Programming in Lebanon

o Greet, welcome and direct clients to the correct department. <br>o Provide general clerical support including mailing, scanning, faxing and copying to management and colleagues. <br>o Answer telephone calls, take messages and forward calls to the appropriate person. <br>o Respond to clients’ inquiries and handling complaints. <br>o File, copy, maintain and update client database. <br>o Manage both digital and hardcopy filing. <br>o Print and prepare documents including offers and contracts. <br>o Coordinate with different department. <br>o Follow up with technicians on a daily basis. <br>o Liaise with departments and technicians and provide reports about their daily work. <br>o Any tasks that will be assigned by the management

•Manage the full recruitment cycle, including job postings, candidate screening, interviews, and onboarding • Prepare employment contracts and employee documentation •Maintain accurate employee records and HR database •Coordinate employee onboarding and orientation programs •Administer attendance, leave and employee benefits • Support payroll by providing accurate employee information •Ensure compliance with labor laws and company policies •Handle employee relations matters and assist in resolving workplace issues •Coordinate training and development initiatives • Support the performance appraisal process • Prepare HR reports and workforce analytics •Assist with disciplinary procedures and employee exists •Maintain confidentiality of employee information

We are looking for an experienced and talented Sous Chef to support the culinary team and ensure the highest standards of food quality, presentation, hygiene, and kitchen operations within a luxury hospitality or high-end dining environment. <br> <br>Key Responsibilities: <br> <br>- Support the Executive Chef in managing daily kitchen operations. <br>- Supervise and coordinate kitchen staff during service and preparation. <br>- Ensure consistent food quality, taste, presentation, and portion control. <br>- Assist with menu preparation, recipe development, and new culinary concepts. <br>- Ensure all dishes are prepared according to established standards and specifications. <br>- Monitor food preparation, storage, and handling procedures. <br>- Maintain the highest standards of food hygiene, cleanliness, and kitchen safety. <br>- Manage kitchen inventory, ingredients, and minimize food waste. <br>- Coordinate with suppliers and ensure the quality and freshness of ingredients. <br>- Train, coach, and develop junior kitchen staff. <br>- Ensure smooth coordination between the kitchen, service team, and management. <br>- Assist with special events, VIP functions, and high-volume operations. <br>- Monitor kitchen equipment and report maintenance requirements. <br>- Support cost control and efficient use of food and kitchen resources. <br> <br>Requirements: <br> <br>- 5–10+ years of proven experience as a Sous Chef or in a similar senior culinary position. <br>- Strong experience in high-end hospitality, luxury hotels, resorts, or fine-dining restaurants. <br>- Excellent knowledge of international cuisine and professional culinary techniques. <br>- Strong leadership and team-management skills. <br>- Excellent understanding of food safety and hygiene standards. <br>- Ability to work efficiently in a fast-paced, high-pressure environment. <br>- Strong attention to detail and commitment to quality. <br>- Excellent organizational and communication skills. <br>- Culinary degree or professional culinary certification is an advantage. <br>- Experience with VIP dining, luxury hospitality, and high-end events is a strong advantage. <br> <br>???? Interested candidates are invited to send their CV <br> <br>Location: Broumana | Lebanon

<p><b>Job Duties: </b><br> Communicate with store keeper packaging that all the packaging material are available on site and check the quantities needed on a weekly basis and when needed according to weekly schedule <br> Follow up the startup of machines on a daily basis to ensure conformity of the end products produced <br> Fill records related to production as needed and check daily production papers filled by the operators to avoid mistakes on a daily basis <br> Prepare a yearly inventory of end products packaging materials and send it to accounting department in order to issue a detailed report about differences in quantities on system and stock on site <br> Enforce safety and health by assuring good hygiene of employees and cleanliness of work environment on a daily basis <br> Coordinate with operators on production lines to ensure that sufficient personnel are available to avoid any delays on a daily basis <br> Fill defect discount report including items and quantities then send it to Quality department on a weekly basis <br> Control and order stock of inks, washes and make up chemicals from appropriate suppliers <br> </p><p><strong>Desired Candidate Profile</strong></p><p>* Technical or University degree in the industrial field is a plus <br>* Minimum 5 years' experience in Food Manufacturing Industry <br> </p>

