Programming in Lebanon

Main Duties and Responsibilities: <br>• Manage and follow up on all internal maintenance activities. <br>• Plan preventive and corrective maintenance schedules. <br>• Conduct regular inspections of branches, warehouses, showrooms, and offices. <br>• Monitor electrical, plumbing, HVAC, lighting, equipment, and general building conditions. <br>• Assign maintenance tasks for internal maintenance team and verify the quality of completed work. <br>• Coordinate with contractors, suppliers, and service providers. <br>• Monitor maintenance expenses, quotations, materials, and spare parts. <br>• Ensure compliance with company safety procedures and PPE requirements. <br>• Support renovations, exhibitions, events, and new site preparation based on assigned task from the GM. <br>• Report maintenance progress, urgent issues, costs, and recommended improvements to management. <br>• Ensure urgent breakdowns are handled quickly to minimize operational disruption. <br>• Maintain accurate records of maintenance work, inspections, warranties, and equipment. <br>Requirements: <br>• Technical diploma or degree in Engineering, Maintenance, Facilities Management, or a related field. <br>• Minimum 5 years of relevant experience, including supervisory experience. <br>• Good knowledge of electrical systems, plumbing, HVAC, and general maintenance. <br>• Strong leadership, planning, communication, and problem-solving skills. <br>• Ability to manage multiple sites, contractors, priorities, and budgets. <br>• Knowledge of Microsoft Office and ERP systems; Odoo experience is a plus. <br>• Valid driving licence and ability to visit company locations when required

Main Duties and Responsibilities <br>Operational Leadership and Coordination <br>• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor. <br>• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets. <br>• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations. <br>• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented. <br>• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting. <br> <br>Education Experience and Skills <br>• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field. <br>• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role. <br>• Demonstrated ability to manage multiple operational departments and lead managers or supervisors. <br>• Strong knowledge of inventory control, warehouse operations, delivery planning, fleet management, service workflows, and operational safety. <br>• Strong command of ERP systems; experience with Odoo is preferred. Proficiency in Microsoft Excel and operational reporting is required

<p>We are looking for a Performance Director to lead the strategic direction, execution excellence, and continuous growth of performance marketing across key clients. This role requires deep expertise in Paid Search, Paid Social, Programmatic, analytics, and full-funnel performance strategy. You will act as the senior strategic partner for clients, overseeing performance frameworks, directing cross-channel teams, and ensuring measurable business outcomes. You will also play a critical role in elevating delivery standards, mentoring senior specialists and managers, and driving innovation across the performance function.</p><p>Key Responsibilities</p><ul><li>Lead end-to-end performance strategy across Paid Search, Paid Social, Programmatic, eCommerce, and full-funnel digital acquisition.</li><li>Develop growth frameworks, performance roadmaps, testing plans, and optimization methodologies aligned with client objectives.</li><li>Own senior client relationships provide strategic guidance, challenge thinking, and translate data into clear, compelling recommendations.</li><li>Oversee performance teams across channels, ensuring flawless execution, pacing accuracy, and alignment with KPIs.</li><li>Provide strategic leadership on attribution models, measurement frameworks, audience strategies, and bidding approaches.</li><li>Direct the analysis of campaign data to uncover insights, identify opportunities, and drive performance improvements.</li><li>Collaborate closely with creative, media, analytics, and technology teams to build integrated, data-driven solutions.</li><li>Drive innovation by introducing new tools, automation, platform features, and performance best practices.</li><li>Oversee forecasting, budgeting, and investment modeling to support decision-making and optimize ROI.</li><li>Provide hands-on mentorship to Performance Managers and Specialists; build talent capabilities and elevate team quality.</li><li>Ensure operational excellence and adherence to internal processes, QA standards, and documentation requirements.</li><li>Stay ahead of platform changes, industry shifts, and market trends to proactively shape performance strategies.</li></ul><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul>

