وظائف arcenciel

<p>General Objective <br>The content Creator and Social Media Officer develops and manages engaging, creative, and consistent digital content to strengthen brand awareness, promote products and activities, increase audience engagement, and support the commercial and social objectives of La Boutique Sociale and arcenciel by ensuring effective social media management and communicate the organization's commitment to sustainability, reuse, circular fashion, and social impact. <br> <br>General Tasks <br> <br>1. Content Creation &amp; Planning <br> <br>Develop monthly and weekly content calendars for assigned accounts, aligned with campaigns, product launches, sales priorities, and key dates. <br>Create content including photos, videos, Reels, Stories, posts, carousels, campaigns, and promotional materials. <br>Photograph and film products, fashion pieces, styled looks, stores, team members, activities, events, and behind-the-scenes content. <br>Write engaging captions, headlines, calls-to-action, and hashtags in Arabic, English, and French as relevant to each audience. <br>Edit and adapt content to each platform's formats and best practices while maintaining consistent brand quality. <br>Represent the brands on camera when needed, communicating their identity, products, stories, and values. <br>Research sustainable fashion, second-hand, vintage, upcycling, circular fashion, textile waste, reuse, and industry trends to develop relevant content ideas. <br>Highlight the social and environmental impact of La Boutique Sociale and arcenciel through storytelling. <br>2. Social Media &amp; Community Management <br> <br>Publish and schedule approved content according to the content calendar. <br>Manage daily activity across assigned social media accounts (e.g., Instagram, Facebook, TikTok). <br>Monitor and respond to comments, messages, mentions, and tags within agreed response times, referring sales and order inquiries to the relevant team. <br>Engage with followers and customers and communicate relevant information about products, stores, events, and activities. <br>Escalate complaints, negative comments, or sensitive issues to the direct supervisor in line with approved procedures. <br>Monitor trends, formats, sounds, and relevant topics to identify content opportunities. <br>Identify and coordinate collaborations with relevant influencers, content creators, and partner accounts, in line with approved guidelines. <br>3. Product, Commercial &amp; Event Content <br> <br>Create content that supports product visibility, sales, campaigns, and brand awareness, and drives traffic to the websites and stores. <br>Coordinate with the E-Commerce &amp; Sales Channels Officer and relevant teams to obtain accurate product information, prices, availability, and promotions. <br>Cover selected markets, pop-ups, workshops, events, and campaigns through photos, videos, and live Stories. <br>Participate in and represent the brands at exhibitions, vintage markets, pop-ups, workshops, and promotional events. <br>Prepare pre-event, live, and post-event content. <br>4. Content Organization &amp; Coordination <br> <br>Maintain an organized digital library of photos, videos, graphics, and published content. <br>Coordinate with employees and relevant teams to collect information and content requirements. <br>Submit content for review and approval and apply required revisions. <br>Maintain updated content calendars, files, and publication records. <br>5. Performance Monitoring <br> <br>Monitor weekly and monthly performance across all assigned accounts. <br>Track key indicators such as reach, views, engagement rate, follower growth, saves, shares, messages received, and website link clicks. <br>Identify successful and underperforming content and recommend improvements. <br>Prepare a monthly performance report for the direct supervisor, including insights and recommendations for the following month. <br>6. Brand Representation <br> <br>Ensure all content respects the approved brand identity, visual guidelines, tone of voice, and communication standards. <br>Ensure accurate and respectful representation of employees, clients, partners, and beneficiaries, and obtain their consent before photographing or filming them. <br>Ensure communication reflects arcenciel s values of social impact, sustainability, reuse, circularity, community engagement and inclusion. <br>Working Conditions <br>Job Constraints: Occasional evening and weekend work during events, markets, and pop-ups; travel within Lebanon; handling and transporting products and display materials. <br>Tools, Software used: Instagram, Facebook, TikTok, Meta Business Suite, CapCut or similar video-editing apps, Canva, photo-editing tools, social media scheduling tools, AI-powered tools for content support, and photography equipment or smartphone cameras. <br>Workplace: Sed el Bauchrieh, with field work at events, markets, pop-ups, and partner locations. <br>Working Schedule: From Monday To Friday, 8 hours per day <br> <br></p><p><strong>Desired Candidate Profile</strong></p><p>Requirements <br>Skill set and competencies <br>Passion for fashion, styling, creativity, and visual storytelling. <br>Basic understanding of the fashion industry,</p>

