Programming in Lebanon

We are looking for a motivated and results-oriented Sales Executive to join our team and develop sales of Digital Signage, Interactive Touchscreens, and related media technology solutions. <br>The ideal candidate should have strong sales and communication skills, a good understanding of technology, and the ability to identify new business opportunities and build long-term relationships with clients. <br> <br>Key Responsibilities <br>• Promote and sell Digital Signage, Interactive Touchscreens, and related products and services <br>• Identify and develop new business opportunities through leads, cold calls, referrals, existing relationships, promotional events, and other channels <br>• Meet assigned sales targets and prepare regular sales reports for management <br>• Develop a strong understanding of the company's products, services, and media solutions <br>• Prepare and follow up on quotations, proposals, and purchase orders to ensure accurate and timely completion <br>• Maintain regular communication with clients and build strong, long-term business relationships <br>• Manage and follow up on assigned client accounts and sales opportunities <br>• Conduct client visits and presentations and attend meetings or events when required <br>• Coordinate with internal teams to ensure smooth delivery and implementation of sold solutions <br>• Follow up on projects from quotation through completion and ensure client satisfaction <br>• Be available to meet clients outside normal working hours when business requirements make it necessary <br> <br>Requirements & Skills <br>• Minimum 2 years of experience in Sales, preferably in technology, IT, digital signage, media, advertising, or a related field <br>• Strong understanding of CRM platforms and sales pipeline management <br>• Very good knowledge of Microsoft Office applications <br>• Good IT background, particularly in Windows, Android, and basic networking <br>• Strong communication, negotiation, and presentation skills <br>• Professional, presentable, organized, and punctual <br>• Fluent in Arabic and English <br>• Ability to work independently, manage multiple opportunities, and meet sales targets <br>• Valid driving license and own car are required <br>• Degree or certification in Business, Marketing, Sales, or a related field is a plus

Trains store staff by reviewing and updating product orientation and sales training materials, and by assessing staff performance and learning needs with the Store Manager. <br> <br>Develops and implements new service training programs and delivers training sessions. <br> <br>Ensures that sales representatives provide exceptional customer service by assisting with product selection, purchases, returns, and resolving disputes. <br> <br>Processes sales transactions when needed. <br> <br>Produces and maintains merchandise displays in windows, showcases, and on the sales floor. <br> <br>Attracts customers by creating display concepts, following schedules, and assembling display materials. <br> <br>Ensures the store is clean, well-organized, and properly merchandised at all times. <br> <br>Ensures compliance with all store policies, procedures, and controls. <br> <br>Coordinates, plans, organizes, and delegates tasks among staff. <br> <br>Maintains inventory by monitoring stock levels and anticipating customer demand. <br> <br>Conducts regular audits of the store’s physical and operational condition to ensure quality standards. <br> <br>Handles daily banking tasks. <br> <br>Troubleshoots daily closing and analyzes shift sales. <br> <br>Prepares sales and customer relations reports by analyzing data and addressing customer feedback and complaints. <br> <br>Monitors competition by visiting other stores and evaluating product style, quality, and pricing. <br> <br>Supports the Store Manager with shift coverage when needed. <br> <br>Acts as Store Manager in their absence and serves as key holder when required. <br> <br>Handles and resolves customer complaints proactively. <br> <br>Performs other duties as assigned