<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p><strong>Role Overview</strong></p><p>We are looking for a Risk &amp; Underwriting Analyst to sit inside our Risk &amp; Underwriting team and take real ownership of the work that keeps merchants out of trouble. You will own the chargeback function end to end. That is the anchor of the job but it is not the whole job, and we are not hiring a chargeback analyst who might one day help with other things. Underwriting is the second half of this role, not a stretch goal: you will work the underwriting and boarding pipeline with the Lead from day one, and we expect you to be carrying real weight on it. Alongside both, you will keep eyes on risk and transaction monitoring, and you will be the person who notices when a pattern stops looking normal. Around all of that, you will spend a good part of your week talking to people: Support, Operations, Finance, Partnerships, Product and, just as often, merchants and partners directly. This is a role with a lot of surface area and very little sitting still. Priorities move, deadlines belong to the card networks rather than to us, and the interesting problems rarely arrive labelled. If that sounds like your kind of day, keep reading.</p><p><strong>What you'll own</strong></p><p><strong>Chargebacks &amp; disputes your function</strong></p><ul><li>Own the chargeback lifecycle end to end: intake from the networks, merchant notification, evidence gathering, representment, pre-arbitration and arbitration decisions. Build and defend the case. Assemble compelling evidence, write representments that actually win, and know when a dispute is worth fighting versus when accepting it is the commercially smarter call.</li><li>Manage the chargebacks inbox and dispute queues to SLA network deadlines are not negotiable and neither are ours.</li><li>Coach merchants and partners: explain reason codes in plain language, tell them what evidence you need and why, and help the repeat offenders fix the root cause rather than re-fighting the same dispute every month.</li><li>Track and report the numbers that matter chargeback ratios, win rates, ageing, loss exposure, top reason codes, worst-performing MIDs and flag accounts drifting toward network monitoring programmes before they get there.</li><li>Improve the machinery. Templates, macros, portal workflows, evidence checklists, automation, knowledge- base articles: leave the function better organised than you found it.</li></ul><p><strong>Underwriting &amp; merchant boarding the other half of the job</strong></p><ul><li>Work the underwriting cycle with the Lead and carry your own share of the file: application review, KYC/KYB and document verification, business model and website review, sanctions and adverse media checks.</li><li>Assess risk on new and existing merchants industry, ownership, processing history, delivery model, refund and chargeback exposure and put forward a reasoned recommendation on approval, limits, reserves and conditions. Your view is expected to be part of the decision, not a summary of somebody else s.</li><li>Own the boarding pipeline day to day: keep applications moving, chase missing documents, unblock stuck files, resolve boarding errors, and keep merchants and partners informed the whole way through.</li><li>Run periodic reviews, re-underwriting and account changes as merchants grow, pivot, or start selling something they were never approved for.</li><li>Grow into the deeper end of it. As you build the reps, take on more of the underwriting book independently this role is meant to widen, not stay still.</li></ul><p><strong>Risk &amp; transaction monitoring</strong></p><ul><li>Monitor transaction activity and alert queues for fraud, laundering, collusion, card testing, velocity spikes, and merchants processing outside what they were approved for.</li><li>Investigate and resolve alerts with a clear written rationale, and escalate the ones that deserve escalation quickly and unambiguously.</li><li>Recommend and action risk decisions: holds, reserves, payout blocks, limit changes, offboarding and communicate them to the merchant with a straight face and a clear explanation.</li><li>Feed what you learn back into the rules. If a pattern beat us once, help make sure it does not beat us twice.</li></ul><p><strong>Compliance &amp; the rulebook a bonus if you bring it</strong></p><ul><li>Work within card scheme rules (Visa, Mastercard, Amex) and network dispute and monitoring programmes. If you already know this rulebook, you will use it here; if you do not, you will learn it on the job.</li><li>Support PCI DSS compliance across our merchant base SAQ progress, validation status, non-compliance follow-up and help merchants get through it without losing them in the jargon.</li><li>Keep records that hold up: clean audit trails, documented decisions, and evidence that stands on its own six months later.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of hands-on experience in payments risk, disputes, fraud, or merchant underwriting at a PSP, acquirer, processor, fintech, or a merchant with real card volume.</li><li>Direct, working chargeback knowledge. You have handled disputes yourself, know your way around reason codes, representment evidence and network timelines, and can explain a pre-arb without looking it up. This one is the non-negotiable.</li><li>A real appetite for underwriting. Exposure to underwriting, KYB/KYC or merchant boarding enough to know what a file looks like and what makes one risky. We will build on whatever base you have, but you need to want this half of the job, not tolerate it.</li><li>A feel for monitoring. You have looked at transaction activity or alert queues before and can tell a busy day from a bad one.</li><li>Sound risk judgement. You can weigh commercial reality against exposure, make a call with incomplete information, and write down why you made it.</li><li>Quick on your feet. You re-prioritise without drama, pick up unfamiliar tools and rules quickly, and stay accurate when several things land at once.</li><li>Genuinely good with people. Clear written English, a calm and direct manner with merchants and partners, and the instinct to pick up the phone when a thread is going nowhere.</li><li>French. A good part of our merchant and partner base works in French being able to handle those conversations properly matters to us.</li><li>Comfortable with data. Confident in spreadsheets and dashboards; able to pull a number, sanity-check it, and notice when it looks wrong.</li><li>Ownership by default. You close loops, you follow up, and you tell people where things stand before they have to ask.</li><li>Nice to have genuinely optional, and happily taught Working knowledge of card scheme regulations and network monitoring programmes (VDMP/VFMP, Mastercard ECM/EFM and their successors).</li><li>PCI DSS and SAQ familiarity, or experience running a merchant compliance programme.</li><li>Wider regulatory or AML/CTF exposure in a payments context.</li><li>Experience with a major processor or acquirer platform, dispute managers, or fraud and monitoring tooling.</li><li>SQL or similar for pulling your own data.</li></ul>

As a Housekeeping Supervisor Intern, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel. <br>Key Job Responsibilities : <br>- Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors. <br>- Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks. <br>- Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction. <br>- Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards. <br>- Monitor room status and communicate effectively with the Front Office Department for efficient operations. <br>- Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items. <br>- Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels. <br>- Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Head of Housekeeping. <br>- Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards. <br>- Uphold environmental, health, and safety standards in alignment with organizational policies. <br>- Adhere to the company’s environmental, health, and safety procedures and policies