<p>General Objective <br>The Social Program Lead is responsible for providing strategic, technical, and managerial leadership to arcenciel s Social Services Unit to ensure the delivery of coherent, inclusive, and high-quality social interventions across all centers while aiming to institutionalize a unified social work frame of work grounded in the Community-Based Inclusive Development (CBID) approach, to transform field experience and social data into actionable insights that support evidence-based decision-making and impact for vulnerable individuals and communities. <br> <br> <br>General Tasks <br>1. Strategic Leadership and Program Development <br>Lead the development and implementation of arcenciel s institutional social work vision and strategy in alignment with the organization s mission and the Community-Based Inclusive Development (CBID) approach. <br>Position social services as a transversal function that supports all relevant sectors and programs. <br>Identify emerging social needs and strategic opportunities to enhance program relevance and impact. <br>Contribute to organizational planning and decision-making related to social inclusion and community development. <br>2. Methodology Development and Quality Assurance <br>Develop, harmonize, and update social work methodologies, tools, procedures, and standards across all community centers. <br>Standardize key processes related to outreach, vulnerability assessment, case management, referral, and follow-up. <br>Establish and monitor quality assurance mechanisms to ensure compliance with organizational policies, ethical standards, and safeguarding requirements. <br>Review practices regularly and implement improvements as needed. <br>3. Technical Oversight and Service Delivery <br>Provide technical guidance to social teams to ensure effective and consistent implementation of social interventions. <br>Support teams in addressing complex cases and technical challenges. <br>Ensure services are delivered in a timely, appropriate, and effective manner to beneficiaries according to arcenciel s vision and mission. <br>4. Team Management and Capacity Building <br>Supervise, coach, and support social services staff across community centers. <br>Set performance expectations and monitor staff performance. <br>Identify training and development needs and coordinate capacity-building initiatives. <br>Promote a culture of accountability, collaboration, and continuous improvement within the social unit. <br>Participate in recruitment, onboarding, and performance appraisal processes as needed. <br>5. Community Engagement and Partnership Development <br>Strengthen outreach mechanisms to identify vulnerable populations and unmet needs. <br>Maintain an up-to-date mapping of services and referral resources. <br>Develop and manage partnerships with local authorities, service providers, community organizations, SDLs, GDLs, and other stakeholders. <br>Represent arcenciel in external events and networking forums. <br>6. Monitoring, Evaluation, and Knowledge Management <br>Oversee the collection, analysis, and interpretation of social data and performance indicators. <br>Prepare reports and recommendations to support management decision-making in coordination with the social unit team across the centers. <br>Capitalize on lessons learned and best practices to improve service delivery and institutional learning. <br>Contribute to donor reports, proposals, and other institutional documentation as required <br>7. Beneficiary Participation and Community Empowerment <br>Promote the active participation of beneficiaries and communities in identifying needs, designing interventions, and evaluating services. <br>Foster community ownership and empowerment to strengthen the sustainability of interventions. <br>8. Internal Coordination and Organizational Development <br>Facilitate coordination between community centers and other organizational sectors. <br>Contribute to organizational change initiatives aimed at improving cohesion, efficiency, and integration of social services. <br> <br>Working Conditions <br> <br>Job Constraints : Frequent travel to arcenciel centers and partner locations across Lebanon is required, along with the ability to work effectively in emotionally demanding situations involving vulnerable individuals and families while managing multiple priorities and deadlines in a dynamic environment. <br>Tools, Software used : Microsoft Office, Power BI, SPSS, Data collection and case management systems <br>Workplace : Based in Jisr El Bacha (office-based) with frequent travel to community centers and partner locations across Lebanon. <br>Working Schedule : Full-time position, 8 hours per day and 5 times per week (Monday till Friday) <br> Type of Contract: 1 year contract renewable depending on funds and performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements <br>Skill set and competencies <br> <br> Strategic and systems thinking <br>Technical leadership in social and community development <br>Team management, coordination and coaching <br>Program design and process structuring <br>Analytical and problem-solving skills <br>Data interpretation and evidence-based d</p>