We are seeking a detail-oriented and experienced Accountant to join our restaurant team in Tripoli. The ideal candidate will have proven experience in the Food & Beverage (F&B) industry and a strong understanding of restaurant accounting, cost control, inventory management, and financial reporting. <br> <br>Responsibilities <br>Manage daily accounting transactions and maintain accurate financial records. <br>Reconcile daily sales, POS transactions, cash, credit card payments, delivery platform sales, and bank deposits. <br>Process supplier invoices, payments, and accounts payable. <br>Monitor accounts receivable and follow up on outstanding balances when applicable. <br>Perform daily, weekly, and monthly bank and cash reconciliations. <br>Prepare monthly financial statements, management reports, and budget variance analyses. <br>Monitor food and beverage costs and work closely with Operations to control expenses. <br>Reconcile inventory, purchases, stock movements, and month-end physical inventory. <br>Assist in payroll preparation and ensure accurate recording of salaries and related expenses. <br>Ensure compliance with company policies, accounting standards, and local tax regulations. <br>Support internal and external audits by maintaining organized financial documentation. <br>Identify financial discrepancies and recommend process improvements to enhance operational efficiency. <br> <br>Qualifications <br>Bachelor's degree in Accounting, Finance, or a related field. <br>Minimum 3–5 years of accounting experience, with at least 2 years in the restaurant or F&B industry. <br>Strong knowledge of restaurant operations, POS systems, inventory accounting, and cost control. <br>Proficiency in accounting software and Microsoft Excel. <br>Excellent analytical, organizational, and problem-solving skills. <br>High level of accuracy, integrity, and attention to detail. <br>Ability to work under pressure in a fast-paced restaurant environment. <br>Strong communication and teamwork skills. <br>Preferred Skills <br>Experience with recipe costing, menu costing, and food cost analysis. <br>Knowledge of budgeting, forecasting, and financial KPI reporting. <br>Experience with ERP or restaurant management systems is an advantage

<p>A high-end restaurant in Beirut Saifi is looking for the following:</p><p><br></p><p>-Waiter</p><p><br></p><p>-Runner</p><p><br></p><p>-CDP</p><p><br></p><p>-Commis</p><p><br></p><p>-Junior HR (for head office in Downtown)</p>

<p>Position Information • VA No.: UNDP/LBN/VA26/123 • Position Title: National Technical Consultant to support the Personal Status Department in MOIM on records replications. • Duty Station: Beirut • Duration: 6 months (without exceeding 15 working days per month) • Vacancy Date of Issue: 27 July 2026 • Vacancy Closure Date: 03 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1pWDc2D45gg931NcaisgWjJOIAnETTrEy/view</p><p>BACKGROUND UNDP has been working closely with the Ministry of Interior and Municipalities (MoIM) to strengthen the capacity and efficiency of key public institutions responsible for delivering essential services to citizens. As one of the core public service providers, the Directorate General of Personal Status (DGPS) plays a critical role in ensuring citizens access to civil registration and identity-related services, which are fundamental to legal identity, protection, and access to public services. In light of the multiple crises affecting Lebanon, including the impact of the recent conflict, the demand for timely and accessible civil registration services has significantly increased. At the same time, several Personal Status Departments have faced operational challenges, including increased workloads, damaged infrastructure, and limited administrative capacity. Strengthening the Directorate s operational capacity is therefore essential to ensure the continuity and quality of service delivery. As part of its support to the MoIM, UNDP is assisting the Directorate General of Personal Status in enhancing its operational efficiency and improving service delivery through targeted technical assistance. To support these efforts, UNDP is seeking a National Technical Consultant to provide technical and administrative support to the Directorate in processing, organizing, verifying, and managing civil registration data and related records, thereby contributing to more efficient, accurate, and citizen-centred service delivery across the Personal Status Departments.</p><p>SCOPE OF WORK, RESPONSIBILITIES, AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the supervision of the Senior Project Officer and the Director General of Personal Status, the consultant will be responsible for:</p><ul><li>Organizing and reviewing civil registration files and supporting documentation to ensure completeness and compliance with the Directorate s requirements.</li><li>Coordinating with relevant departments within the Directorate General of Personal Status and other concerned government entities to follow up on missing documentation and verify records, as required.</li><li>Entering, updating, and validating civil registration data in the Directorate s electronic database while ensuring data accuracy and consistency.</li><li>Supporting the processing, tracking, and archiving of civil registration records and related administrative documentation.</li><li>Identifying, reporting, and following up on data inconsistencies and technical issues affecting the electronic database, and coordinating with the relevant technical teams to facilitate their resolution.</li><li>Preparing periodic progress updates on data-entry activities, file processing, and operational challenges to support informed decision-making and efficient workflow management.</li></ul><p>EXPECTED OUTPUTS AND DELIVERABLES The consultant is expected to complete the above tasks and activities, noting that the total duration should not exceed six months, with no more than 15 working days per month.</p><p>INSTITUTIONAL ARRANGEMENTS • The consultant will work under the overall guidance of the Governance and Rule of Law Chief Technical Advisor/Project Officer. • The title rights, copyrights, and all other rights of whatsoever nature in any material produced under the provisions of this Terms of Reference will be vested exclusively in UNDP. UNDP has full ownership of the activity and its final product. Accordingly, any public mention of the activity, including through social media, should clearly state such ownership. In addition, any public appearance related to the activity should be coordinated with and approved by UNDP. UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will also be responsible for providing the necessary clarifications and facilitating the work. The consultant shall rely on his/her own means of communication and shall commute between the place of residence and the duty station at his/her own expense.</p><p>DURATION OF WORK The assigned duration of this consultancy is six months, with 15 working days per month. The assignment is expected to commence immediately and must be completed no later than 30 March 2027. The time required to review, comment on, and approve deliverables and outputs is five working days.</p><p>DUTY STATION The assignment is based at the Personal Status Department at the Ministry of Interior and Municipalities in Beirut, with occasional meetings at UNDP offices, if required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A High-School degree is required</li><li>At least 2 years of relevant experience in working with the Personal status Department</li><li>Fluency in Arabic and English.</li><li>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</li></ul>