<p>We are looking for an experienced Senior HR Generalist to manage and support key HR functions across recruitment, employee relations, performance, payroll, compliance, and employee engagement.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage the end-to-end recruitment and onboarding process.</li><li>Handle employee relations, grievances, work accidents, and employee concerns.</li><li>Support performance management, evaluations, and employee development.</li><li>Coordinate training and employee engagement initiatives.</li><li>Verify attendance, payroll, benefits, and NSSF registrations.</li><li>Ensure compliance with Lebanese labor law, NSSF, health, and safety regulations.</li><li>Maintain accurate employee records, contracts, and HR documentation.</li><li>Prepare HR reports, KPIs, and workforce analytics.</li><li>Work closely with management and Branch Managers to address staffing and HR needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>Bachelor s degree in HR, Business Administration, or a related field.</li><li>Minimum 7 years of HR experience, including at least 2 years in an HR management role.</li><li>Strong knowledge of Lebanese labor law and NSSF regulations.</li><li>Excellent communication, problem-solving, and conflict-resolution skills.</li><li>High level of confidentiality, integrity, and professionalism.</li><li>Strong organizational and leadership skills.</li><li>Proficiency in HR systems and Microsoft Office.</li><li>Hospitality or restaurant experience is highly preferred.</li><li>HR certification (SHRM-CP, PHR, CIPD) is a plus.</li></ul>

<p>Standards Consultants is looking for an organized, tech-savvy, and proactive Executive Coordinator to join our team in Verdun, Beirut.</p><p>Key Responsibilities:</p><p>Training Coordination: Manage end-to-end logistics, scheduling, and venue/online setups for corporate and public training programs across the region.</p><p>AI-Assisted Proposals &amp; Decks: Use AI tools (such as Google Gemini) and PowerPoint to draft client proposals, training outlines, and presentation decks.</p><p>Materials &amp; Print Management: Supervise the printing, assembly, and dispatch of participant toolkits, badges, and completion certificates.</p><p>Trainer &amp; Client Liaison: Coordinate with corporate clients, brief trainers, and handle regional travel arrangements.</p><p>Post-Training Quality: Administer attendance, collect feedback surveys, and prepare post-program reports.</p><p>How to Apply:</p><p>Send your updated CV to EMAIL_ADDRESS-hrc.com with the subject line:</p><p>"Executive Coordinator HQ Verdun"</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, HR, Communications, or a related field.</p><p>2 to 4 years of experience in executive coordination, corporate training, or project support.</p><p>High proficiency in PowerPoint, Excel, and experience using AI tools (e.g., Gemini).</p><p>Fluent in English and Arabic (written and spoken).</p><p>Strong organizational skills, attention to detail, and ability to manage tight deadlines.</p>

<p>Role: Lead structural steel and miscellaneous metals projects end-to-end from contract award through closeout reporting to the Director of Operations/COO.</p><p><b><br></b></p><p><b>Core responsibilities:</b></p><ul><li>Project execution: contract review, budgeting, scheduling, and managing multiple projects simultaneously</li><li>Engineering/detailing coordination: reviewing drawings, RFIs, shop drawings, and resolving design conflicts before they hit fabrication</li><li>Scope: structural steel (beams, columns, trusses, deck) and miscellaneous metals (stairs, railings, ladders, gates, canopies, etc.)</li><li>Procurement &amp; fabrication: material takeoffs, tracking long-lead items, coordinating shop priorities</li><li>Field/erection management: sequencing, subcontractor management, punch-list completion</li><li>Financials: budgets, cost forecasting, billing, collections</li><li>Change orders: identifying scope changes, pricing them, negotiating with GCs</li><li>Contract administration: protecting company interests, managing subcontract terms</li><li>Leadership: overseeing PMs, engineers, detailers; mentoring junior staff</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required qualifications:</p><ul><li>Bachelor's in Civil/Structural Engineering or Construction Management (preferred)</li><li>8+ years of PM experience, ideally in structural steel/miscellaneous metals</li><li>Strong grasp of fabrication/erection processes, scheduling, budgeting, and contracts</li></ul><p>Preferred knowledge: AISC, AWS welding, OSHA steel erection standards; software like Tekla, SDS/2, Procore, Primavera P6, Bluebeam.</p><p>What success looks like: profitability, schedule performance, change-order recovery, billing timeliness, field quality, and client satisfaction.</p>