General Objective <br>The content Creator and Social Media Officer develops and manages engaging, creative, and consistent digital content to strengthen brand awareness, promote products and activities, increase audience engagement, and support the commercial and social objectives of La Boutique Sociale and arcenciel by ensuring effective social media management and communicate the organization's commitment to sustainability, reuse, circular fashion, and social impact. <br> <br>General Tasks <br> <br>1. Content Creation & Planning <br> <br>Develop monthly and weekly content calendars for assigned accounts, aligned with campaigns, product launches, sales priorities, and key dates. <br>Create content including photos, videos, Reels, Stories, posts, carousels, campaigns, and promotional materials. <br>Photograph and film products, fashion pieces, styled looks, stores, team members, activities, events, and behind-the-scenes content. <br>Write engaging captions, headlines, calls-to-action, and hashtags in Arabic, English, and French as relevant to each audience. <br>Edit and adapt content to each platform's formats and best practices while maintaining consistent brand quality. <br>Represent the brands on camera when needed, communicating their identity, products, stories, and values. <br>Research sustainable fashion, second-hand, vintage, upcycling, circular fashion, textile waste, reuse, and industry trends to develop relevant content ideas. <br>Highlight the social and environmental impact of La Boutique Sociale and arcenciel through storytelling. <br>2. Social Media & Community Management <br> <br>Publish and schedule approved content according to the content calendar. <br>Manage daily activity across assigned social media accounts (e.g., Instagram, Facebook, TikTok). <br>Monitor and respond to comments, messages, mentions, and tags within agreed response times, referring sales and order inquiries to the relevant team. <br>Engage with followers and customers and communicate relevant information about products, stores, events, and activities. <br>Escalate complaints, negative comments, or sensitive issues to the direct supervisor in line with approved procedures. <br>Monitor trends, formats, sounds, and relevant topics to identify content opportunities. <br>Identify and coordinate collaborations with relevant influencers, content creators, and partner accounts, in line with approved guidelines. <br>3. Product, Commercial & Event Content <br> <br>Create content that supports product visibility, sales, campaigns, and brand awareness, and drives traffic to the websites and stores. <br>Coordinate with the E-Commerce & Sales Channels Officer and relevant teams to obtain accurate product information, prices, availability, and promotions. <br>Cover selected markets, pop-ups, workshops, events, and campaigns through photos, videos, and live Stories. <br>Participate in and represent the brands at exhibitions, vintage markets, pop-ups, workshops, and promotional events. <br>Prepare pre-event, live, and post-event content. <br>4. Content Organization & Coordination <br> <br>Maintain an organized digital library of photos, videos, graphics, and published content. <br>Coordinate with employees and relevant teams to collect information and content requirements. <br>Submit content for review and approval and apply required revisions. <br>Maintain updated content calendars, files, and publication records. <br>5. Performance Monitoring <br> <br>Monitor weekly and monthly performance across all assigned accounts. <br>Track key indicators such as reach, views, engagement rate, follower growth, saves, shares, messages received, and website link clicks. <br>Identify successful and underperforming content and recommend improvements. <br>Prepare a monthly performance report for the direct supervisor, including insights and recommendations for the following month. <br>6. Brand Representation <br> <br>Ensure all content respects the approved brand identity, visual guidelines, tone of voice, and communication standards. <br>Ensure accurate and respectful representation of employees, clients, partners, and beneficiaries, and obtain their consent before photographing or filming them. <br>Ensure communication reflects arcenciel’s values of social impact, sustainability, reuse, circularity, community engagement and inclusion. <br>Working Conditions <br>Job Constraints: Occasional evening and weekend work during events, markets, and pop-ups; travel within Lebanon; handling and transporting products and display materials. <br>Tools, Software used: Instagram, Facebook, TikTok, Meta Business Suite, CapCut or similar video-editing apps, Canva, photo-editing tools, social media scheduling tools, AI-powered tools for content support, and photography equipment or smartphone cameras. <br>Workplace: Sed el Bauchrieh, with field work at events, markets, pop-ups, and partner locations. <br>Working Schedule: From Monday To Friday, 8 hours per day <br> <br> <br>Requirements <br>Skill set and competencies <br>Passion for fashion, styling, creativity, and visual storytelling. <br>Basic understanding of the fashion industry