Job Summary : We are seeking a highly experienced Senior Site Fit-Out Architect with 10–15 years of experience in fit-out projects to join our construction team. <br> <br>The successful candidate will be responsible for overseeing architectural fit-out works on site, coordinating with project teams, consultants, subcontractors, and suppliers, and ensuring that works are executed in accordance with approved drawings, specifications, quality standards, project schedules, and safety requirements. <br>Key Responsibilities: Site & Fit-Out Management <br>Supervise and manage all architectural and interior fit-out works on site. <br>Ensure that works are executed according to approved drawings, specifications, method statements, and project requirements. <br>Monitor daily site activities and ensure proper sequencing and coordination of works. <br>Review construction details and resolve technical and architectural issues arising on site. <br>Ensure proper execution of finishes, ceilings, partitions, flooring, doors, joinery, cladding, painting, and other architectural works. <br>Monitor workmanship and ensure compliance with required quality standards. <br>Coordinate inspections and ensure timely rectification of defects and outstanding works. <br>Drawings & Technical Coordination <br> <br>Review architectural, interior design, shop drawings, and construction drawings. <br>Coordinate architectural works with structural, MEP, electrical, and other disciplines. <br>Review and coordinate subcontractor/shop drawings and material submissions. <br>Identify discrepancies and design conflicts and coordinate their resolution with consultants and the project team. <br>Assist in preparing and reviewing RFIs, technical submittals, and site instructions. <br>Ensure that the latest approved drawings and documents are being used on site. <br>Project Coordination <br> <br>Coordinate closely with the Project Manager, Site Engineers, consultants, subcontractors, and suppliers. <br>Attend site meetings and technical coordination meetings as required. <br>Follow up on project progress and identify potential delays or technical issues. <br>Coordinate with procurement and subcontractors to ensure materials and works are available as required by the project schedule. <br>Support the Project Manager in achieving project milestones and completion targets. <br>Quality Control <br> <br>Ensure architectural works comply with project specifications, approved materials, and quality standards. <br>Conduct regular site inspections and monitor the quality of finishing works. <br>Prepare and follow up on snagging and de-snagging activities. <br>Ensure proper mock-ups and samples are approved before mass execution. <br>Assist in maintaining project quality records and documentation. <br>Site Documentation & Reporting <br> <br>Prepare daily/weekly progress reports related to architectural and fit-out activities. <br>Maintain records of inspections, approvals, RFIs, drawings, material submissions, and site instructions. <br>Monitor quantities and progress of fit-out works and report discrepancies when required. <br>Assist with project handover documentation and as-built requirements. <br>Health & Safety <br> <br>Ensure that fit-out activities are carried out in accordance with the company's health and safety requirements. <br>Coordinate with the HSE team to identify and address site risks. <br>Ensure subcontractors and workers comply with site safety procedures. <br>Qualifications & Experience <br> <br>Bachelor's degree in Architecture from a recognized university. <br>10–15 years of professional experience, with significant experience in fit-out, interior, commercial, residential, hospitality, or similar construction projects. <br>Proven experience working in a construction/contracting company and managing architectural works on site. <br>Strong knowledge of construction methods, architectural finishes, and fit-out execution. <br>Strong ability to read and interpret architectural, structural, MEP, and shop drawings. <br>Experience in coordinating subcontractors and multiple project disciplines. <br>Experience in project handover, snagging, and defect management. <br>Strong knowledge of construction specifications, materials, and quality requirements. <br>Experience with AutoCAD is required; knowledge of Revit and/or other BIM software is an advantage. <br>Good knowledge of Microsoft Office, particularly Excel and Word