<p>Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Data Specialist interacts with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts to develop and implement the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also interacts with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and NGOs to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Beirut, Lebanon, under the direct supervision of the Head of the Resident Coordinator Office. Responsibilities Within delegated authority, the incumbent will be responsible for the following duties: Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Identify, analyse, and interpret trends or patterns, using statistical methods to identify relevant features and variables in structured and unstructured sources of information and data. Develop and implement various analysis, reporting and quality control capabilities; identify appropriate data sources for analytics projects; locate and define new data analysis process improvement opportunities. Support the development of monitoring, evaluation and learning (MEL) products for UN Sustainable Development Cooperation Frameworks, leveraging UN organizations systems, UN approved indicators, Power BI and other approved tools. Develop reports, dashboards or other tools to effectively summarize findings and convey information to management. Create interactive and static data visualizations and employ advanced features of data visualization tools to aid decision-making and communications of analysis outputs. Lead production of data products such as reports or newsletters related to data analysis activities. Drafts inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc. Establish communication and cooperation with other parts of the organization to request data and express data needs. Support UNCT statistical capacity-building by mapping and sequencing agency specific technical assistance in line with Cooperation Framework, broker pooled funding opportunities for National Statistical System (NSS) priorities, and support convenings of data-partners between government, donors and civil society. Keep abreast of the current and emerging trends and developments in data analytics best practices, technologies and tools, and update management with findings and suggestions. Identify gaps in the NSS using relevant statistical capacity monitoring tools and recommend coordinated UN responses, highlighting opportunities to leverage big-data pilots, citizen-generated data, or geospatial solutions. Support projects execution by conducting robust data analysis and collaborate with other team members to ensure that projects adhere to work plan objectives. Supervise and guide other colleagues in the data-centric roles. Execute and oversee specific projects and activities, ensuring effective use of resources and alignment with planned objectives. Perform other duties as assigned. Competencies PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking. Coordination skills. Programme/Project management skills. Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2> <p>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science, economic or social sciences, or a related field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</p> <h2>Job - Specific Qualification</h2> <p>An active certificate in relevant areas such as data engineering, data management, or cloud platforms (e.g., AWS, Azure) is desirable.</p> <h2>Work Experience</h2> <p>A minimum of five (5) years of progressively responsible experience demonstrating the knowledge, skills and ability to translate business requirements into technical solutions is required. Demonstrated knowledge of foundational concepts in data manipulation and data analysis such as data structures, statistical methods, etc. is required Demonstrated knowledge of data life cycle including data collection, data wrangling, analysis, visualization, deployment, monitoring, and reporting is required. Demonstrated knowledge in database management to extract, transform, and load data from various sources is required. Demonstrated skills in developing and executing training programs and curricula across different levels and target audience using various methods is required. Demonstrated skills in data storytelling and data visualization tools such as Tableau, Power BI, Qlik, and R is desirable. Ability to assess data accuracy and consistency by performing data validation is desirable. Demonstrated skills to communicate complex and technical matters to diverse audiences is desirable. Demonstrated skills in relational databases (SQL) and programming languages (Python, R) is desirable. Ability to translate business requirements into technical solutions is desirable.</p> <h2>Languages</h2> <p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>

<p>We are looking for a detail-oriented junior accountant with 1 to 2 years of experience and a relevant degree in accounting or finance. The ideal candidate must possess strong computer literacy, strong organizational skills, and a solid foundation in basic financial record-keeping and data entry.</p><p>Job Details</p><p>Position: Junior Accountant</p><p>Experience: 1 to 2 years</p><p>Education: Bachelor s degree in Accounting, Finance, or a related field</p><p>Location: Hazmieh</p><p>Type: Full-time</p><p>Key Duties</p><ul><li>Enter daily financial transactions and data into the computer system accurately.</li><li>Organize and maintain financial records, receipts, and invoices.</li><li>Assist with basic bookkeeping and reconciling bank statements.</li><li>Support the finance team with month-end reporting tasks.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 to 2 years of hands-on accounting experience.</p><p>Degree in accounting or a related major.</p><p>Good computer skills, including typing accuracy and familiarity with software like Excel.</p><p>Clear communication skills and high attention to detail.</p>

<p>STMC is hiring a Junior Accountant to support daily accounting operations: recording supplier invoices and payment vouchers, cashier and bank reconciliations, payer settlement follow-up (NSSF, Army, MoPH, private insurers), and month-end closing support in a multi-currency environment (LBP / fresh USD). You will work in the hospital's information system and Excel, with direct exposure to billing, inventory, and payroll accounting.</p><p><strong>Desired Candidate Profile</strong></p><p>BA in Accounting or Finance; 0 2 years' experience (hospital or audit-firm exposure a plus); solid Excel; rigor and discretion with financial data; Arabic and English, French a plus</p>

<p><br></p><p>About the job: We re looking for a driven and relationship-focused Account Executive to join our growing team in the UAE. In this role, you ll run the full sales cycle from prospecting to close selling AI voice solution directly to restaurants. You ll be expected to spend time in the field, building relationships with restaurant owners, managers, and operators to help them understand how they can improve their guest experience and operational efficiency. This is an exciting opportunity for a self-starter who thrives in a fast-moving startup environment, enjoys meeting customers face-to-face, and has a passion for hospitality and technology.</p><p>What You ll Do</p><ul><li>Manage the end-to-end sales process, from lead generation to signed agreement.</li><li>Identify and prospect new restaurant customers across your geography through outbound outreach, networking, and on-site visits.</li><li>Conduct in-person meetings and product demos to understand customer needs and position Sadie s value.</li><li>Collaborate with internal teams to ensure a smooth handoff from sales to onboarding and customer success.</li><li>Maintain accurate pipeline data and forecasting in the CRM.</li><li>Represent Sadie at local industry events, restaurant meetups, and trade shows.</li><li>Consistently achieve and exceed monthly and quarterly sales targets.</li></ul><p>Why You ll Love Working Here</p><ul><li>Be part of a fast-growing company that s redefining restaurant technology.</li><li>Opportunity to own your territory and make a measurable impact on growth.</li><li>Collaborative, entrepreneurial team culture.</li><li>Competitive base salary + commission + bonus structure, benefits, and travel allowance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of full-cycle sales experience, ideally in SaaS, hospitality tech, or a related industry.</p><p>Proven success in field or territory sales, with experience building and maintaining strong client relationships.</p><p>Excellent communication, presentation, and negotiation skills.</p><p>Self-motivated and adaptable you enjoy autonomy and thrive in dynamic environments.</p><p>Familiarity with restaurant operations or hospitality technology is a strong plus.</p><p>Have reliable transportation and a willingness to travel locally to meet customers.</p>