<p>Role: Lead structural steel and miscellaneous metals projects end-to-end from contract award through closeout reporting to the Director of Operations/COO.</p><p><b><br></b></p><p><b>Core responsibilities:</b></p><ul><li>Project execution: contract review, budgeting, scheduling, and managing multiple projects simultaneously</li><li>Engineering/detailing coordination: reviewing drawings, RFIs, shop drawings, and resolving design conflicts before they hit fabrication</li><li>Scope: structural steel (beams, columns, trusses, deck) and miscellaneous metals (stairs, railings, ladders, gates, canopies, etc.)</li><li>Procurement &amp; fabrication: material takeoffs, tracking long-lead items, coordinating shop priorities</li><li>Field/erection management: sequencing, subcontractor management, punch-list completion</li><li>Financials: budgets, cost forecasting, billing, collections</li><li>Change orders: identifying scope changes, pricing them, negotiating with GCs</li><li>Contract administration: protecting company interests, managing subcontract terms</li><li>Leadership: overseeing PMs, engineers, detailers; mentoring junior staff</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required qualifications:</p><ul><li>Bachelor's in Civil/Structural Engineering or Construction Management (preferred)</li><li>8+ years of PM experience, ideally in structural steel/miscellaneous metals</li><li>Strong grasp of fabrication/erection processes, scheduling, budgeting, and contracts</li></ul><p>Preferred knowledge: AISC, AWS welding, OSHA steel erection standards; software like Tekla, SDS/2, Procore, Primavera P6, Bluebeam.</p><p>What success looks like: profitability, schedule performance, change-order recovery, billing timeliness, field quality, and client satisfaction.</p>

<p>Role: Lead structural steel and miscellaneous metals projects end-to-end from contract award through closeout reporting to the Director of Operations/COO.</p><p><b><br></b></p><p><b>Core responsibilities:</b></p><ul><li>Project execution: contract review, budgeting, scheduling, and managing multiple projects simultaneously</li><li>Engineering/detailing coordination: reviewing drawings, RFIs, shop drawings, and resolving design conflicts before they hit fabrication</li><li>Scope: structural steel (beams, columns, trusses, deck) and miscellaneous metals (stairs, railings, ladders, gates, canopies, etc.)</li><li>Procurement &amp; fabrication: material takeoffs, tracking long-lead items, coordinating shop priorities</li><li>Field/erection management: sequencing, subcontractor management, punch-list completion</li><li>Financials: budgets, cost forecasting, billing, collections</li><li>Change orders: identifying scope changes, pricing them, negotiating with GCs</li><li>Contract administration: protecting company interests, managing subcontract terms</li><li>Leadership: overseeing PMs, engineers, detailers; mentoring junior staff</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required qualifications:</p><ul><li>Bachelor's in Civil/Structural Engineering or Construction Management (preferred)</li><li>8+ years of PM experience, ideally in structural steel/miscellaneous metals</li><li>Strong grasp of fabrication/erection processes, scheduling, budgeting, and contracts</li></ul><p>Preferred knowledge: AISC, AWS welding, OSHA steel erection standards; software like Tekla, SDS/2, Procore, Primavera P6, Bluebeam.</p><p>What success looks like: profitability, schedule performance, change-order recovery, billing timeliness, field quality, and client satisfaction.</p>

We are seeking an elite, visionary, and results-driven Female Executive Chef with a distinguished background in high-end international cuisine. <br> <br>If you know an elite female chef who fits this high-caliber profile, feel free to point her straight to my DMs to connect