Job Requirements: <br>Education : Bachelor degree in Accounting & Auditing . <br>Years of Experience: 6-8 years <br>previous experience in holding companies is recommended <br> <br>Job Description <br> <br>- Comply and abide by all regulatory guidance and internal policies & procedures. <br>- Records asset, liability, revenue, and expenses entries by compiling and analyzing account information. <br>- Control proper approval of the transactions, <br>- Communicate with concerned department to understand department related operations, <br>- Prepare the payable reports and proceed with payments orders and checks <br>- File individual documents, <br>- Ensure proper documentation of journal vouchers, <br>- Maintains general ledger by transferring subsidiary accounts, preparing a trial balance, and reconciling entries. <br>- Summarizes financial status by collecting information and preparing balance sheet, profit and loss, and other statements. <br>- Issuance and preparations of invoices. <br>- Manage and control cash accounts, <br>- Verify and reconcile accounts payable and receivables <br>- Conduct monthly suppliers & agents reconciliations to ensure accurate reporting, <br>- Maintains and balances sister company accounts by verifying, allocating, posting, reconciling transactions and resolving discrepancies. <br>- Produce error-free accounting reports and present their results, <br>- Spot errors and suggest ways to improve efficiency and spending, <br>- Assist with annual external audit examination and complete requested materials. <br>- Prepare and record month end and year end closing entries (Depreciation, Prepayments, and provisions). <br>- Prepare aging report, direct contact with the clients to ensure collection, preparations of receipt s. <br>- Prepare of Collection report by company, preparation of total collection vs. target budget. <br>- Follow up on issuance of invoices and payment allocations. <br> <br>Job Location : Sin El Fil

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Personal Butler – UHNWI Private Household | Dubai, UAE We are seeking an experienced Personal Butler to support a UHNWI Principal based in Dubai, United Arab Emirates .<br> The role requires exceptional personal service, discretion, international travel, and the ability to manage the Principal’s personal arrangements to the highest standards.<br> Key Requirements Proven experience as a Personal Butler, Executive Butler, or similar role , preferably within a UHNWI/HNW or high-profile private household.<br> Strong experience in end-to-end personal assistance, international travel, luxury hotels/restaurants, and reservations .<br> Experience with private jets, yachts, wardrobe management, and VIP services is highly desirable.<br> Excellent spoken and written English ; additional languages are an advantage.<br> Valid UAE/international driving license with a clean driving record.<br> Strong international travel eligibility; valid US, UK and/or Schengen visas are an advantage.<br> Exceptional discretion, confidentiality, presentation, communication, and attention to detail .<br> Ability to anticipate the principal’s needs and manage last-minute requests professionally.<br> Willingness to travel internationally and work flexible hours, weekends, and holidays .<br> Age: Up to 45 years.<br> Benefits Competitive salary Accommodation provided — shared or individual studio Vehicle provided for work purposes Comprehensive medical insurance Paid annual leave + flight ticket allowance UAE employment visa provided Work Location: Dubai, United Arab Emirates International Travel: Required Employment Type: Full-time</span> </div>

