<br>• Strong knowledge of electrical safety requirements and safe working procedures.
<br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities.
<br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills.
<br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines.
<br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages.
<br>• Strong attention to detail and the ability to work under pressure and at different project sites.
<br>• Fluency in Arabic and good command of English; French is an advantage
Initiate and maintain collaboration with existing and potential partners;
<br>• Negotiate and follow up on partnership offers and event plans;
<br>• Track and report key collaboration metrics;
<br>• Handle product/service consultations via WhatsApp and other platforms;
<br>• Build and maintain positive working relationships with Sales, logistics, marketing and finance teams ;
<br>• Provide tailored recommendations and guide purchasing decisions;
<br>• Follow up with clients to ensure post-consultation satisfaction;
<br>• Drive sales activities, presentations, and closing processes;
<br>• Stay informed on product offerings and competitor landscape;
<br>• Monitor competitor activity and competitors' products;
<br>• Train partners and clients on product features;
<br>• Support promotional campaigns and share materials with stakeholders;
<br>• Prepare quotations, invoices, and proposals as needed;
<br>• Perform any task as requested by the management;
<br>• Reach annual sales and KPI targets;
<br>• Regularly attend company meetings, technical data/training presentations and briefings;
<br>• Report regularly daily activities and provide comprehensive feedback;
<br>• Work within medical ethics and compliance standard;
<br>• Apply the values of the company
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works.
<br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan.
<br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards.
<br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution.
<br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices.
<br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections.
<br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems.
<br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems.
<br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests.
<br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors.
<br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials.
<br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures.
<br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions.
<br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates.
<br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities.
<br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented.
<br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results.
<br>• Provide technical guidance and on-site training to technicians when required.
<br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained.
<br>• Support preventive and corrective maintenance for installed renewable energy systems.
<br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure.
<br>
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS:
<br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field.
<br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning.
<br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing.
<br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems.
<br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals.
<br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations.
<br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools.
<br>• Strong knowledge of electrical safety requirements and safe working procedures.
<br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities.
<br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills.
<br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines.
<br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages.
<br>• Strong attention to detail and the ability to work under pressure and at different project sites.
<br>• Fluency in Arabic and good command of English; French is an advantage
<b>Key Responsibilities </b><br> Identify and approach potential customers to promote the company's products and services. <br> Assist in generating new sales leads and developing business opportunities. <br> Build and maintain strong relationships with existing and prospective customers. <br> Understand customer needs and recommend suitable products or services. <br> Prepare sales quotations, proposals, and and other relevant documentation. <br> Follow up with customers regarding inquiries, offers, and orders. <br> Support the sales team in achieving monthly and annual sales targets. <br> Maintain accurate customer records and update sales activities in the company's system. <br> Coordinate with other departments to ensure customer satisfaction and timely order processing. <br> Monitor market trends and competitors' activities. <br> Participate in sales meetings, training sessions, and promotional activities. <br><p><strong>Desired Candidate Profile</strong></p>Education Requirements <br> Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred. <br> A high school diploma or technical degree may be accepted depending on the company's requirements. <br>Experience <br> 0 2 years of experience in sales, customer service, or a related field. <br> Fresh graduates are encouraged to apply. <br> Previous experience in retail, customer-facing roles, or sales internships is an advantage.
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Manage and supervise the daily activities of the accounting team.
<br>• Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations.
<br>• Prepare monthly, quarterly, and annual financial statements.
<br>• Ensure compliance with local tax laws and financial regulations.
<br>• Coordinate with Procurement and Stock Control departments to reconcile supplier invoices, GRNs (Goods Received Notes), and inventory records.
<br>• Monitor and control company expenses, budgets, and forecasts.
<br>• Implement and maintain internal financial controls and procedures.
<br>• Prepare payroll calculations and ensure proper disbursement.
<br>• Assist in external audits and liaise with auditors, banks, and regulatory bodies.
<br>• Provide financial analysis and recommendations to management for decision-making.
<br>• Train, mentor, and evaluate the accounting team.
<br>
<br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
<br>
<br>• Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CMA is a plus).
<br>• Minimum 5 years of accounting experience, with at least 2 years in a supervisory/managerial role.
<br>• Strong knowledge of accounting standards and financial reporting.
<br>• Proficiency in accounting software and MS Excel.
<br>• Excellent analytical, problem-solving, and organizational skills.
<br>• Strong leadership and team management abilities.
<br>• High attention to detail and accuracy
Responsible for overseeing daily accounting operations, ensuring accurate financial reporting and compliance, managing budgets and audits, and providing financial insights to support decision-making
<br>
<br>
<br>MAIN DUTIES AND RESPONSIBILITIES:
<br>• Manage and supervise the daily activities of the accounting team.