<p>We are looking for an experienced Financial Officer to join our Group.</p><p>The Financial Officer will support financial reporting, cash flow management, internal controls, budgeting, and compliance, while providing accurate and timely financial information to the Managing Director to support business decision-making.</p><p>Key Responsibilities</p><ul><li>Prepare and submit cash flow reports and support the preparation of P&amp;L reporting.</li><li>Monitor cash flow, working capital, expenses, collections, and receivables.</li><li>Ensure proper control over contracts, purchases, payables, and supplier balances.</li><li>Support budgeting, financial forecasting, and variance analysis.</li><li>Identify financial risks, cost-control opportunities, and areas for profitability improvement.</li><li>Coordinate with the external bookkeeper and other relevant stakeholders as required.</li></ul><p>What We Offer</p><ul><li>Exposure to group-level financial operations</li><li>Growth and development opportunities</li><li>Dynamic and collaborative work environment</li><li>Hands-on experience across multiple business entities</li></ul><p>Location: Hazmieh - Lebanon</p><p>Employment Type: Full Time</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor s degree in Accounting, Finance, or a related field.</li><li>6 8 years of relevant experience in accounting, finance, or financial reporting.</li><li>Experience in trading, distribution, or FMCG is an advantage.</li><li>Strong knowledge of accounting principles and IFRS.</li><li>Advanced Excel skills; experience with Odoo or other ERP systems is a strong advantage.</li><li>Strong analytical, problem-solving, and financial reporting skills.</li><li>Good understanding of internal controls, budgeting, and cash flow management.</li><li>High level of accuracy, integrity, confidentiality, and attention to detail.</li><li>Excellent communication and coordination skills.</li><li>Fluency in French is mandatory.</li><li>Strong English communication skills are required; Arabic is an advantage.</li></ul>

<p>We are hiring an administrative assistant for daily office tasks, supporting team members, and handling communication. Key duties include answering phone calls, scheduling meetings, and organizing files.</p><p><b>Core Responsibilities:</b></p><ul><li>Communication: Answer phone calls, greet visitors, and sort incoming mail.</li><li>Scheduling: Manage calendars, set up appointments, and coordinate meeting rooms.</li><li>Document Management: Prepare reports and maintain paper and digital files.</li><li>Office Operations: Order office supplies, track inventory, etc.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Required Skills and Qualifications:</b></p><ul><li><b>Strong time management and multitasking abilitie</b>s.</li><li>Communication: Clear verbal and written skills for interacting with clients and staff.</li><li>Technology: Knowledge of computers, office software (Word, Excel), and data entry.</li></ul>

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems. <br>• Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan. <br>• Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution. <br>• Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections. <br>• Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems. <br>• Assign IP addresses and ensure proper network connectivity, device communication, and remote access. <br>• Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors. <br>• Submit and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions. <br>• Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates. <br>• Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities. <br>• Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented. <br>• Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure that tools, testing equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance activities for installed ELV systems. <br>• Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br> <br> EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field. <br>• Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting. <br>• Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access. <br>• Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems. <br>• Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals. <br>• Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred. <br>• Strong leadership and ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

to invite customers

Job Summary: <br>We are looking for a Receivables Accountant to process all types of financial transactions, including handling of accounts receivable, recording journal entries, reconciling bank statements and supporting collections and aging follow-up. The role also includes follow-up on various regulatory aspects including handling and follow-up on built property tax and municipality declarations for the Group’s various real estate properties. To succeed in this position, you will need to be highly flexible, accurate and efficient—adding value to the accounting team and upholding our organization’s values. <br> <br>Responsibilities: <br> <br>• Issue invoices, credit notes, debit notes, and receipts accurately and on a timely basis. <br>• Follow up on accounts receivable and ensure proper collection and recording of payments. <br>• Reconcile client accounts regularly and ensure that no discrepancies or outstanding variances exist between the accounting records and client statements. <br>• Record daily financial transactions and related journal entries in the accounting system. <br>• Assist in preparing and updating the aging report and follow up on overdue balances. <br>• Ensure that all cash collections are properly allocated in the system according to the related items and branches. <br>• Support the handling of petty cash transactions. <br>• Reply promptly and professionally to all client requests and inquiries related to invoices, statements, receipts, balances, and payments. <br>• Maintain and regularly update tracking sheets related to invoices, receipts, collections, and customer accounts. <br>• Prepare periodic reports related to parking revenue, community revenue, and other receivable-related reports. <br>• Coordinate with internal departments to ensure accuracy of billing and collection processes. <br>• Support the accounting team during month-end and year-end closing activities. <br>• Ensure compliance with company policies, accounting standards, and applicable regulations. <br>• Maintain organized records and supporting documents for all receivable transactions. <br>• Monitor customer balances and follow up on pending payments when needed. <br>• Assist in preparing account statements and confirmations for clients and auditors. <br>• Ensure proper filing and archiving of accounting and receivable documents. <br>• Monitor customer credit limits and flag any exposures or risks to management on a timely basis. <br>• Track and report key receivables KPIs (e.g., Days Sales Outstanding, collection rate, overdue ratio) and provide variance analysis. <br>• Investigate and resolve customer disputes, discrepancies, and short payments, escalating to management when needed. <br>• Assist management with ad hoc financial and administrative tasks when required. <br>Requirements: <br>• Bachelor's degree in accounting, finance or any related field <br>• Minimum of 4 – 5 years of experience in accounting <br>• Hands-on experience with an accounting system (Dolphin or equivalent) <br>• Certifications (CPA, CA, ACCA or equivalent) are a plus <br>• Firm grasp of accounting principles <br> <br>Qualifications: <br>• Advanced proven MS Excel skills <br>• Analytical mind with strong conceptual and problem-solving skills <br>• Meticulousness and attention to detail <br>• Superb organizational skills <br>• Ability to work under pressure and meet tight deadlines <br>• Ability to work independently and as part of a team <br>• Ability to maintain confidentiality