<p>We're looking for a hands-on Irrigation Engineer to lead irrigation works across multiple landscape projects - from technical design review through installation, testing, and handover. This is a role for someone who takes ownership of a project end to end and brings both technical rigor and strong site leadership to every stage.</p><p>Supervise and follow up on irrigation works across multiple landscape projects</p><p>Review irrigation drawings, layouts, and technical specifications</p><p>Coordinate with project managers, site engineers, consultants, contractors, and clients to ensure timely execution</p><p>Ensure all irrigation installations comply with project specifications, quality standards, and approved designs</p><p>Plan and monitor project schedules, materials, and manpower requirements</p><p>Conduct regular site inspections and resolve technical issues promptly</p><p>Coordinate irrigation testing, commissioning, and system handover</p><p>Prepare progress reports, site documentation, and technical records</p><p>Ensure efficient water management and recommend practical, sustainable irrigation solutions</p><p>Monitor project costs related to irrigation activities and minimize material waste</p><p>Ensure compliance with health, safety, and environmental standards on-site</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Agricultural Engineering, Irrigation Engineering, or a related engineering field</p><p>Minimum 3 years of experience in irrigation systems, preferably within landscape projects</p><p>Strong knowledge of irrigation design, installation, pumps, valves, controllers, filtration systems, and water distribution networks</p><p>Ability to read and interpret irrigation drawings and technical documents</p><p>Excellent coordination, planning, and problem-solving skills</p><p>Strong communication and teamwork abilities</p><p>Good command of Microsoft Office and AutoCAD - knowledge of irrigation design software is an advantage</p><p>Willingness to move between project sites across Lebanon</p>

<p><b>Description</b></p><p><br></p><p>A high-end restaurant in Beirut Saifi is looking for the following:</p><p>-Barista</p><p>-Hostess</p><p>-Waiter</p><p>-Junior HR (for head office in Downtown)</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><b>Description</b></p><p><br></p><p>Hiring hostess for a high-end restaurant in Beirut Saifi</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Accountant <br>Saint George Medical Center <br>Ajaltoun – Lebanon <br> <br>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care. <br>SGMC is currently recruiting an experienced Accountant to support daily accounting operations, financial reporting, reconciliations, and month/year-end closing. The role will ensure accurate financial records, compliance with IFRS and local tax laws, and adherence to strong internal control procedures. <br>The accountant will also support billing, revenue recognition, accounts payable, accounts receivable, procurement controls, and audit preparation to ensure accuracy, proper authorization, and financial integrity. <br>Key Responsibilities: <br> Perform daily accounting operations, including general ledger entries, reconciliations, and accurate financial recording. <br> Assist with month-end and year-end closing procedures, including accruals, provisions, and adjusting entries. <br> Prepare and maintain accurate accounting records and supporting documentation. <br> Assist with VAT, withholding tax, and other regulatory filings. <br> Process and monitor accounts payable, accounts receivable, supplier invoices, and payments. <br> Assist with billing and revenue recognition activities. <br> Monitor cash transactions and banking activities in accordance with internal controls. <br> Ensure proper documentation, authorization, and recording of financial transactions. <br> Assist in maintaining compliance with IFRS, tax laws, healthcare regulations, and company policies. <br> Support internal and external audits by preparing required schedules and supporting documentation. <br> Assist in maintaining and strengthening internal controls and proper segregation of duties. <br> Assist with accounting period closing and system access controls. <br> Provide support to the Finance Manager and Chief Accountant with financial reporting and other accounting-related duties. <br> <br>Job Requirements: <br>Education & Experience: <br> Bachelor’s degree in Accounting, Finance, or a related field. <br> CPA, CMA, or equivalent certification is preferred. <br> 2 - 3 years of progressive accounting experience <br> Healthcare or hospital accounting experience is an advantage <br> Experience with general ledger, reconciliations, accounts payable, accounts receivable, and financial reporting <br> <br>Skills: <br> Good knowledge of IFRS, tax regulations, and financial compliance. <br> Strong knowledge of accounting principles, financial reporting, reconciliations, and general ledger management. <br> Strong analytical, problem-solving, and attention-to-detail skills. <br> Proficiency in Microsoft Office especially Excel. <br> Strong organizational and communication skills with the ability to meet deadlines. <br> High level of integrity, accuracy, and confidentiality. <br> Good command of Arabic and English, both written and verbal. <br> <br>Interested candidates may submit their resume at: hr@sgmc.com.lb