<br>• Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations.
<br>• Prepare monthly, quarterly, and annual financial statements.
<br>• Ensure compliance with local tax laws and financial regulations.
<br>• Coordinate with Procurement and Stock Control departments to reconcile supplier invoices, GRNs (Goods Received Notes), and inventory records.
<br>• Monitor and control company expenses, budgets, and forecasts.
<br>• Implement and maintain internal financial controls and procedures.
<br>• Prepare payroll calculations and ensure proper disbursement.
<br>• Assist in external audits and liaise with auditors, banks, and regulatory bodies.
<br>• Provide financial analysis and recommendations to management for decision-making.
<br>• Train, mentor, and evaluate the accounting team.
<br>
<br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
<br>
<br>• Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CMA is a plus).
<br>• Minimum 5 years of accounting experience, with at least 2 years in a supervisory/managerial role.
<br>• Strong knowledge of accounting standards and financial reporting.
<br>• Proficiency in accounting software and MS Excel.
<br>• Excellent analytical, problem-solving, and organizational skills.
<br>• Strong leadership and team management abilities.
<br>• High attention to detail and accuracy
Responsible for overseeing daily accounting operations, ensuring accurate financial reporting and compliance, managing budgets and audits, and providing financial insights to support decision-making
<br>
<br>
<br>MAIN DUTIES AND RESPONSIBILITIES:
<br>• Manage and supervise the daily activities of the accounting team.
<br>• Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations.
<br>• Prepare monthly, quarterly, and annual financial statements.
<br>• Ensure compliance with local tax laws and financial regulations.
<br>• Coordinate with Procurement and Stock Control departments to reconcile supplier invoices, GRNs (Goods Received Notes), and inventory records.
<br>• Monitor and control company expenses, budgets, and forecasts.
<br>• Implement and maintain internal financial controls and procedures.
<br>• Prepare payroll calculations and ensure proper disbursement.
<br>• Assist in external audits and liaise with auditors, banks, and regulatory bodies.
<br>• Provide financial analysis and recommendations to management for decision-making.
<br>• Train, mentor, and evaluate the accounting team.
<br>
<br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
<br>
<br>• Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CMA is a plus).
<br>• Minimum 5 years of accounting experience, with at least 2 years in a supervisory/managerial role.
<br>• Strong knowledge of accounting standards and financial reporting.
<br>• Proficiency in accounting software and MS Excel.
<br>• Excellent analytical, problem-solving, and organizational skills.
<br>• Strong leadership and team management abilities.
<br>• High attention to detail and accuracy
Main Duties and Responsibilities
<br>Operational Leadership and Coordination
<br>• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor.
<br>• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets.
<br>• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations.
<br>• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented.
<br>• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting.
<br>
<br>Education Experience and Skills
<br>• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field.
<br>• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role.
<br>• Demonstrated ability to manage multiple operational departments and lead managers or supervisors.
<br>• Strong knowledge of inventory control, warehouse operations, delivery planning, fleet management, service workflows, and operational safety.
<br>• Strong command of ERP systems; experience with Odoo is preferred. Proficiency in Microsoft Excel and operational reporting is required
The Senior Accountant is responsible for overseeing daily accounting operations, ensuring accuracy in financial reporting, and maintaining compliance with accounting standards and company policies. This role involves preparing financial statements, managing accounts, supervising junior staff, and supporting management with financial planning and analysis
<br>
<br>MAIN DUTIES AND RESPONSIBILITIES:
<br>• Manage and supervise daily accounting operations, including accounts payable, accounts receivable, and general ledger
<br>• Prepare, review, and analyze financial statements, reports, and budgets
<br>• Ensure compliance with accounting standards, company policies, and local regulations
<br>• Conduct financial analysis to support management decision-making
<br>• Reconcile bank statements, ledgers, and accounts to ensure accuracy
<br>• Assist with internal and external audits, providing necessary documentation and explanations
<br>• Monitor cash flow, expenses, and financial transactions to optimize financial performance
<br>• Mentor junior accounting staff and support their professional development
<br>• Recommend process improvements to enhance efficiency and financial accuracy
<br>
<br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:
<br>
<br>• Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent certification is a plus
<br>• Minimum of 5 years of accounting experience, with at least 2 years in a senior or supervisory role
<br>• Strong knowledge of accounting principles, financial reporting, and tax regulations
<br>• Proficiency in ERP systems (Odoo is a plus) and Microsoft Office tools
<br>• Excellent analytical, problem-solving, and organizational skills
<br>• Strong communication and interpersonal abilities
<br>• Fluency in Arabic and English; French is an advantage
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