<p>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing and Order Management</strong></p><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><p><strong>Supplier and Principal Coordination</strong></p><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><p><strong>Imports, Shipping and Clearance</strong></p><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><p><strong>Cost and Terms</strong></p><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><p><strong>Stock, Expiry and Planning</strong></p><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><p><strong>Documentation, Systems and Compliance</strong></p><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Must Have</strong></p><ul><li>3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> &nbsp;</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.<br> &nbsp;</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> &nbsp;</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<p>The Junior Auditor will support audit engagements by assisting in the review of financial records, transactions, and internal controls to ensure accuracy and compliance with relevant policies and standards. Day-to-day responsibilities include performing basic audit tests, documenting findings, preparing working papers, and supporting senior auditors in analyzing data and preparing reports. The role also involves collaborating with internal teams, maintaining organized records, and contributing to the improvement of audit processes. This is a full-time, on-site role based in Beirut.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Foundational knowledge of accounting principles, auditing standards, and financial reporting.</li><li>Ability to perform data analysis, reconcile accounts, and identify discrepancies with attention to detail.</li><li>Strong organizational and documentation skills for maintaining accurate working papers and records.</li><li>Effective communication skills to collaborate with team members and present audit findings clearly.</li><li>Proficiency with office and spreadsheet software (e.g., Microsoft Excel, Word); familiarity with accounting or ERP systems is an advantage.</li><li>Ability to work under supervision, manage time effectively, and meet deadlines in a structured environment.</li><li>Bachelor s degree in Accounting, Finance, Business Administration, or a related field.</li><li>High ethical standards, integrity, and commitment to confidentiality in handling sensitive information.</li></ul>