<p>At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things! This Accountant position is for our Finance Department, a vital function within SARA Group responsible for documenting financial transactions, supporting business operations and ensuring the accuracy of balance sheet reconciliations.</p><p>What You'll Do:</p><ul><li>Prepare journal entries and analyze account information to ensure accurate and timely financial reporting.</li><li>Conduct financial analysis and prepare detailed variance reports to support decision-making.</li><li>Reconcile accounts, including balance sheet and bank reconciliations, to resolve discrepancies proactively.</li><li>Maintain and balance subsidiary accounts while ensuring the general ledger is accurate and up-to-date.</li><li>Assist with month-end closing processes and corporate/regional allocations.</li><li>Collaborate with other departments to ensure proper accounting practices align with business needs.</li><li>Provide support during audits by analyzing accounts and offering required documentation.</li><li>Develop and implement systems to enhance the efficiency of financial operations.</li><li>Process payroll accurately, verifying outcomes and generating detailed reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to Detail: You are meticulous, ensuring accuracy in financial reports and reconciliations.</li><li>Analytical Thinking: You excel in analyzing financial data to uncover insights and support strategic decisions.</li><li>Problem-Solving Skills: You proactively identify and resolve financial discrepancies with a solution-oriented approach.</li><li>Collaboration: You work seamlessly with cross-functional teams to achieve shared goals and ensure smooth operations.</li><li>Time Management: You handle multiple priorities in a fast-paced environment, meeting deadlines consistently.</li></ul><p>What We're Looking For:</p><ul><li>A Bachelor s degree in Business Administration with a focus on Finance or Accounting; CA, CPA, or ACCA qualification is a plus.</li><li>At least 3 years of experience in financial accounting, preferably within a trading or distribution business.</li><li>Strong communication skills, with the ability to convey complex financial concepts clearly.</li><li>Commercial and business awareness, with an understanding of distribution, logistics, and sales systems.</li><li>Proficiency in financial software and advanced Excel skills.</li></ul>

• Drive the truck to deliver goods on time and safely. <br>• Load the truck properly and securely. <br>• Issue payment receipts to clients and get their signatures. <br>• Check that goods match the delivery orders. <br>• Clean and maintain the truck when needed. <br>• Report any issues to the supervisor. <br>• Follow safety rules to avoid accidents. <br>• Have a heavy truck driving license. <br>• Maintain good health to work effectively and safely

• Drive the truck to deliver goods on time and safely. <br>• Load the truck properly and securely. <br>• Issue payment receipts to clients and get their signatures. <br>• Check that goods match the delivery orders. <br>• Clean and maintain the truck when needed. <br>• Report any issues to the supervisor. <br>• Follow safety rules to avoid accidents. <br>• Have a heavy truck driving license. <br>• Maintain good health to work effectively and safely