<p>Record and categorize financial transactions, ensuring accuracy and proper allocation in the accounting system. Maintain documentation and audit trails for all recorded transactions. Manage Accounts Payable by reviewing vendor invoices, procurement reports, obtaining approvals, and maintaining accurate and current vendor records by reconciling vendor statements monthly. Respond to supplier inquiries and resolve payment issues. Manage Accounts Receivable by issuing invoices, tracking customer payments, and following up on outstanding balances, monitoring the billing mail on daily basis. Manage third-party accounts and ensure statements are kept up to date and reconciled regularly. Verify employees business and travel expense reports, including per diem claims, ensuring that all expenses are supported by receipts and are following company policies. Manage staff accounts, including advances, loans, and other amounts due, while following up on outstanding payments. Reconcile bank statements, credit card accounts, and other financial records to identify and resolve discrepancies. Maintain and monitor petty cash, ensuring all transactions are recorded with proper receipts and reconciled regularly. Oversee company debit card transactions by collecting receipts, verifying expenses, and posting entries accurately. Maintain accrual and prepaid expense schedules, ensuring they are accurate, up to date, and properly reconciled. Monitor borrowing schedules and ensure related interest charges are accurately recorded in the accounting system and aligned with the underlying schedules. Assist with month-end and year-end closing activities, including journal entries, accounts reconciliations, and financial reporting. Reconcile Regularly the cost and sales accounts ledgers with the technical reports (generated by Integra and Alaris). Help compile data for budgets and forecasts, and report on variances between actual and estimated figures. Maintain organized and up-to-date financial records in both digital and physical formats, ensuring readiness for audits. Communicate with vendors, clients, and internal departments to resolve discrepancies and clarify financial issues. Continuously look for opportunities to improve accounting procedures and support the finance team with administrative tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p>Answering Client support issues and working with clients via phone, connected session, and email. Troubleshooting: Analyzing bugs, resolving problems, and providing root cause analysis for errors Documentation and follow up: Recording issues using designated software tools, completing next steps, and following through resolutions. Communication: Providing technical expertise with Clients and being an excellent communicator, both written and verbal Collaboration: Building rapport and working with clients and others to engage clients. Interaction with: Quality Assurance, Development, Account management, other team members, and management Proactive improvements: Identifying and resolving potential issues before they become critical, and proposing improvements to enhance team effectiveness Building SQL queries for data analysis Helping write and optimize in-application SQL statements and queries Using data, generating and interpreting results to most accurately and quickly resolve issues Controlling data quality and providing remedial actions Assisting in the management of product provisioning, installation, and maintenance internally and with Clients Working with Clients to create, program, deploy, and test Client documents within the software application Preparing documentation and writing articles to publish in the client facing Knowledge Base Handling common database procedures such as upgrade, backup, recovery, and migration Performing application and database testing Becoming expert in the configuration and use of WeSuite software and supporting tools and systems</p><p><strong>Desired Candidate Profile</strong></p><p>3 years plus direct enterprise software application customer support Troubleshooting and resolution of issues SQL Server and database management Writing SQL queries Microsoft Windows environment Crystal Reports Use of Zendesk Skillsets Required: SQL Server and database management SQL queries Excellent communication skills both written and verbal Data interpretation Zendesk experience a plus</p>

<p>About RAY: RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities.</p><p><b><br></b></p><p><b>About the role: You will be responsible for:</b></p><ul><li>Customer Onboarding &amp; Training Guide new customers through the full setup of their domain, configuring features based on their operational needs, and delivering hands-on training in both English and Arabic.</li><li>Customer Support &amp; Issue Resolution Handle client support tickets, investigate and reproduce reported issues on our dev environment, escalate confirmed bugs or feature requests to the relevant team via Jira, and keep clients updated until resolution.</li><li>Domain Population Upon signing a new client, understand their requirements and populate and configure their platform domain with the relevant features, spaces, and configurations tailored to their property type.</li><li>Customer Health Monitoring Track platform utilization and engagement</li><li>Database Management Maintain and update internal databases with accurate client information.</li><li>Client Relationship Management Act as a day-to-day point of contact for client accounts, and collect feedback on product features, pain points, and overall satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, Computer Science, or a related field.</li><li>1 2 years of relevant experience in Customer Success, Customer Support, Account Management, or a similar client-facing role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent attention to detail and problem-solving abilities.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Excellent English and Arabic, both written and verbal.</li><li>Ability to work independently, take ownership, and manage tasks with limited supervision.</li><li>Familiarity with CRM software and/or ticketing tools is an advantage.</li><li>Strong time management skills and ability to meet deadlines.</li></ul>