<p>About the job: This is not a role where you spend your week pulling reports people may or may not look at. We want someone who can get inside the business, understand how Sales, Customer Success, Marketing, Payments, and Finance operate, and turn messy data and manual processes into scalable systems. You will become one of the key owners of our revenue data and HubSpot environment, helping us understand what is happening across the customer lifecycle, improving how our teams operate, and building AI agents and automations that remove repetitive work. You will have significant freedom to identify problems and build solutions. What Success Looks Like In your first year, you will help us:</p><ul><li>Establish reliable reporting and KPI infrastructure across Sales, Customer Success, Marketing, and Payments</li><li>Improve the accuracy, structure, and usability of HubSpot across the organization</li><li>Create a clear view of the entire revenue funnel, from lead through acquisition, onboarding, retention, expansion, and payments adoption</li><li>Reduce manual reporting and administrative work through automation</li><li>Build AI agents and workflows that make our teams faster and more effective; with a focus on go to market and reporting</li><li>Improve forecasting, pipeline visibility, customer segmentation, and revenue analysis</li><li>Create trusted datasets and dashboards that leadership can use to make decisions quickly</li><li>Identify revenue opportunities and operational issues before someone has to ask</li></ul><p>What You ll Do Revenue Operations &amp; Analytics</p><ul><li>Build and maintain dashboards, reporting, and analytical models across the customer lifecycle</li><li>Partner with Sales, Customer Success, Marketing, Payments, and Finance to define and track meaningful KPIs</li><li>Analyze pipeline, conversion, retention, expansion, payments adoption, and customer behavior</li><li>Help improve forecasting accuracy and pipeline management</li><li>Identify trends, bottlenecks, anomalies, and opportunities hidden within our data</li><li>Develop customer segmentation and cohort analysis to support GTM decisions</li><li>Translate business questions into clear analysis and actionable recommendations</li><li>Create scalable reporting rather than relying on manual spreadsheets and one-off analysis</li></ul><p>HubSpot Ownership &amp; RevOps</p><ul><li>Help own and continuously improve our HubSpot environment</li><li>Build and maintain workflows, properties, lifecycle stages, pipelines, reporting, and automation</li><li>Improve CRM data quality, governance, and consistency</li><li>Design processes that make HubSpot easier for Sales and Customer Success teams to use correctly</li><li>Connect HubSpot data with other business systems and datasets</li><li>Automate lead routing, customer workflows, lifecycle management, alerts, and internal processes</li><li>Help establish scalable RevOps processes as the company grows</li></ul><p>AI Agents &amp; Automation</p><ul><li>Identify repetitive or manual workflows that can be automated</li><li>Build AI agents that can analyze information, perform tasks, and support business processes</li><li>Create workflows that combine AI models, internal data, APIs, and business applications</li><li>Experiment rapidly with new AI capabilities and turn useful prototypes into repeatable internal tools</li><li>Build agents for use cases such as research, account intelligence, reporting, data enrichment, customer insights, and internal operations</li><li>Measure whether automation actually saves time, improves accuracy, or drives better business outcomes</li><li>Help teams understand where AI is useful and where traditional automation or analytics is the better solution</li></ul><p>Data Quality &amp; Infrastructure</p><ul><li>Combine data from HubSpot and other business systems into consistent reporting</li><li>Help define our source-of-truth metrics and business definitions</li><li>Identify and resolve data quality issues</li><li>Work with Product and Engineering when deeper integrations or data infrastructure are required</li><li>Document key metrics, processes, workflows, and data definitions so systems can scale with the company</li></ul><p>2 5 years of experience in data analytics, Revenue Operations, Business Operations, or a similar analytical role</p><p>Strong hands-on experience with HubSpot</p><p>Experience working with Sales, Customer Success, Marketing, or broader GTM organizations</p><p>Strong SQL and data analysis skills</p><p>Experience building dashboards and reporting using BI or visualization tools</p><p>Advanced Excel or Google Sheets capabilities</p><p>Comfortable working with imperfect datasets and figuring out how to make them useful</p><p>Experience designing workflows and automating business processes</p><p>Ability to translate analysis into clear business recommendations</p><p>Strong curiosity and willingness to dig into how the business actually works</p><p>Comfortable operating in a fast-moving environment where not everything has already been built</p><p>AI &amp; Automation Experience We are specifically looking for someone who is excited about using AI as a practical business tool. You should have experience experimenting with or building solutions using some combination of:</p><ul><li>AI agents and agentic workflows</li><li>Large language models</li><li>APIs and webhooks</li><li>Workflow automation platforms</li><li>Python or JavaScript</li><li>Structured prompts and tool calling</li><li>Data enrichment and research automation</li><li>Connecting AI models to business applications and internal data</li></ul><p>You do not need to be an AI engineer. You do need to be someone who sees a repetitive process and immediately starts wondering whether there is a better way to do it.</p><p>You ll Thrive Here If</p><ul><li>You like building things from scratch</li><li>You are naturally curious about how businesses make money</li><li>You would rather solve the underlying problem than keep producing the same report every Monday</li><li>You are comfortable moving between data analysis, systems, automation, and business conversations</li><li>You ask good questions and challenge assumptions</li><li>You care about clean data but understand that real-world data rarely starts clean</li><li>You can explain complicated analysis without making it complicated</li><li>You enjoy experimenting with new technology and figuring out where it creates real value</li><li>You want ownership rather than a narrowly defined list of tasks</li></ul><p>What You ll Get</p><ul><li>A high-impact role with direct exposure to senior leadership</li><li>Significant ownership over analytics, RevOps, and automation projects</li><li>The opportunity to build systems and processes from the ground up</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience in data analytics, Revenue Operations, Business Operations, or a similar analytical role</p><p>Strong hands-on experience with HubSpot</p><p>Experience working with Sales, Customer Success, Marketing, or broader GTM organizations</p><p>Strong SQL and data analysis skills</p><p>Experience building dashboards and reporting using BI or visualization tools</p><p>Advanced Excel or Google Sheets capabilities</p><p>Comfortable working with imperfect datasets and figuring out how to make them useful</p><p>Experience designing workflows and automating business processes</p><p>Ability to translate analysis into clear business recommendations</p><p>Strong curiosity and willingness to dig into how the business actually works</p><p>Comfortable operating in a fast-moving environment where not everything has already been built</p><p>AI &amp; Automation Experience We are specifically looking for someone who is excited about using AI as a practical business tool. You should have experience experimenting with or building solutions using some combination of:</p><ul><li>AI agents and agentic workflows</li><li>Large language models</li><li>APIs and webhooks</li><li>Workflow automation platforms</li><li>Python or JavaScript</li><li>Structured prompts and tool calling</li><li>Data enrichment and research automation</li><li><br></li></ul>