<p>The Customer Success Specialist (CSS) will support our Customer Success Manager (CSM) in ensuring customers have the best experience with our services. The CSS will be responsible for following up with customers, addressing inquiries, supporting them through calls, and assisting in preparing monthly, quarterly, and yearly reports. This role also involves working with internal tools to track customer data, gather feedback, and improve reporting accuracy. Conduct regular follow-ups with customers to ensure satisfaction and resolve any concerns. Address customer inquiries via calls, emails, and meetings, providing prompt and efficient support. Ensure a smooth customer journey by guiding them through service usage and best practices. Collect and document customer feedback to enhance service delivery. Assist the CSM in preparing monthly, quarterly, and annual reports for customers. Track customer health metrics, engagement trends, and key insights. Utilize internal tools for reporting, data analysis, and feedback gathering to improve customer experience. Maintain accurate records of customer interactions, concerns, and resolutions. Monitor customer satisfaction levels and escalate potential risks to the CSM. Proactively identify opportunities for improvement in customer engagement. Ensure customers achieve their goals with our services and remain engaged. Work closely with the Customer Success Manager to ensure seamless customer management. Collaborate with internal teams (support, sales, and product teams) to resolve customer issues efficiently. Participate in customer success initiatives and contribute ideas for process improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, Communications, or a related field.</li><li>Experience: 1-3 years in customer success, account management, or a related role.</li><li>Passion for delivering excellent customer experience.</li><li>Professional proficiency in Arabic and English.</li><li>Strong verbal and written communication skills.</li><li>Problem-Solving, Ability to handle customer inquiries with a proactive and solutions-driven approach.</li><li>Ability to manage multiple customer accounts, track follow-ups, and assist in reporting.</li><li>Experience working with internal tools for reporting, data tracking, and feedback gathering.</li><li>Basic knowledge of CRM tools, customer engagement platforms, and Microsoft Office (Excel, Word, PowerPoint).</li><li>Team Player: Works collaboratively with internal teams and is ready to support the overall success of the Customer Success team.</li></ul>

<p>WE RE HIRING!</p><p>GSM Facility Services is looking for a proactive, creative, and results-driven <strong>Marketing &amp; Lead Generation Executive</strong> to support the growth of our:</p><p>Cleaning Services</p><p>Security Services</p><p>Pest Control Services</p><p>Facility Management Services</p><p>This is not a social-media-only position.</p><p>The selected candidate will be responsible for generating business opportunities, building our CRM database, identifying tenders, managing digital marketing, and converting inquiries into qualified leads.</p><p><strong>Main Responsibilities</strong></p><p>Research and identify potential clients, including companies, hospitals, schools, NGOs, banks, factories, hotels, property managers, and institutions.</p><p>Build and continuously update a structured lead database inside the company CRM.</p><p>Contact potential clients through phone calls, email, LinkedIn, WhatsApp, and other appropriate channels.</p><p>Qualify leads and arrange meetings, site inspections, and presentations for management.</p><p>Follow up on prospects, quotations, meetings, and pending opportunities.</p><p>Monitor cleaning, security, pest control, and facility-management tenders in Lebanon.</p><p>Register the company on procurement and tender platforms.</p><p>Maintain a tender calendar, submission deadlines, required documents, and opportunity status.</p><p>Support the preparation of administrative and marketing sections of proposals.</p><p>Manage the company s social-media pages and content calendar.</p><p>Create professional posts, project showcases, service promotions, recruitment campaigns, and client-focused content.</p><p>Respond to digital inquiries and convert them into CRM opportunities.</p><p>Prepare weekly reports covering leads, meetings, tenders, quotations, follow-ups, and results.</p><p><strong>Key Performance Indicators</strong></p><p>Qualified companies added to the CRM</p><p>Prospecting calls and contacts completed</p><p>Qualified leads and meetings generated</p><p>Relevant tenders identified and followed</p><p>Social-media content quality and consistency</p><p>CRM accuracy and follow-up discipline</p><p>Growth of the company s business pipeline</p><p><strong>What We Offer</strong></p><p>Stable full-time position</p><p>Professional working environment</p><p>Opportunity to work directly with management</p><p>Exposure to major institutional clients and multiple industries</p><p>Performance incentives based on qualified opportunities and results'</p><p><strong>Desired Candidate Profile</strong></p><p>Background in marketing, lead generation, business development, digital marketing, or a related field.</p><p>Strong communication skills in Arabic and English.</p><p>Good research, organization, and follow-up abilities.</p><p>Comfortable communicating with companies and decision-makers.</p><p>Experience using CRM systems, Microsoft Office, social-media platforms, Canva, or digital advertising tools is an advantage.</p><p>Ability to work independently and remain accountable for measurable results.</p><p>Strong attention to detail and deadline management.</p>