<p>As a Customer Success Intern, you will work closely with the Customer Success team and gain hands-on experience in customer onboarding, support, platform configuration, and client relationship management.</p><p>You will be responsible for supporting the team in:</p><p>• Customer Onboarding &amp; Training – Assist in guiding new customers through the setup of their domain, configuring features based on their operational needs, and supporting the delivery of hands-on training in both English and Arabic.</p><p>• Customer Support &amp; Issue Resolution – Assist in handling client support tickets, investigating and reproducing reported issues in the development environment, escalating confirmed bugs or feature requests to the relevant team through Jira, and following up on issues until resolution.</p><p>• Domain Population – Support the team in understanding client requirements and populating and configuring their platform domain with the relevant features, spaces, and configurations based on their property type.</p><p>• Customer Health Monitoring – Assist in monitoring platform utilization and engagement and flagging any relevant observations to the Customer Success team.</p><p>• Database Management – Maintain and update internal databases to ensure client information is accurate and up to date.</p><p>• Client Relationship Management – Support the Customer Success team in day-to-day client communication and assist in collecting feedback regarding product features, pain points, and overall customer satisfaction.</p><p>Requirements:</p><p>• Recent graduate in Business, Marketing, Computer Science, or another related field.</p><p>• Strong organizational and multitasking skills.</p><p>• Attention to detail and problem-solving abilities.</p><p>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</p><p>• Good command of English and Arabic, both written and verbal.</p><p>• Ability to learn quickly, take initiative, and work collaboratively with the team.</p><p>• Basic familiarity with CRM software or ticketing tools is an advantage.</p><p>• Good time management skills and ability to meet deadlines.</p><p>• Genuine interest in technology, SaaS products, and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>About the Role</strong></p><br><p>We're looking for an AI Engineer to design, build, and scale the systems that power our AI-driven product. You'll work at the intersection of large language models, multi-agent systems, and production software, turning cutting-edge AI capabilities into reliable, user-facing experiences.</p><br><p><strong>What You'll Do</strong></p><br><ul><li>Design and implement LLM-powered pipelines, including prompt engineering, context management, and response synthesis</li><li>Build and optimize multi-agent orchestration systems where AI components interact, reason, and produce coherent outputs</li><li>Develop and maintain integrations with foundation model APIs (Anthropic, OpenAI, and others), managing latency, cost, and reliability at scale</li><li>Implement retrieval-augmented generation (RAG) and memory systems for persistent, context-aware behavior</li><li>Partner with the Evaluation/QA Engineer to build frameworks that measure output quality, coherence, and factual grounding</li><li>Collaborate with product and design to translate workflows into robust technical experiences</li><li>Ship production features across the stack, from the model layer to the application</li></ul><p>Monitor, debug, and improve system performance, token efficiency, and guardrails</p><br><br>Qualifications<br><ul><li>3+ years of software engineering experience, with hands-on work building LLM-powered applications</li><li>Strong proficiency in Python and/or TypeScript/JavaScript</li><li>Experience with LLM APIs, prompt engineering, and agentic frameworks (e.g., LangChain, LlamaIndex, or custom orchestration)</li><li>Familiarity with vector databases and RAG architectures (Pinecone, Weaviate, pgvector, etc.)</li><li>Understanding of multi-agent systems, tool use, and function calling</li><li>Experience designing evaluation and testing strategies for non-deterministic AI outputs</li><li>Solid grasp of API design, async processing, and scalable backend architecture</li><li>Comfort working in a fast-moving, ambiguous, early-stage environment</li></ul><br>Additional Information<br><ul><li>Experience with real-time streaming (WebSockets, SSE) for conversational interfaces</li><li>Background in fine-tuning, model distillation, or inference optimization</li><li>Familiarity with cloud infrastructure (AWS/GCP/Azure) and CI/CD</li><li>Contributions to open-source AI projects</li></ul><br><br> </div>

<p>We are seeking an experienced and customer-oriented Floor Manager to oversee the daily floor operations of our restaurant in Tripoli. The ideal candidate should have previous experience in the restaurant or hospitality industry, strong leadership skills, and the ability to supervise service staff, ensure excellent customer service, and maintain smooth and efficient restaurant operations.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Supervise daily restaurant floor operations and ensure smooth service delivery.</li><li>Manage, train, and supervise waiters, hosts, and other front-of-house staff.</li><li>Organize staff schedules, shifts, breaks, and floor assignments according to operational needs.</li><li>Ensure high standards of customer service, hospitality, and guest satisfaction.</li><li>Welcome guests, handle customer complaints, and resolve service-related issues professionally.</li><li>Coordinate with the kitchen team to ensure timely order preparation and service.</li><li>Monitor staff performance, attendance, punctuality, and compliance with restaurant policies.</li><li>Ensure the dining area is clean, organized, and properly prepared before, during, and after service.</li><li>Oversee table allocation, reservations, guest flow, and waiting times.</li><li>Monitor service quality and ensure compliance with hygiene, health, and safety standards.</li><li>Coordinate with the kitchen and purchasing teams regarding stock availability and operational requirements.</li><li>Monitor the proper use and handling of restaurant equipment, utensils, and supplies.</li><li>Assist management in controlling operational costs, minimizing waste, and improving service efficiency.</li><li>Prepare daily operational reports and report incidents or customer feedback to management.</li><li>Support promotional activities and special events when required.</li></ul><h4>Requirements</h4><ul><li>Minimum 3 years of experience in restaurant or hospitality operations, preferably in a similar supervisory or managerial role.</li><li>Previous experience in the F&amp;B industry is required.</li><li>Strong leadership, team management, and problem-solving skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure in a fast-paced restaurant environment.</li><li>Good knowledge of restaurant service standards, hygiene, and food safety practices.</li><li>Flexibility to work shifts, weekends, and holidays as required.</li><li>Fluency in Arabic; knowledge of English is an advantage.</li><li>Strong organizational skills and attention to detail.</li></ul>