General Objective <br> <br>The E-Commerce & Sales Channels Officer manages and develops the e-commerce platforms and sales channels of La Boutique Sociale and Inventi Studio, contributing to increased sales, improved customer experience, expanded commercial partnerships, and sustainable business growth to ensure accurate product information, efficient online sales operations, and the development of new commercial opportunities, in coordination with the relevant internal teams in alignment with arcenciel’s mission and values. <br> <br> <br>General Tasks <br> <br>1. E-Commerce & Website Management <br> <br>Manage and regularly update the La Boutique Sociale and Inventi Studio websites, ensuring content, prices, and stock levels are accurate at all times. <br>Upload new products with high-quality photographs, engaging and search-friendly descriptions, accurate prices, and complete product information (sizes, measurements, materials, condition, and care). <br>Coordinate with the photographer to receive, select, organize, and prepare product images for online publication. <br>Take product photographs when needed and use AI and photo-editing tools to enhance product presentation responsibly, without misrepresenting the colour, condition, or quality of items. <br>Create and update website banners, product categories, collections, and promotional sections to improve navigation and the customer experience. <br>Keep online stock synchronized with stores and events, promptly removing or marking sold items, particularly unique second-hand, vintage, and upcycled pieces. <br>Coordinate with the Operations team on online order processing, delivery, exchanges, and returns, and follow up on order-related customer inquiries. <br>Regularly test the websites (checkout, payment, links, and mobile display) and report technical issues to the relevant service provider. <br> <br>2. Online Sales Channels & Marketplace Management <br> <br>Manage product listings across external marketplaces, partner websites, social commerce channels (e.g., Instagram and Facebook Shops, WhatsApp Business catalogue), and other online sales platforms. <br>Select, prepare, photograph, describe, and upload suitable products for each channel according to its requirements and audience. <br>Coordinate product placement and collaborations with external platforms and online retailers. <br>Monitor product availability, pricing consistency, listing quality, and sales performance across all channels. <br>Identify and assess new online marketplaces and digital platforms that could expand the brands' reach and generate additional revenue, including their commission and logistics terms. <br> <br>3. Sales Growth & Commercial Development <br> <br>Identify opportunities to drive customer traffic to the websites, stores, and sales events. <br>Propose promotional campaigns, product launches, seasonal offers, bundles, and other sales initiatives in coordination with the Marketing & Communication team. <br>Coordinate website announcements, promotional updates, and sales campaigns with the Content Creator & Social Media Officer and other relevant teams. <br>Track key sales indicators such as revenue per channel, number of orders, average order value, conversion rate, best- and slow-selling items, and returns. <br>Prepare a monthly sales report highlighting performance by channel, new opportunities, challenges, and recommendations for growth. <br> <br>4. Partnerships, Networking & New Sales Opportunities <br> <br>Identify and develop relationships with potential retail partners, concept stores, boutiques, online platforms, businesses, and other relevant organizations. <br>Build partnerships that enable the brands' products to be sold, displayed, or promoted through new outlets and sales channels. <br>Initiate and follow up on collaborations, pop-ups, consignment opportunities, and joint promotional activities. <br>Present the brands and their products professionally to potential partners and negotiate collaboration terms (e.g., consignment, commission, pop-up conditions) within the organization's approved framework, referring final agreements for approval. <br>Maintain an updated database of contacts, partnership opportunities, agreed terms, and follow-up actions. <br>Proactively develop a network of contacts that contributes to business development, brand visibility, and sustainable sales growth. <br> <br>5. Events, Pop-Ups & Exhibitions <br> <br>Identify suitable events, markets, and venues to showcase and sell the brands' products. <br>Participate in exhibitions, markets, pop-ups, and other sales-related events. <br>Coordinate with internal teams to prepare products, pricing, displays, and promotional materials. <br>Track stock and sales during events and reconcile them with the Operations team afterwards. <br>Engage with potential customers, partners, and collaborators, and collect customer contacts (with their consent) to grow the customer base. <br>Follow up with contacts made during events to convert networking opportunities into sales and partnerships. <br> <br>6. Responsible Communication & Alignment with arcenciel’s

General Objective <br>The Social Program Lead is responsible for providing strategic, technical, and managerial leadership to arcenciel’s Social Services Unit to ensure the delivery of coherent, inclusive, and high-quality social interventions across all centers while aiming to institutionalize a unified social work frame of work grounded in the Community-Based Inclusive Development (CBID) approach, to transform field experience and social data into actionable insights that support evidence-based decision-making and impact for vulnerable individuals and communities. <br> <br> <br>General Tasks <br>1. Strategic Leadership and Program Development <br>Lead the development and implementation of arcenciel’s institutional social work vision and strategy in alignment with the organization’s mission and the Community-Based Inclusive Development (CBID) approach. <br>Position social services as a transversal function that supports all relevant sectors and programs. <br>Identify emerging social needs and strategic opportunities to enhance program relevance and impact. <br>Contribute to organizational planning and decision-making related to social inclusion and community development. <br>2. Methodology Development and Quality Assurance <br>Develop, harmonize, and update social work methodologies, tools, procedures, and standards across all community centers. <br>Standardize key processes related to outreach, vulnerability assessment, case management, referral, and follow-up. <br>Establish and monitor quality assurance mechanisms to ensure compliance with organizational policies, ethical standards, and safeguarding requirements. <br>Review practices regularly and implement improvements as needed. <br>3. Technical Oversight and Service Delivery <br>Provide technical guidance to social teams to ensure effective and consistent implementation of social interventions. <br>Support teams in addressing complex cases and technical challenges. <br>Ensure services are delivered in a timely, appropriate, and effective manner to beneficiaries according to arcenciel’s vision and mission. <br>4. Team Management and Capacity Building <br>Supervise, coach, and support social services staff across community centers. <br>Set performance expectations and monitor staff performance. <br>Identify training and development needs and coordinate capacity-building initiatives. <br>Promote a culture of accountability, collaboration, and continuous improvement within the social unit. <br>Participate in recruitment, onboarding, and performance appraisal processes as needed. <br>5. Community Engagement and Partnership Development <br>Strengthen outreach mechanisms to identify vulnerable populations and unmet needs. <br>Maintain an up-to-date mapping of services and referral resources. <br>Develop and manage partnerships with local authorities, service providers, community organizations, SDLs, GDLs, and other stakeholders. <br>Represent arcenciel in external events and networking forums. <br>6. Monitoring, Evaluation, and Knowledge Management <br>Oversee the collection, analysis, and interpretation of social data and performance indicators. <br>Prepare reports and recommendations to support management decision-making in coordination with the social unit team across the centers. <br>Capitalize on lessons learned and best practices to improve service delivery and institutional learning. <br>Contribute to donor reports, proposals, and other institutional documentation as required <br>7. Beneficiary Participation and Community Empowerment <br>Promote the active participation of beneficiaries and communities in identifying needs, designing interventions, and evaluating services. <br>Foster community ownership and empowerment to strengthen the sustainability of interventions. <br>8. Internal Coordination and Organizational Development <br>Facilitate coordination between community centers and other organizational sectors. <br>Contribute to organizational change initiatives aimed at improving cohesion, efficiency, and integration of social services. <br> <br>Working Conditions <br> <br>Job Constraints : Frequent travel to arcenciel centers and partner locations across Lebanon is required, along with the ability to work effectively in emotionally demanding situations involving vulnerable individuals and families while managing multiple priorities and deadlines in a dynamic environment. <br>Tools, Software used : Microsoft Office, Power BI, SPSS, Data collection and case management systems… <br>Workplace : Based in Jisr El Bacha (office-based) with frequent travel to community centers and partner locations across Lebanon. <br>Working Schedule : Full-time position, 8 hours per day and 5 times per week (Monday till Friday) <br>​Type of Contract: 1 year contract renewable depending on funds and performance. <br> <br> <br>Requirements <br>Skill set and competencies <br> <br> Strategic and systems thinking <br>Technical leadership in social and community development <br>Team management, coordination and coaching <br>Program design and process structuring <br>Analytical and problem-solving skills <br>Data interpretation and evidence-based d