The candidate should have strong and proven experience in preparing 2D structural shop drawings, particularly reinforced concrete structures, with a good understanding of structural detailing, reinforcement drawings, and construction requirements. <br>Experience and knowledge in preparing 3D structural shop drawings using Revit would be considered a strong advantage, although it is not mandatory. <br>We are looking for someone who can start as soon as possible, preferably before the end of this month, as the requirement is urgent

<p>The Cashier is responsible for handling the cash register systems and sales transactions. He/she greets, assists and serves customers on the store floor at all points in the shopping experience in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Maintain the cleanliness and tidiness of the cash desk (including invoice folder when applicable) and ensure that consumable materials (such as bags, rolls, etc.) are replenished throughout the day and marketing/communication tools are properly displayed.</li><li>Prepare cash money, electronic cards slips &amp; discounts, etc. at the end of day and submit them in compliance with company policies and security standards and report cash discrepancies.</li><li>Deliver a high standard customer service, provide clients with the necessary support, promote gift cards, up-sell and cross-sell products and services.</li><li>Ensure cash policies and procedures are applied duly and accurately.</li><li>Handle alteration, gift wrapping, laundry and reservation requests, fill all related slips and log books as well as check alteration, reservation items at store opening to ensure their conformity to the set procedures.</li><li>Perform accurate Stock Rotation in/out of items (to/from stores and warehouse) under the supervision of the manager on duty.</li><li>Assist in ensuring a smooth and efficient receiving, returning &amp; exchanging process of items /shipments (including defective items), as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.</li><li>Ensure that all legal Policies &amp; Procedures are well placed at all premises &amp; accessible for the customers.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li><li>Perform other duties that are aligned &amp; related to the job scope.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong></p><ul><li>Education: High School Degree</li><li>Experience: 0 to 1 year of experience in the same field.</li><li>Linguistic Skills: Advanced in English &amp; Arabic, French is a plus.</li><li>Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus.</li></ul>

<p>SCOPE OF THE JOB The Cashier is responsible for handling the cash register systems and sales transactions. He/she greets, assists and serves customers on the store floor at all points in the shopping experience in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.</p><p>KEY RESPONSIBILITIES</p><ul><li>Maintain the cleanliness and tidiness of the cash desk (including invoice folder when applicable) and ensure that consumable materials (such as bags, rolls, etc.) are replenished throughout the day and marketing/communication tools are properly displayed.</li><li>Prepare cash money, electronic cards slips &amp; discounts, etc. at the end of day and submit them in compliance with company policies and security standards and report cash discrepancies.</li><li>Deliver a high standard customer service, provide clients with the necessary support, promote gift cards, up-sell and cross-sell products and services.</li><li>Ensure cash policies and procedures are applied duly and accurately.</li><li>Handle alteration, gift wrapping, laundry and reservation requests, fill all related slips and log books as well as check alteration, reservation items at store opening to ensure their conformity to the set procedures.</li><li>Perform accurate Stock Rotation in/out of items (to/from stores and warehouse) under the supervision of the manager on duty.</li><li>Assist in ensuring a smooth and efficient receiving, returning &amp; exchanging process of items /shipments (including defective items), as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.</li><li>Ensure that all legal Policies &amp; Procedures are well placed at all premises &amp; accessible for the customers.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS</p><ul><li>Education: High School Degree</li><li>Experience: 0 to 1 year of experience in the same field.</li><li>Linguistic Skills: Advanced in English &amp; Arabic, French is a plus.</li><li>Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus.</li></ul>