<p>An Iconic Music House &amp; Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team.</p><p>Working Schedule:</p><ul><li>4 working days per week (2 days off)</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues).</p><p>Presentable, dynamic, and customer-oriented personality.</p><p>Excellent communication and interpersonal skills.</p><p>Ability to thrive in a fast-paced and high-energy environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Economic and Social Commission for Western Asia forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This temporary position is located in the United Nations Economic and Social Commission for Western Asia (ESCWA) in the Climate Change and Natural Resource Sustainability Cluster. The Research Assistant works under the overall supervision of the Climate Change and Natural Resource Sustainability Cluster Lead and reports directly to a Senior Programme Officer.<br> Responsibilities<br>Within delegated authority, the Research Assistant will be responsible for the following duties: • Researches, extracts and compiles basic information and technical data on specific programmes/projects on climate change, agriculture, food systems and the environment. • Sorts, consolidates, extracts and processes data, including geospatial data, and enters into relevant database. • Assists in monitoring developments/issues on climate change, agriculture, resilient food system pathways and related environmental subjects by collecting, selecting, analysing and compiling materials from multiple sources, e.g., relevant databases, the library and the Internet. • Assembles original statistical and geostatistical materials; adjusts reported data from different sources and loads data into computerized database system or report templates. • Assists in the identification, evaluation and examination of indicators and data sets for accuracy, clarity and validity. • Assists in the maintenance of relevant computerized databases. • Prepares a variety of reports, presentations, tables, lists, graphs, charts, maps and/or diagrams for information and review by senior officers. • Prepares abstracts/bibliographic descriptions and bibliographies for inclusion in documents, reports and publications. • Takes notes and drafts executive summaries of meetings. • Collects organizes and disseminates relevant UN and media information. • Co-ordinates and supports the set up of national and regional meetings and consultations, and appropriate follow-up including the preparation of meeting reports and key messages. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other related work as required.<br> Competencies<br>• PROFESSIONALISM: Ability to research, interpret and analyse a wide variety of data, including geospatial data. Knowledge of climate change and resilient food systems. Knowledge of internal policies, processes and procedures. Demonstrates use of initiative and ability to make appropriate linkages between areas of work related to climate change and food systems, providing appropriate data analytics and geospatial analysis. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING&amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required. Master’s degree in agriculture is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five years of experience in collecting and researching data on sustainable development and environment is required. The minimum years of relevant experience is reduced to 3 for candidates who possess a first-level university degree or higher. A minimum of one year of experience in data analytics related to climate change, food systems or related area is desirable. Experience in ArcGIS or QGIS tools is required. Experience working in the Arab region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include assessment(s) which may be followed by an interview.<br> Special Notice<br>• This position is temporarily available until 31 December 2026. Extension of the appointment is subject to availability of funding, continued need for the position, and the satisfactory performance of the incumbent. • If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. • Candidates are fully responsible for all arrangements and costs for attending all assessments and interviews. All candidates shall receive the same notice period for attending the assessments and interviews. • The candidate is fully responsible for all costs and arrangements related to travel and relocation (including visas and permits) to the duty station and for continued employment at ESCWA. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. • Limitation of General Service Category: This position falls under the General Service category. If selected and you wish to be considered for a future position in the Professional category, please note that you must first separate from the Organization and acquire the required professional skills through academic training or professional experience to be considered as an external candidate. Alternatively, you can apply for and succeed in the YPP General Service to Professional category (G-to-P) competitive examination.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

HSE Officer <br> <br>Position Overview <br> <br>We are seeking a qualified and experienced Health, Safety, Environment and Security (HSE) Officer to support a building renovation project in Beirut, Lebanon. The successful candidate will be responsible for maintaining high standards of occupational health and safety, environmental protection, site security, and regulatory compliance throughout the project lifecycle. <br> <br>The role requires strong practical experience in vertical construction sites, including work at height, scaffolding, lifting operations, temporary works, demolition, material handling, and coordination of multiple contractors and subcontractors. <br> <br>Position Details <br> <br>Item <br>Details <br>Job title <br>HSE Officer <br>Project <br>Building renovation project <br>Location <br>Beirut, Lebanon <br>Experience <br>5–10 years in health, safety, environment, and security <br>Work schedule <br>Monday–Friday: 9 hours per day; Saturday: half day; Sunday: off <br>Employment type <br>Project-based / full-time <br>Reports to <br>Project Manager <br> <br> <br> <br> <br>Key Responsibilities <br> <br>Health and Safety Management <br> <br>• <br>Implement and monitor the project HSE plan, procedures, policies, and emergency-response arrangements. <br> <br>• <br>Conduct regular site inspections, safety walks, toolbox talks, and safety briefings. <br> <br>• <br>Identify hazards, assess risks, and ensure that suitable control measures are implemented before work begins. <br> <br>• <br>Monitor compliance with approved method statements, risk assessments, permits to work, and safe systems of work. <br> <br>• <br>Investigate incidents, near misses, unsafe acts, and unsafe conditions, and prepare corrective-action reports. <br> <br>• <br>Maintain accurate HSE records, including inspection reports, training registers, permits, incident logs, and corrective-action trackers. <br> <br>• <br>Stop or escalate unsafe work when there is an immediate risk to workers, visitors, the public, property, or the environment. <br> <br>Vertical Construction and Renovation Safety <br> <br>• <br>Supervise safety controls for vertical construction and renovation activities, including work at height, scaffolding, ladders, roof work, façade work, and access through elevated or restricted areas. <br> <br>• <br>Verify that scaffolds, mobile elevated work platforms, ladders, guardrails, lifelines, fall-arrest systems, and other access equipment are properly selected, inspected, erected, used, and maintained. <br> <br>• <br>Monitor demolition, structural alterations, temporary works, excavation, lifting operations, hot work, electrical work, and confined-space activities where applicable. <br> <br>• <br>Ensure that floor openings, edges, shafts, stairwells, balconies, and other fall hazards are properly protected and clearly identified. <br> <br>• <br>Confirm that lifting equipment, lifting accessories, hoists, cranes, and material-handling activities are inspected and operated by competent personnel. <br> <br>• <br>Coordinate safe work interfaces between the client, consultants, contractors, subcontractors, workers, visitors, and building occupants. <br> <br>• <br>Ensure that renovation activities are planned to protect the public, neighboring properties, building users, and existing services. <br> <br>Environmental Management <br> <br>• <br>Monitor environmental controls related to dust, noise, vibration, waste, hazardous materials, water pollution, and spills. <br> <br>• <br>Ensure proper segregation, storage, handling, transport, and disposal of construction and hazardous waste. <br> <br>• <br>Conduct environmental inspections and support compliance with project requirements and applicable Lebanese regulations. <br> <br>• <br>Promote efficient use of water, energy, and materials and report environmental nonconformities. <br> <br>Site Security and Emergency Preparedness <br> <br>• <br>Monitor site access control, visitor registration, worker identification, and security arrangements. <br> <br>• <br>Support the protection of personnel, equipment, tools, materials, and project property. <br> <br>• <br>Develop, communicate, and periodically test emergency procedures for fire, medical incidents, evacuation, structural instability, spills, security threats, and other foreseeable events. <br> <br>• <br>Coordinate emergency drills and maintain emergency equipment, contact lists, assembly points, and response arrangements. <br> <br>Training and Communication <br> <br>• <br>Deliver induction training, task-specific briefings, toolbox talks, and refresher training. <br> <br>• <br>Promote a positive safety culture and encourage workers to report hazards and near misses. <br> <br>• <br>Communicate HSE requirements clearly to workers of different languages, skill levels, and employment backgrounds. <br> <br>• <br>Provide regular HSE performance updates and recommendations to project management. <br> <br>Required Qualifications and Certifications <br> <br>• <br>Bachelor’s degree or technical diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related discipline. <br> <br>• <br>Five to ten years of relevant HSE experience, preferably on building renovation, vertical construction, fit-out, or major maintenance projects. <br> <br>• <br>Recognized HSE certification, such as NEBOSH, IOSH, OS

Position Overview <br> <br>We are looking for a highly organized, proactive, and detail-oriented Administrative Assistant with practical experience in accounting and sales support. The successful candidate will be responsible for providing day-to-day administrative assistance while supporting basic accounting activities, sales operations, customer follow-up, and documentation. <br> <br>The ideal candidate should be comfortable working with numbers, customers, suppliers, and internal teams, with strong communication and organizational skills. <br> <br>Key Responsibilities <br>1. Administrative Support <br>Manage daily administrative tasks and office documentation. <br>Handle incoming calls, emails, correspondence, and inquiries. <br>Prepare letters, quotations, reports, presentations, and other business documents. <br>Maintain organized electronic and physical filing systems. <br>Schedule meetings, appointments, and follow-ups. <br>Coordinate with suppliers, customers, and internal departments. <br>Assist management with various administrative and operational tasks. <br>Maintain confidentiality of company and customer information. <br>2. Accounting & Finance Support <br>Record and maintain invoices, receipts, payments, and expenses. <br>Assist with accounts payable and accounts receivable activities. <br>Prepare and follow up on customer invoices and payment collections. <br>Maintain customer and supplier account records. <br>Assist in bank reconciliation and basic accounting reconciliations. <br>Monitor outstanding balances and prepare collection follow-up lists. <br>Assist the accountant with monthly reports and financial documentation. <br>Verify invoices and supporting documents for accuracy. <br>Maintain proper filing of accounting records. <br>3. Sales Support <br>Prepare and send quotations, proposals, and commercial documents. <br>Follow up with customers regarding quotations, orders, and payments. <br>Maintain and update customer and prospect databases. <br>Support the sales team with order processing and documentation. <br>Make follow-up calls and emails to existing and potential customers. <br>Coordinate with customers regarding delivery, installation, or service requirements. <br>Maintain accurate sales records and prepare sales activity reports. <br>Assist in tracking sales opportunities and pending quotations. <br>Support customer relationship management and after-sales follow-up. <br>4. Customer & Supplier Coordination <br>Communicate professionally with customers and suppliers. <br>Follow up on customer requests and ensure timely responses. <br>Coordinate with suppliers regarding orders, invoices, and deliveries. <br>Resolve routine administrative and commercial issues or escalate them when necessary. <br>Maintain professional relationships with customers and business partners. <br>Qualifications & Experience <br>Bachelor's degree or diploma in Business Administration, Accounting, Finance, Sales, or a related field. <br>2–4 years of experience in an administrative, accounting, sales administration, or similar position. <br>Practical knowledge of basic accounting principles. <br>Previous experience handling invoices, payments, collections, and account records. <br>Previous experience in sales support or customer follow-up is preferred. <br>Good knowledge of Microsoft Office, particularly Excel and Word. <br>Experience with accounting software or ERP systems is an advantage. <br>Good written and verbal communication skills in English and Arabic. <br>French is considered an advantage. <br>Required Skills <br>Strong organizational and time-management skills. <br>Excellent attention to detail and accuracy. <br>Good numerical and analytical abilities. <br>Strong communication and interpersonal skills. <br>Customer-oriented attitude. <br>Ability to multitask and prioritize responsibilities. <br>Ability to work independently and as part of a team. <br>Professional attitude and appearance. <br>Strong follow-up and problem-solving skills. <br>Ability to handle confidential information responsibly. <br>Preferred Profile <br> <br>The ideal candidate is someone who can combine administrative efficiency, basic accounting knowledge, and sales coordination. The position requires a person who is comfortable dealing with both numbers and people, can follow up on pending tasks without constant supervision, and can maintain accurate records

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Risk &amp; Underwriting Analyst to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for a Risk &amp; Underwriting Analyst to sit inside our Risk &amp; Underwriting team and take real ownership of the work that keeps merchants out of trouble.<br> You will own the chargeback function end to end.<br> That is the anchor of the job — but it is not the whole job, and we are not hiring a chargeback analyst who might one day help with other things.<br> Underwriting is the second half of this role, not a stretch goal: you will work the underwriting and boarding pipeline with the Lead from day one, and we expect you to be carrying real weight on it.<br> Alongside both, you will keep eyes on risk and transaction monitoring, and you will be the person who notices when a pattern stops looking normal.<br> Around all of that, you will spend a good part of your week talking to people: Support, Operations, Finance, Partnerships, Product — and, just as often, merchants and partners directly.<br> This is a role with a lot of surface area and very little sitting still.<br> Priorities move, deadlines belong to the card networks rather than to us, and the interesting problems rarely arrive labelled.<br> If that sounds like your kind of day, keep reading.<br> What you'll own Chargebacks &amp; disputes — your function Own the chargeback lifecycle end to end: intake from the networks, merchant notification, evidence gathering, representment, pre-arbitration and arbitration decisions.<br> Build and defend the case.<br> Assemble compelling evidence, write representments that actually win, and know when a dispute is worth fighting versus when accepting it is the commercially smarter call.<br> Manage the chargebacks inbox and dispute queues to SLA — network deadlines are not negotiable and neither are ours.<br> Coach merchants and partners: explain reason codes in plain language, tell them what evidence you need and why, and help the repeat offenders fix the root cause rather than re-fighting the same dispute every month.<br> Track and report the numbers that matter — chargeback ratios, win rates, ageing, loss exposure, top reason codes, worst-performing MIDs — and flag accounts drifting toward network monitoring programmes before they get there.<br> Improve the machinery.<br> Templates, macros, portal workflows, evidence checklists, automation, knowledge- base articles: leave the function better organised than you found it.<br> Underwriting &amp; merchant boarding — the other half of the job Work the underwriting cycle with the Lead and carry your own share of the file: application review, KYC/KYB and document verification, business model and website review, sanctions and adverse media checks.<br> Assess risk on new and existing merchants — industry, ownership, processing history, delivery model, refund and chargeback exposure — and put forward a reasoned recommendation on approval, limits, reserves and conditions.<br> Your view is expected to be part of the decision, not a summary of somebody else’s.<br> Own the boarding pipeline day to day: keep applications moving, chase missing documents, unblock stuck files, resolve boarding errors, and keep merchants and partners informed the whole way through.<br> Run periodic reviews, re-underwriting and account changes as merchants grow, pivot, or start selling something they were never approved for.<br> Grow into the deeper end of it.<br> As you build the reps, take on more of the underwriting book independently — this role is meant to widen, not stay still.<br> Risk &amp; transaction monitoring Monitor transaction activity and alert queues for fraud, laundering, collusion, card testing, velocity spikes, and merchants processing outside what they were approved for.<br> Investigate and resolve alerts with a clear written rationale, and escalate the ones that deserve escalation quickly and unambiguously.<br> Recommend and action risk decisions: holds, reserves, payout blocks, limit changes, offboarding — and communicate them to the merchant with a straight face and a clear explanation.<br> Feed what you learn back into the rules.<br> If a pattern beat us once, help make sure it does not beat us twice.<br> Compliance &amp; the rulebook — a bonus if you bring it Work within card scheme rules (Visa, Mastercard, Amex) and network dispute and monitoring programmes.<br> If you already know this rulebook, you will use it here; if you do not, you will learn it on the job.<br> Support PCI DSS compliance across our merchant base — SAQ progress, validation status, non-compliance follow-up — and help merchants get through it without losing them in the jargon.<br> Keep records that hold up: clean audit trails, documented decisions, and evidence that stands on its own six months later.<br> Working across the business Be the reliable risk counterpart for Support, Operations, Finance, Partnerships and Product — the person other teams are glad to see in the thread.<br> Handle external conversations with merchants, partners, and processing and acquiring counterparts with equal comfort — including the conversations nobody enjoys having.<br> Turn what you learn into something reusable: internal SOPs, merchant-facing guides, training for frontline teams.<br> A risk operator.<br> Somebody who has done this work, not only read about it, and who is comfortable being the owner of an answer rather than the router of a question.<br> We would take a candidate who understands the function cold and adapts fast over one who knows every tool on this page but is slow to move.<br> 3+ years of hands-on experience in payments risk, disputes, fraud, or merchant underwriting — at a PSP, acquirer, processor, fintech, or a merchant with real card volume.<br> Direct, working chargeback knowledge.<br> You have handled disputes yourself, know your way around reason codes, representment evidence and network timelines, and can explain a pre-arb without looking it up.<br> This one is the non-negotiable.<br> A real appetite for underwriting.<br> Exposure to underwriting, KYB/KYC or merchant boarding — enough to know what a file looks like and what makes one risky.<br> We will build on whatever base you have, but you need to want this half of the job, not tolerate it.<br> A feel for monitoring.<br> You have looked at transaction activity or alert queues before and can tell a busy day from a bad one.<br> Sound risk judgement.<br> You can weigh commercial reality against exposure, make a call with incomplete information, and write down why you made it.<br> Quick on your feet.<br> You re-prioritise without drama, pick up unfamiliar tools and rules quickly, and stay accurate when several things land at once.<br> Genuinely good with people.<br> Clear written English, a calm and direct manner with merchants and partners, and the instinct to pick up the phone when a thread is going nowhere.<br> French. A good part of our merchant and partner base works in French — being able to handle those conversations properly matters to us.<br> Comfortable with data.<br> Confident in spreadsheets and dashboards; able to pull a number, sanity-check it, and notice when it looks wrong.<br> Ownership by default.<br> You close loops, you follow up, and you tell people where things stand before they have to ask.<br> Nice to have — genuinely optional, and happily taught Working knowledge of card scheme regulations and network monitoring programmes (VDMP/VFMP, Mastercard ECM/EFM and their successors).<br> PCI DSS and SAQ familiarity, or experience running a merchant compliance programme.<br> Wider regulatory or AML/CTF exposure in a payments context.<br> Experience with a major processor or acquirer platform, dispute managers, or fraud and monitoring tooling.<br> SQL or similar for pulling your own data.<br> Why this role is worth your time A function you actually own, with your name on it, from week one — and a second discipline to grow into right beside it.<br> A direct line to the Risk &amp; Underwriting Lead — real mentorship on underwriting, not a dotted line on an org chart.<br> Breadth most risk roles do not offer: disputes, underwriting, monitoring and compliance in the same job, at a company small enough that you see all of it.<br> Visible work.<br> Risk decisions here reach merchants, partners and the leadership team, quickly.<br> Room to grow into the deeper end of underwriting, risk strategy or compliance as the team scales.<br></span> </div>