<p><b>General Tasks</b></p><p>1. Purchase Request Management</p><p>Review assigned purchase requests on a daily basis from the Logistics Manager.</p><p>Clarify request details with the requester when necessary.</p><p>Participate in inception meetings for assigned projects when required.</p><p>Verify that the purchase request includes all required documentation and approvals.</p><p>2. Procurement Planning and Compliance</p><p>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules.</p><p>Ensure procurement documentation is complete and properly archived for audit and compliance purposes.</p><p>3. Procurement Execution</p><p>Prepare Requests for Quotation (RFQ) for simple procurement requests.</p><p>Conduct market research and identify potential suppliers using the supplier database and market scanning.</p><p>Obtain official quotations from suppliers.</p><p>Prepare quotation comparison sheets for internal review.</p><p>Draft purchase orders and submit them for validation.</p><p>Follow up with suppliers to obtain order confirmation.</p><p>Track supplier deliveries to ensure adherence to agreed timelines.</p><p>Notify the stock team of expected delivery dates and relevant details.</p><p>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods.</p><p>4. Tender Support</p><p>Receive and record tender submissions from suppliers.</p><p>Assist in organizing tender opening sessions.</p><p>Prepare minutes of meetings and tender evaluation documentation.</p><p>5. Supplier Management and Market Monitoring</p><p>Monitor supplier performance related to delivery timelines and quality of goods or services.</p><p>Identify and register potential new suppliers and update the supplier database.</p><p>7. Fleet Monitoring Support</p><p>Follow up on vehicle tracking and update fleet information in the database.</p><p>Monitor maintenance and repair needs of vehicles and report issues.</p><p>Update fleet and driver records in the fleet database.</p><p>Report anomalies related to vehicle usage or fuel consumption.</p><p>8. Records, Systems and Reporting</p><p>Support inventory monitoring and periodic inventory cycles when required.</p><p>9. Team Contribution and Collaboration</p><p>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities.</p><p>Maintain clear and professional communication with internal departments, project teams, and suppliers.</p><p>Share relevant information with colleagues to facilitate operational efficiency and continuity of work.</p><p>Contribute to problem-solving and continuous improvement initiatives within the logistics team.</p><p>10. General Responsibilities</p><p>Comply with arcenciel policies, procedures, and internal regulations.</p><p>Ensure confidentiality and proper handling of sensitive procurement and supplier information.</p><p>Maintain organized documentation and records related to logistics activities.</p><p>Working Conditions</p><p>Workplace : Office based, Jisr El Bacha Center</p><p>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM.</p><p>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation.</p><p><strong>Desired Candidate Profile</strong></p>Ability to conduct market research and supplier sourcing.<br>Basic knowledge of contract and supplier management processes.<br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting.<br>Strong organizational and time management skills.<br>Ability to manage multiple requests and priorities simultaneously.<br>Attention to detail to ensure accuracy in documentation and procurement processes.<br>Problem-solving skills to address procurement or delivery issues.<br>Strong communication skills for coordination with internal departments and external suppliers.<br>Ability to work effectively within a team environment.<br>Professional integrity and respect for confidentiality.<br>Adaptability and ability to work in a dynamic operational environment.<br>Proactive attitude and willingness to support team objective<br>Bachelor s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience.