GlobeMed Lebanon jobs

<p>The Medical Officer makes sure that our insured patients get quality healthcare. Being the first interlocutor with our risk carriers and medical providers for solving inquiries and complaints related to medical coverage decisions and patient cases.</p><p>Duties:</p><ul><li>Make contact and negotiate with guarantors to solve problems concerning patients coverage cases.</li><li>Assist guarantors in the underwriting and scoring of new and renewed adherents.</li><li>Monitor the length of stay, utilization, medical cases, and their related costs.</li><li>Generate hospitalization reports and follow up on tracked high-cost cases with the concerned Field Medical Officers</li><li>Follow up on medical discharges with Field Medical Officers.</li><li>Contribute to projects related to the Medical Services department as assigned by the Medical Director.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Medical Doctor degree</li><li>0 to 2 years of experience in the related field</li><li>English &amp; Arabic language, French is a plus.</li><li>Excellent communication skills &amp; Organizational skills</li><li>Negotiation skills &amp; problem-solving</li><li>Analytical thinking skills</li><li>Always up to date in terms of medical research</li></ul>

Medical Officer – Medical Services Department <br>The Medical Officer makes sure that our insured patients get quality healthcare. Being the first interlocutor with our risk carriers and medical providers for solving inquiries and complaints related to medical coverage decisions and patient cases. <br> <br>Duties: <br>• Make contact and negotiate with guarantors to solve problems concerning patients’ coverage cases. <br>• Assist guarantors in the underwriting and scoring of new and renewed adherents. <br>• Monitor the length of stay, utilization, medical cases, and their related costs. <br>• Generate hospitalization reports and follow up on tracked high-cost cases with the concerned Field Medical Officers <br>• Follow up on medical discharges with Field Medical Officers. <br>• Contribute to projects related to the Medical Services department as assigned by the Medical Director. <br> <br>Requirements: <br>• Medical Doctor degree <br>• 0 to 2 years of experience in the related field <br>• English & Arabic language, French is a plus. <br>• Excellent communication skills & Organizational skills <br>• Negotiation skills & problem-solving <br>• Analytical thinking skills <br>• Always up to date in terms of medical research

The Customer Care Agent handles multi‐channel contacts coming from GlobeMed Lebanon stakeholders and provides them with the best support and assistance using a quality customer service approach. <br> <br>Managerial skills: <br>Interpersonal‐ Communication‐ Negotiation‐ Follow up‐ Problem Solving‐ Organization‐ Time management <br> <br>Technical skills: <br>English & French languages – MS Office <br> <br>Education: <br>A bachelor degree in business administration, or any equivalent bachelor degree. <br> <br>Experience: 0 to 2 years of experience in the related field